Airport Ford Lincoln Sales Limited

Oil change The people at airport Ford Lincoln are very friendly knowledgable and they always help me out . I would recommend this dealership to anyone . If I The people at airport Ford Lincoln are very friendly knowledgable and they always help me out . I would recommend this dealership to anyone . If I have to buy another car I definitely still go there. More

No sticker for next oil change or check up On time to take vehicle in for service Service person was pleasant and well versed. Work was done in good time. Price was fair. Only problem was no st On time to take vehicle in for service Service person was pleasant and well versed. Work was done in good time. Price was fair. Only problem was no sticker put on for next oil change and service.I filled out the next step and it would not accept my E mail address More

great experience Purchased new Lincoln MKX. Salesman went out of his way to make our purchase happen. Followed me home to set up phone. Wonderful, personal service. Purchased new Lincoln MKX. Salesman went out of his way to make our purchase happen. Followed me home to set up phone. Wonderful, personal service. More

Worst Customer Service Ever Purchased a brand new 2016 Lincoln MKX in July have been in the dealership since then a total of 5 times with another visit scheduled this week. There Purchased a brand new 2016 Lincoln MKX in July have been in the dealership since then a total of 5 times with another visit scheduled this week. There is a wrench sign that keeps coming up on my dashboard that they can't seem to find a solution for and the other issue was for a headlamp signal recall. Should have gone with my instincts when I bought the car originally and dealt with Dave. Kerr. Worst salesman ever. I kept having to chase him down for answers and following up for merchandise that came with the purchase. He boasts about how he has been in the car sales industry for 10 years and he could this job in his sleep. Here is a piece of advice, wake up. People like me have a voice and will use it. Ford is staying true to their name fix or repair daily. Nothing bad to say about Dave in the service shop they have been trying their best to help me with my issue. Ford has no business offering a luxury line when the service and quality of their vehicles are obviously not up to par like other vehicles in this price range. More

Pleasant test drive experience I test drove a Lincoln MKZ and a Ford Fusion. The salesperson was prompt and friendly and did not try to apply any sales pressure. I test drove a Lincoln MKZ and a Ford Fusion. The salesperson was prompt and friendly and did not try to apply any sales pressure. More

Great Service Every time I come in to get work on my vehicle, they get work done in a reasonable amount of time in a day. No hassles. You get shuttled to your desti Every time I come in to get work on my vehicle, they get work done in a reasonable amount of time in a day. No hassles. You get shuttled to your destination while awaiting for the work to be completed. All staff are friendly. They offer you hot beverage while you wait. Awesome dealership! More

Last July I had my Ford Escape in for 180,000 km service part of the service includes: 1) Multi-point inspection and 2) check wheels for end play or noise. I did have a clunking noise coming from the front part of the service includes: 1) Multi-point inspection and 2) check wheels for end play or noise. I did have a clunking noise coming from the front but they indicated on the report card that everything was satisfactory. The clunking noise persisted on my next service again at this dealership - the report card indicated everything was satisfactory and off I went. About a week later I lifted the front end and found I had about 1/2 play in the front right tire and I know this isn't good. I emailed Ralph asking him why this wasn't brought to my attention. He replied to me after I emailed Anthony (Principle owner) at the dealership. I did take the Escape to Forbes Ford and it was a bad lower right ball joint and if it separated I would have rolled the Escape. Apparently when I addressed these issues with Anthony he couldn't care less about my safty concerns and that I paid for a service that I didn't not receive. Ralph emailed me indicating that "after careful review of my service records they didn't do anything wrong' and stood by the two goons that worked on my Escape. I responded to Ralphs email and said "unless you actually saw the mechanics work on my Escape' your assumptions is purely speculations. I will not recommend Airport Ford for service because of the workmanship. I would mention that I did buy my Escape at this dealership and am the original owner and have only serviced my Escape at Ford dealerships. More

Darryl really helped me with my ford touch concern .... The whole team at airport ford participated in getting edge going so my family can get back on track with our vaction plans ... Great job Airport For The whole team at airport ford participated in getting edge going so my family can get back on track with our vaction plans ... Great job Airport Ford Lincoln. More

Great Service experience. -- i brought my 2005 Ford focus in for service because it would not start. i was expecting the worst and hoping for the best and i was very happy with the service department. focus in for service because it would not start. i was expecting the worst and hoping for the best and i was very happy with the service department. they shuttled me home, and called me soon after and told me i needed a new battery. they gave me a great price and even washed my car for me. More

The customer service from Dave and Ralph was atrocious! There is nothing worse than a place that makes you feel stupid or denys that they might be at fault for letting a bad lower ball joint go out of thei There is nothing worse than a place that makes you feel stupid or denys that they might be at fault for letting a bad lower ball joint go out of their shop for over a month. If it wasn't for Bob at Creighton I wouldn't have known about my problem. I trust Bob and his team with my life and that of my family (husband and two boys)! When he says it's bad...it's BAD! Dave and Ralph should have caught this back before Christmas! More