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Airdrie Chrysler Dodge Jeep Ram

Airdrie, AB

4.3
2,167 Reviews

139 East Lake Cres NE

Airdrie, AB

T4A 2H7

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Showing 2,167 reviews

June 11, 2026

I have had the opportunity to deal with the parts - service and sales in this dealership and have had very good service from all departments. Very helpful and courteous ! The service department is ver More

by Guy.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandii Braun, Ryan Murdoch-Phelps, Mandy Mason
Jun 17, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you for the great review and your continued support. We’re happy you enjoyed your experience. Your feedback means a lot to our team. We hope to see you again soon! Rachel Chalmers Service Manager

June 10, 2026

I had excellent experience at Airdrie dodge service department .Amber Fehr was especially helpful, friendly and knowledgeable. She took time to answer all my questions and ensure everything was handled More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Fehr
Jun 17, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

We sincerely appreciate your kind words and glowing review. It’s great to hear that Amber made your experience a positive one. Your feedback motivates our entire team. We hope to serve you again in the future. Rachel Chalmers Service Manager

June 02, 2026

I kept on getting the run around, once my 2004 Jeep Grand Cherokee was towed to the dealership. First , they said they were short mechanics, because some were sick; then their head mechanic was working on a More

by darcyo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mandy Mason
Jun 17, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

Hi Darcy, Thank you for sharing your feedback regarding the recent repair on your vehicle. The work required additional time due to the need for specialized tools specific to your vehicle. We very much value the opportunity we’ve had to work with you on your vehicle repairs in the past, and appreciate your continued business with our service team. Clear communication remains a priority for us, and we are continually working towards improving on every front, and to ensure expectations are well-aligned throughout the process. Please feel free to reach out if there is anything further we can address on this matter, or if you would like to discuss this in more detail. Kind regards, Rachel Chalmers | Service Manager

June 01, 2026

Excellent customer service right from the start. They got me in 45 minutes earlier than my appointment which I appreciated. They service rep was great, knew what my problem was almost right away and More

by Chad M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon?? , Dave Claughton, Vanessa Osmond, Mandy Mason
Jun 09, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review. We truly appreciate your support and are glad you had a positive experience with us. Rachel Chalmers Service Manager

May 31, 2026

People are very nice at Airdrie Jeep I have been a Jeep grand Cherokee owner since 2012. I used to get a lot of recalls to fix possible issues. Which I appreciated Jeep taking responsibility. Bought my c More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
Jun 17, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

Hi Janet, Thank you for taking the time to share your concerns. I understand how frustrating it can be to experience issues with your vehicle, particularly when they may be known concerns that are not covered under the manufacturer’s warranty. Please know that we truly value your continued business and are committed to supporting you and your vehicle to the best of our ability. Our team is doing everything we can within our scope to assist and provide a positive resolution. I would welcome the opportunity to discuss this with you further. Please feel free to contact me directly at your convenience at rchalmers@airdriedodge.com. Kind regards, Rachel Chalmers | Service Manager

May 30, 2026

Worst customer service i ever received in my whole life, they forced me to drive defected vehicle for 6 -8 weeks. Also lied to me while selling car to me More

by Vishalbajwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel
May 29, 2026

They have been awesome to deal with. Answering all my questions and satisfying all my issues. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Legroulx
Jun 09, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave us a review. It means a lot to our team to know we made a good impression. Kyle Mulligan General Manager

May 29, 2026

Super friendly. Very knowledgeable. Dion was a gem. I’ve worked with these guys a bunch even though I bought my vehicle at a different dealership and they have been More

by Jennifer.arsenault84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion, Rachel
Jun 09, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We’re happy to hear you had a great experience and look forward to seeing you again. Rachel Chalmers Service Manager

May 29, 2026

Amazing service from Darrel and Nastasha in helping me find my new to me ride More

by TPauk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Sirelpuu and Natasha
May 29, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

We’re delighted to hear that your experience was a positive one. Thank you for taking the time to share your thoughts. Kyle Mulligan General Manager

May 28, 2026

My service advisor was very helpful and informative. The service was done quickly and professionally. Great service all round. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Osmond, Mandy Mason
May 29, 2026 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review. We’re glad to know our team was able to make your experience a positive one. Rachel Chalmers Service Manager

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