Airdrie Chrysler Dodge Jeep Ram

I bought a new 2025 jeep compass. . it’s a lemon! It’s had computer issues since day 1 and Chrysler has no fix for it because it’s causing random electrical failures in my car. Like my . it’s a lemon! It’s had computer issues since day 1 and Chrysler has no fix for it because it’s causing random electrical failures in my car. Like my car not shutting off when I have turned it off and even got out and locked the car and it would turn off. I have service all of my safety features coming on random or in clusters. They didn’t do the PDI and missed an excessive toe and didn’t set the dash before handing me over the keys. And what do I get from dodge.. dodged calls, Chrysler promised to have my back and they are now no longer contacting me. I have ask for a supervisor multiple times with no call backs. All I have now is an unsafe 45,000 lawn ornament that could possibly be where I die. Most horrific customer service by management I have ever seen. I am a single mom of 2 that works so very hard for the little I make. I expect my car be 1000% when I purchase new More

Their mission-extract as much cash as possible. Service dept. has lost all personal touch and common sense-I never felt less like a customer and more like a number. Forced to pay $260 to change a l Service dept. has lost all personal touch and common sense-I never felt less like a customer and more like a number. Forced to pay $260 to change a light bulb which entailed 5 minutes work. I am absolutely disgusted with their institutional approach and cold empathy. Never going back. More

Worst dealership I've ever dealt with. Did a PPI on a Dodge Viper and they basically worked directly with the seller of the instead of considering me their client while still charging me f Did a PPI on a Dodge Viper and they basically worked directly with the seller of the instead of considering me their client while still charging me for the PPI. This included calling the seller with full updates when I specifically asked them to not to inform the seller of the results. The mechanic told me to my face (in front of the seller) that there were no scratches anywhere under the car and as soon as I lifted the car after buying you can see the front bumper has TONS of scratches. I've contacted corporate and the dealership and was promised a refund and it's been over a week and they appear to be dodging me. (No pun intended) AVOID! More

Outstanding Customer Service From the moment we entered the service building for our oil change, Rachel greeted us with a warm and welcoming smile that immediately made us feel valued. She went abo entered the service building for our oil change, Rachel greeted us with a warm and welcoming smile that immediately made us feel valued. She went above and beyond by offering additional services to ensure our vehicle was in great condition, showing genuine care for our safety and satisfaction. Her professionalism, friendliness, and attention to detail truly set her apart. It’s clear she takes pride in her work and in helping customers, and because of her exceptional service, we look forward to coming back to the shop. Thank you, Rachel Calmers! More