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Airdrie Chrysler Dodge Jeep Ram

Airdrie, AB

4.4
2,122 Reviews

139 East Lake Cres NE

Airdrie, AB

T4A 2H7

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Showing 2,122 reviews

November 25, 2017

Fast great service Ryan was friendly and knowledgeable. He answered all of my questions and didn't pressure me at all. I would definitely recommend Ryan at Airdrie Dodge More

by Jessica Hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ully
Nov 27, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Jessica, Thank you for taking the time to leave us a review. We are quite pleased to see that you had such a positive experience purchasing your new vehicle with Ryan's assistance. We appreciate you choosing Airdrie Dodge and sharing your experience with us! Enjoy your new vehicle!

November 25, 2017

Great, friendly service! Fantastic customer service, a caring and understanding team of individuals with your best interests at heart, they worked with me to get me into the r More

by Eddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ully, Adam Pridge
Nov 27, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Eddy, Congratulations on your new vehicle! We are ecstatic to see that our team worked hard to be able to find a car and financing option that met your needs, and most importantly, that you left happy. Thank you for taking the time to leave us this great review, and we appreciate you choosing Airdrie Dodge! Enjoy your new car!

November 21, 2017

Buying a new vehicle All Staff friendly & helpful to answer any questions asked.T.G.Pawlak our salesman was pleasant & explained the new vehicle well.we were very ple More

by Dodge2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TG Pawlak
Nov 21, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review! We are happy to see that TG was able to provide a pleasant and informative experience for you! Thank you for choosing Airdrie Dodge!

November 21, 2017

Seamless experience Had not purchased a vehicle for a few years - wanted to upgrade but was not sure of exactly what was a good fit for us. Was shown vehicles that fit o More

by JFehr02
Recommend Dealer
Yes
Employees Worked With
TG Pawlak, Adam Pridge, John Voong
Nov 21, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review. We're happy to see that we were able to find something that worked for your needs, and the process was easy and relaxed for you. We are grateful that you chose us to help find the vehicle that fits you! Thank you and congratulations on the new wheels! Enjoy!

November 17, 2017

Great Jeep Buying Experience Airdrie Dodge made the purchase of my new Jeep very comfortable and seamless. They offered a great price and friendly service! Thanks Ryan and Adam! More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn (shuttle driver), Ryan Ully, Adam Pridge
Nov 21, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Brandon, Congratulations on the purchase of your new Jeep! Thank you for taking the time to leave us a review. We're pleased to see that you had such a positive experience with Ryan and Adam. Enjoy your new vehicle and thank you for choosing Airdrie Chrysler Dodge!

November 17, 2017

Suprisingly Easy Dealing Thru T.G. was a breeze as he asked us the right kind of questions and was able to provide us very appealing deal under our budget. please don' More

by Noel Eman Endozo Isip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Pridge, TG Pawlak
Nov 17, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Noel & Joselyn, Thank you for taking the time to review your experience with us and TG. We are so pleased that he was able to find a vehicle that matched your needs and budget! Enjoy your new vehicle! We appreciate you and your business.

November 16, 2017

2018 Jeep TrailHawk Wendy and I have dealt with Airdrie Chrysler for eighteen years and have purchased six vehicles there in that time. We have known Keith and Steve to More

by ilovevanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Forman, Keith Martyniuk, Dave Claughton, Adam Pridge, Vanessa Osmond
Nov 16, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Wayne & Wendy, Thank you for kind words and your loyalty to us over these past 18 years. We appreciate you both! Enjoy your Jeep and all the adventures to come you'll have with it!

November 16, 2017

Avoid this dealership When I went to Dodge to look at buying a new vehcle I was unlucky enough to deal with Al Fontini. I was told I could leave a deposit down on a truck I More

by disgusted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Fortini
Nov 16, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Hello there, Thank you for taking the time to leave a review and tell us about your experience with us. I'm new to Airdrie Dodge, and I would like to hear more about your experience with our facility and our sales staff. If you could walk me through what happened more specifically (i.e. the date of the event, a clearer picture of the play by play interaction) to better address any issues needing a resolution. Thank you. I look forward to speaking with you more. Best, Michelle

Nov 17, 2017 -

disgusted responded

I'm the mother of the young man this happened too. When I phoned to complain about this disgusting situation I was told the general manager Dale would phone me within 2 days because he was in Vancouver . He never called. I was also their the night Al Fortini took the $500 deposit from my son, when I asked Al if my son would get that back because it's alot of money and my son is trying to get help his dad who is dying from ALS he snarled at me "yes! What am I going to do with it! I'm a little surprise you are contacting us. Seemed like nobody cared 3 months ago when it happened.

Nov 17, 2017 -

disgusted responded

I'm the mother of the young man this happened too. When I phoned to complain about this disgusting situation I was told the general manager Dale would phone me within 2 days because he was in Vancouver . He never called. I was also their the night Al Fortini took the $500 deposit from my son, when I asked Al if my son would get that back because it's alot of money and my son is trying to get help his dad who is dying from ALS he snarled at me "yes! What am I going to do with it! I'm a little surprise you are contacting us. Seemed like nobody cared 3 months ago when it happened.

Nov 17, 2017 -

disgusted responded

I also would like to add that I don't care if uou post the add or not. I'm just glad that finally someone from the Airdrie Dodge Dealership recognizes what happened to us. As I'm sure you can probably guess the reason my son didn't purchase the truck the next day. We did not have a good experience, I did not appreciate being made to feel inferior or bothersome to Al Fortini and I could tell by his attitude he was eager to make a quick buck. So can you blame us?? You see I wasn't surprised when my son phoned me the next day upset and angry because he almost didn't get his $500 deposit back and he was called a liar as well as a few other choice names. Not to mention Al also barred my son from the Airdrie Dodge Dealership. I was however relieved to know that in the end my son did indeed get his refund back. I thought thank God! We just dodged a huge bullet by not doing business with this man I did actually speak to one manager about this horrible situation and he guaranteed me the GM would be in contact with me. I don't understand why he didn't bother to call or at least someone call! Dont you return your phone calls?Don't you care how your customers are being treated? Is this behavior acceptable to you? Like I said, do what you want with the ad, we would have preferred to speak with someone when the incident actually happened. What Al Fortini did was wrong, and I would like to think a company who actually cares about its potential customers would like to know that.

November 15, 2017

No Complaints Was very accommodating, answered all the questions we had and went above and beyond! Took us thro all the different options of vehicles and picked the More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Pridge, Kaitlyn Michalycia
Nov 21, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Randy, Thank you for taking the time to leave us a review. It's great to see that Adam and Kaitlyn helped you find a vehicle that's right for you. Congratulations on the new wheels and thank you for choosing us! Enjoy!

November 13, 2017

Great dealership, friendly staff, Keith is the best. This is our families 7th or 8th (lost count) vehicle purchase at Airdrie Dodge. Great service from Keith over the past 10 years. One more Jeep to ad More

by Mark Hefford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Martyniuk
Nov 15, 2017 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you Mark for leaving this review. Keith is glad to know you are happy with the buying experience. Enjoy your new Cherokee and thank you for all your continued business.

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