Airdrie Chrysler Dodge Jeep Ram

Worst Customer Service EVER !!! Worst customer service went in on Saturday December 20th 2014 at about 2pm spoke to reception who accused me of being rude when I asked to speak wit Worst customer service went in on Saturday December 20th 2014 at about 2pm spoke to reception who accused me of being rude when I asked to speak with a manager. She finally paged Dale Roach who was the general sales manager who didn't even want to hear my issue and became extremely rude. I Bought a 2010 Dodge Ram 1500 less then a year ago and after what appeared to be a burnt out headlight I proceded to replace it to find the wiring inside the headlight assembly had caught Fire as I explained this to the manager and showed him the headlight he laughed and said nothing he could do even with extended warranty minus telling me to just not drive. Not sure what I was supposed to do he then asked me to leave as I was getting upset as he would not take anything seriously and he wouldn't direct me to what I should do minus not drive it !! he wasn't willing do do anything to fix the issue or put me in touch Touch with anyone to discuss the safety hazard of this. So while leaving he had his sales people follow me out and act like mobsters with cameras to take my picture as he didn't want to deal with the issue and didn't want me to come back to his work place. I understand on a Saturday there is not much he could do but his rudeness was not needed when it's his crappy product that was defective. I wouldn't send a $300 winter beater to these guys. Guess with these type of people in management spots is a good way for a lawsuit. I really don't get how they can treat people who spend $30,000 on something from them this way More

Exceptional When I was ready to buy a car my son in law took me to see Ryan. Ryan listened to what I was looking for in a vehicle & showed me several options. The When I was ready to buy a car my son in law took me to see Ryan. Ryan listened to what I was looking for in a vehicle & showed me several options. The first vehicle that I test drove was the one that I bought. I definitely recommend this dealership & ask for Ryan. Luq was exceptional too. He explained the financing thoroughly. I will definitely go back to see Ryan if I need to buy another vehicle. More

Awsome Terrie-Lynn, and the hole Airdrie Chrysler Dealership was awesome, friendly easy to get along with. For the first time I felt like they where not try Terrie-Lynn, and the hole Airdrie Chrysler Dealership was awesome, friendly easy to get along with. For the first time I felt like they where not trying to sell me something I did not want. I very much appreciate the honesty and upfront attitude, not trying to hide anything. Every question was answered up front and right away. I will go back to Airdrie Chrysler any time... More

Its worth the drive from Calgary! I am from Calgary, its worth the drive out from Calgary to Airdrie. I had gone to other dealerships in search of a vehicle, Daryk, in comparison to ot I am from Calgary, its worth the drive out from Calgary to Airdrie. I had gone to other dealerships in search of a vehicle, Daryk, in comparison to other sales people, really had the best approach. The top quality that sets apart Daryk from any other salesperson is, his communication, I felt he was easy to trust because he was down to earth. He talked like a 'normal' person....Daryk didn't mind going outside in the cold and bitter wind to show me the exact vehicle. Every single staff member we were in contact with was friendly, polite, warm and prompt. More

Great Experience Terrie-Lynn is the first auto sales person that I have met who I felt was being truthful and honest with me 100% of the time. Straight to the point wi Terrie-Lynn is the first auto sales person that I have met who I felt was being truthful and honest with me 100% of the time. Straight to the point without all the BS. Was patient with me every step of the way. More

terri-lynn It was wonderful to deal with this woman who took in our needs and delivered. Not only was our expectation met but exceeded with honesty and integrity It was wonderful to deal with this woman who took in our needs and delivered. Not only was our expectation met but exceeded with honesty and integrity. Terrie-Lynn was a breath of fresh air as a woman purchasing a vehicle in a market dominantly Sold by men it was a dream to do business with a woman who understood the needs of a busy mom. Thank you Terrie-Lynn. More

Ask for Ryan Ully I first went to Airdrie Dodge in 2008 to find a vehicle for my wife, her first car. Ryan Ully was our representitive and was extremely friendly and a I first went to Airdrie Dodge in 2008 to find a vehicle for my wife, her first car. Ryan Ully was our representitive and was extremely friendly and attentive, and took the time to show us many different vehicles, we found the perfect vehicle for her. A year later I needed a new truck, so went back and asked for Ryan, he found exactly what I was looking for in my price range. Then just this werk(December 2014) when my mother in laws car was totalled I again decided to check Airdrie Dodge and Ryan out first again, and he sat with us and listened to what my mother in law wanted and her price range, and the first vehicle he selected to show her she fell in love with and bought. I recommend the dealership in whole, they are a great team, and many thanks to Ryan in particular for 3 successful vehicles ! More

great service! outstanding service and standards. Thanks Terri-lynn for a stress free experience. Would definitely recommend to friends and family. Tanya in the p outstanding service and standards. Thanks Terri-lynn for a stress free experience. Would definitely recommend to friends and family. Tanya in the parts department was fantastic, helpful and knowledgable! More

Would recommend Overall it was a good experience, big fan of the no fees. The vehicle could have been cleaned a little better as the person driving the demo model had Overall it was a good experience, big fan of the no fees. The vehicle could have been cleaned a little better as the person driving the demo model had left a sticky mess near the dash and stereo, but other than that I got everything I was looking for, for exactly the price I wanted. More

Great experience! Thanks to Keith Martyniuk for providing a wonderful experience, getting into this new vehicle was again quick, easy and painless. Thanks to Clark and Thanks to Keith Martyniuk for providing a wonderful experience, getting into this new vehicle was again quick, easy and painless. Thanks to Clark and Chris in financing. Our next vehicle will be purchased at Airdrie Chrysler as well! More