Airdrie Chrysler Dodge Jeep Ram
Airdrie, AB
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A Happy Ending Several months ago I had visited a different Chrysler Dodge Jeep dealer and factory ordered a brand new 2014 Jeep Cherokee. After waiting almost 3 mon Several months ago I had visited a different Chrysler Dodge Jeep dealer and factory ordered a brand new 2014 Jeep Cherokee. After waiting almost 3 months, the vehicle arrived and I went to pick it up. My excitement at getting a brand new vehicle quickly turned to disappointment when I discovered that my new vehicle was missing a number (ie. sunroof, towing package) of the options that I had ordered. What made the experience even harder is that the vehicle arrived on the one year anniversary of my spouse's passing - at a time when I really needed a positive, happy event in my life. Luckily my brother-in-law referred me to Keith Martyniuk who quickly determined that a new Cherokee was en route and by day's end, it had my name on it before it even arrived @ the dealership. He then went above and beyond, keeping me informed of the ETA and expediting the PDI etc so that I could pick it up as soon as possible. Both Keith and Clark Hamilton, the Business Manager, were professional, friendly and helpful. What had been a series of highs and lows, ended on a very positive note and I could not be happier with my new vehicle. I would recommend Airdrie Chrysler Dodge Jeep to anyone interested in purchasing a vehicle. More
Talk about A-1 Service Our original intent was to test the market between several dealerships in Calgary over the next 2 to 3 weeks and compare. Almost as an afterthough Our original intent was to test the market between several dealerships in Calgary over the next 2 to 3 weeks and compare. Almost as an afterthought, a friend suggested Airdriedodge but we were reluctant. After making an inquiring phone call we were informed by Terrie-Lynn Geary that a pick-up and drop-off was available and so an appointment was made for within the hour. After a brief tete-a-tete with Terrie-Lynn, she had a Dodge Grand Caravan 30 Anniversary Edition, in the right colour, available for a test drive. We hadn't given a price range only saying it had to be the best price available which we felt it was. After coming up with the bottom line, Terrie-Lynn introduced us to Clark Hamilton who proved to be just as efficient as Terrie-Lynn. He had the lease paperwork completed in no time flat with same day approval. We picked up our vehicle 2 days later and Terrie-Lynn took her time taking us through the vehicle explaining how everything works. She was so thorough with her demonstrations and explanations that we had very few questions for her in the end. In over 50 years of driving, with more than 20 new vehicles, we have never received the quality of service that Terrie-Lynn provided. Also, her knowledge of the vehicle totally amazed both the wife and myself. It was a real pleasure meeting and dealing with Terrie-Lynn. We will definitely have no hesitation in recommending Terrie-Lynn and Airdrie Chrysler Dodge to anyone looking to buy a new vehicle. "Needless to say, we never made it to another dealership." Joe and Shirley More
Purchase of 2013 Town and Country. Darryl was very accommodating in terms of setting times to view and test drive the vehicle. He was very friendly and knowledgeable of the product. I Darryl was very accommodating in terms of setting times to view and test drive the vehicle. He was very friendly and knowledgeable of the product. It was a pleasure dealing with him. Chris and Jennifer were both very professional and answered any questions we may have had clearly and concisely. Generally a very pleasant experience. More
Fantastic service!! I walked into this dealership not intending to buy a vehicle even though I've been needing one very badly! I met TG who took the time to listen to my I walked into this dealership not intending to buy a vehicle even though I've been needing one very badly! I met TG who took the time to listen to my "story" and he did absolutely everything he could to help me purchase a vehicle with help from Jen. Between the two of them, they were able to help me with everything from the financing, insurance, licensing and registering this Dodge Wrangler Jeep that my 9 year old twins picked out. I did not believe that I would be approved and they went above and beyond what I ever expected in order to ensure that I would be leaving this dealership with a vehicle. I feel like I've made a couple of friends, TG was super professional, respectful and I trusted without a doubt that he wouldn't take advantage of a "dumb" female, such as myself (regarding vehicles, pricing, etc.) as many other places do!! Their customer service is the most fantastic I've ever experienced and I will not go anywhere else for servicing, questions, etc. Thank you, TG for your kindness, professionalism, great customer service and....liking our dog!! :) Hope to see you in the near future. Sincerely, Peggie, Korbin & Jesse Cornell More
excellent service Purchased a new Jeep Cherokee from Dean Miles and it was the best sales experience I have had. Very friendly with hassle. Great product knowledge and Purchased a new Jeep Cherokee from Dean Miles and it was the best sales experience I have had. Very friendly with hassle. Great product knowledge and assistance through the whole purchase transaction. At time of sale I also purchased some floor mats from Trevor Critch and got the same excellent service. I highly recommend these 2 employees as well as Airdrie Chrysler in general to anyone looking to purchase a new or used vehicle More
Great overall experience I couldn't be more happier with this dealership. I've recently purchased a brand new truck and it was a great experience. Ron Down is a wonderful man I couldn't be more happier with this dealership. I've recently purchased a brand new truck and it was a great experience. Ron Down is a wonderful man to deal with and he is an exceptional individual. Both Chris and Clarke are excellent persons to talk about finance. No pressure felt at any moment and they answered every question I had (I had a few). I would recommend this delarship to anyone! They are fantastic! Great job everyone! You have one very happy customer! More
Service I must say that both Jason and Chris T were Fantastic. I am a single lady and they excellent in explaining what was being done. I listen to my 1500 R I must say that both Jason and Chris T were Fantastic. I am a single lady and they excellent in explaining what was being done. I listen to my 1500 Ram Truck Ruby without the radio on as I feel it is important to be able to tell my advisors what may be going on. We joked and laughed it was like my family. Thank you, Christine Swan More
Overall good experience. The people we dealt with were all friendly and professional. The kids area was great for our daughter. We did feel a bit hurried through the process a The people we dealt with were all friendly and professional. The kids area was great for our daughter. We did feel a bit hurried through the process and was not offered a test drive before signing an offer. Overall good experience and we got most things we wanted. More
Service and Customer Care Once again I found Jemahl and the service technicians were all friendly, helpfull and did a job well done. I was dissappointed though that shuttle wo Once again I found Jemahl and the service technicians were all friendly, helpfull and did a job well done. I was dissappointed though that shuttle would not take me back home to Strathmore as was previously done even though my vehicle was in the shop all day. More
You Are Special Ron Down and all the staff at Airdrie Chrysler Dodge Jeep always have a smile and always have time for you! You feel as if you are their only and mos Ron Down and all the staff at Airdrie Chrysler Dodge Jeep always have a smile and always have time for you! You feel as if you are their only and most important customer. So if you need and don't already own a vehicle from Airdrie Chrysler Dodge Jeep, I suggest you visit the dealership today. The family-like atmosphere and impeccable service will keep you coming back for all your driving needs for generations to come-guaranteed!! More