Airdrie Chrysler Dodge Jeep Ram
Airdrie, AB
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Terrible Service I have triple gold star service purchased and went in over a issue with my leather seat. After first attempt to repair failed I returned and Melissa I have triple gold star service purchased and went in over a issue with my leather seat. After first attempt to repair failed I returned and Melissa took pictures saying she needed to send then in for approval for what repair need to happen. Two weeks later with no word I call Melissa and she says its been busy and hasn't sent them in yet. I then asked to speak to service manager Steve and told story to him and he assured me he would get back to me tomorrow. Two days later no call, I call him back and he says they called, I asked what number since I have no calls he gives me number from 5yrs ago. I said how in the world can your have old number when I been in several times with my new number and been called back on it(pretty sure they looked and read back old number). He claims they always ask that info when you come in, well if that were the case would they have not called my new number? Then when asked what the resolution is he gives me some lame thing about punching a hole in my leather seat and bungee strapping it back! Perturbed I ask for FCC number and he gives me a old number that doesn't work. After this experience I definitely wont return to Airdrie dodge and don't recommend them. More
Service We're glad that we found a service center and staff member(s) that we can trust. Reliable, affordable and excellent quality workmanship. Thank you We're glad that we found a service center and staff member(s) that we can trust. Reliable, affordable and excellent quality workmanship. Thank you More
Excellent Service Keith was great in trying to find what I wanted in a vehicle. He made the experience of purchasing and trading in easy. Keith is very personable and I Keith was great in trying to find what I wanted in a vehicle. He made the experience of purchasing and trading in easy. Keith is very personable and I will come back again if I am ever in need of another vehicle. I did say that this will probably be my last vehicle but you never know. Adam was very good at explaining everything as well. Thanks to Airdrie Dodge. Margaret Greaves More
Warranty Service Had my Jeep in for some warranty work and needed to get it in within a day of my call. Meagan was kind enough to make that happen and the work was d Had my Jeep in for some warranty work and needed to get it in within a day of my call. Meagan was kind enough to make that happen and the work was done by the end of that next day. Brought it in again a day later for some scheduled recall work and Vanessa handled that service for me. I needed my vehicle late in the day to get to another appointment and was given a loaner on the spot for the couple hours more it took to finish the recall work. I've always had great service, very much appreciated! More
Friendly service Steve was very helpful and friendly. Never thought we could buy a new vehicle but he helped us make it happen. Thank you for your help. Steve was very helpful and friendly. Never thought we could buy a new vehicle but he helped us make it happen. Thank you for your help. More
Great service all around Every part of our experience with purchasing our new patriot through Airdrie Chrysler was great. From the sales department (Ryan), financing (Luq and Every part of our experience with purchasing our new patriot through Airdrie Chrysler was great. From the sales department (Ryan), financing (Luq and Adam), to the administrative staff, everyone was exceptionally knowledgeable, efficient and cognizant of our time. Thank you, we will visit again soon when it's time for our teens to start driving. More
Quick and Helpful Enjoyed our experience at Airdrie Dodge. The team was very friendly and helpful. Zack was great and helped us through the whole process quickly and wa Enjoyed our experience at Airdrie Dodge. The team was very friendly and helpful. Zack was great and helped us through the whole process quickly and was very knowledgeable about the product. More
Exceptional service and pricing! My other half has purchased two trucks from Airdrie in the past and was always impressed with the service so when it came time to trade in my Dodge Da My other half has purchased two trucks from Airdrie in the past and was always impressed with the service so when it came time to trade in my Dodge Dart for a more practical choice for our family it was no question where we would go first. I am sure glad too because Aaron was really great at listening to what I was looking for and he sure delivered. I am now a proud owner of a 2017 Dodge caravan and couldn't be happier. Aaron really pulled through with providing a vehicle that had all the features I was looking for, even down to the smallest detail such as having the seats adjustable. We will definitely be returning in the future. More
New Ram Steve Parsons was great, listened to what I needed and I picked up my new truck in a day. Adam P. did the financing and it went smoothly. Everything Steve Parsons was great, listened to what I needed and I picked up my new truck in a day. Adam P. did the financing and it went smoothly. Everything occurred without a hitch, great experience. Thanks More
Excellence service, friendly honest staff five stars had been given as the all staff at the Airdrie Jeep Dealership were professional and friendly. The salesperson Keith, who sold me the vehi five stars had been given as the all staff at the Airdrie Jeep Dealership were professional and friendly. The salesperson Keith, who sold me the vehicle has great knowledge of the vehicles, is friendly, informative, helpful and honest. Ill certainly be keeping Airdrie Jeep Dealership in mind for my next purchase and would also recommend them. More