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Alberta Honda - Service Centre

Edmonton, AB

4.6
237 Reviews
Call Service Center (780) 474-8595

237 Reviews of Alberta Honda - Service Centre

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January 18, 2025

Welcoming staff ,with highly motivated teams good management always ready to serve you with gold painted hands they have the ability to identify the problem and giving good explanation about it More

by m.idrisai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics and technicians
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January 08, 2025

They are professional worker and they provide uber for back and forth to the dealership after finishing car work More

by abdulfatahalgteiet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Alberta Honda responded

Thank you for your feedback! We're glad to hear you found our team professional and appreciated the convenience of our Uber service. We look forward to assisting you again!

January 04, 2025

Nicely staff they take responsibility the work a sign each customer also nice place and also have coffee inside the store More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella
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Jan 13, 2025 -

Alberta Honda responded

Thank you, Mark, for your kind words! We’re glad you had a positive experience with our staff and enjoyed the amenities at our dealership. We look forward to seeing you again!

December 04, 2024

I received prompt assessment of my vehicle with photo support of concerns. All of my questions were answered. Timelines for service were provided, along with phone updates. My vehicle was ready much earl More

by Monika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Alberta Honda responded

Thank you, Monika, for your wonderful feedback! We’re glad to hear you appreciated the prompt assessment, clear communication, and timely updates. It’s great to know we exceeded your expectations, and we look forward to assisting you again!

November 30, 2024

I have always had a great experience for the service on my 2014 Honda Ridgeline. This week was no different. My questions are always answered with sincerity. More

by swityklinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Jan 13, 2025 -

Alberta Honda responded

Thank you for your continued trust and support! We’re thrilled to hear that your experience with servicing your 2014 Honda Ridgeline has consistently been positive. Your kind words mean a lot, and we look forward to assisting you again!

November 24, 2024

I wasnt happy with the service as the problem wasnt fixed.I have to take the crv again to get it checked out as the ticking noise is still there.It just a hassle. Dev verma More

by Devverma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Alberta Honda responded

Thank you, Dev, for sharing your feedback. We’re sorry to hear that the issue wasn’t resolved during your visit, and we understand the inconvenience this has caused. Your satisfaction is important to us, and we’ll strive to ensure your next visit addresses the concern effectively. If there’s anything further we can do to assist, please let us know.

November 11, 2024

I have a lifetime free oil change and my accord was due for brake service which i said i will do it next time and advisor said they will charge me for the oil change if I did not let them do the brake serv More

by enricoregencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Pucci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Alberta Honda responded

Thank you for sharing your feedback. At Alberta Honda, customer experience is our top priority, and we’re concerned to hear about your experience. We strive to provide transparent and respectful service at all times. If you’d like to discuss this further, please reach out to our Service Manager at 780.474.8595. Your input is important to us as we work to address concerns and improve.

November 11, 2024

They do it on time and staff are very friendly I always choose this one whenever I have a problem with my car. I also recommend it to my friend and family. More

by rickpaular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Alberta Honda responded

Thank you, Rick, for your kind words and recommendation! We’re thrilled to hear that our friendly team consistently delivers timely service. Your trust means a lot, and we look forward to assisting you again!

November 05, 2024

I found Tina to be pleasant and helpful with my visit to the dealership. I appreciated her treatment and professionalism. More

by bpotvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Jan 13, 2025 -

Alberta Honda responded

Thank you for your feedback! We’re glad to hear that Tina provided you with pleasant and professional service. Your kind words mean a lot, and we look forward to assisting you again!

November 04, 2024

Charges are way too expensive! There’s actually lots of auto mechanics that has a fair charges around edmonton! Not happy with what they have charged and recommendation to the clie More

by Marko
Recommend Dealer
No
Employees Worked With
Tina Alfonso
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Jan 13, 2025 -

Alberta Honda responded

Thank you for your feedback, Marko. We regret to hear that your experience with our pricing did not meet your expectations. Providing fair and transparent service is important to us, and your input will be reviewed with our team. If you’d like to share more details, please feel free to contact our Service Manager. We appreciate your feedback as we work to improve.

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