Airdrie Chrysler Dodge Jeep Ram

Just bad customer service Extremely disappointed with my experience with this dealership. Being told I could not afford the vehicle I wanted and finding a comparable for thous Extremely disappointed with my experience with this dealership. Being told I could not afford the vehicle I wanted and finding a comparable for thousands less I was told that they 'would NOT sell me that car for that price under any circumstances', I bought another only to see that a month later they had dropped the price on the vehicle I wanted by $4-5000.00. The Journey I bought was horrible in the winter and I had to cancel my plans of driving home for Christmas. It also had an acid like stain on the front fender that I did not notice before purchasing. After reaching out to Ron and Dale a couple months ago, Ron got in touch with me to try and get me to trade in the Journey to which I was not opposed to doing.. he said he would talk to Dale and get back to me, he never did. I called about a week later and Ron shared with me the reason for not getting back to me which included too much information regarding a death in the family which made the conversation very awkward. He told me that I would have to find a vehicle I wanted to trade in the Journey for, which kind of took me aback, isn't that his job? Especially since he knew EXACTLY which vehicle I wanted. After that I have never heard from Dale ever or Ron regarding this issue. A month ago I ended up trading in the Journey for a brand new 2014 Scion tC and my boyfriend was in need of a truck so we purchased a 2007 Toyota Tacoma both from Stampede Toyota where I bought my vehicle before I purchased the Journey. Lesson: Local isn't always better and stick with what you know. Stampede earned our business three times without even trying. More

The only dealership you need to consider! Sean Miles was amazing to deal with. He is very knowledgeable and ran me through what seemed to be an endless list of great features of the Laramie C Sean Miles was amazing to deal with. He is very knowledgeable and ran me through what seemed to be an endless list of great features of the Laramie Cummins Ram. Being an engineer, I am very thorough and Sean was able to answer all of my questions about the truck. I felt zero selling pressure from him as his approach is laid back and relaxed. Chris Tonkin was able to give me a smokin' deal on the truck and Clark Hamilton helped guide me through the financing process. Overall a great team at this dealership! I am loving the new Ram and I use any excuse to get it out for a ride. Thanks fellas! More

Ready to start our Journey - Thanks to Jeffre We were surprized with the no pressure and straight forward sales. This was by far the easiest vehicle purchase I have ever made. Jeffre was able to We were surprized with the no pressure and straight forward sales. This was by far the easiest vehicle purchase I have ever made. Jeffre was able to answer all our questions. He never pushed us and showed us everything we needed to know about the Journey we had narrowed our choices down to. Josee made the business end of the deal the least intrusive as well. Darryl help us select our accessories to make our purchase complete. Two big thumbs up. We well be back when its time to upgrade my 2002 Sentra. More

Great job, very friendly told them what we were looking for and they did not try and steer us towards more expensive vehicle. Got the financing done within job, very friendly told them what we were looking for and they did not try and steer us towards more expensive vehicle. Got the financing done within one day More

Excellent Service No pressure, no hassle, great service! My wife and I visited Airdrie Dodge for a look at a Grand Caravan and could not help but be impressed. Jeffre No pressure, no hassle, great service! My wife and I visited Airdrie Dodge for a look at a Grand Caravan and could not help but be impressed. Jeffre was beyond hospitable, and we would not hesitate to recommend him and this dealership. We ultimately did not purchase the vehicle, but will unquestionably be back the next time we're looking. More

Needed a diagnostic I made an appointment to have my vehicle looked at (I'll stress that I MADE and appointment). I brought my vehicle at the time of my appointment and w I made an appointment to have my vehicle looked at (I'll stress that I MADE and appointment). I brought my vehicle at the time of my appointment and was asked if needed could they keep it over night? I agreed knowing that parts can be difficult to transport if they're needed. However 6 hours after dropping by vehicle off, I still hadn't heard from the service department about what was, if anything, wrong. When I called I was told that it hadn't yet been looked at and was actually not likely to be touched until the next day. This is unacceptable. It was clear that my time and business were not important and so I requested that my vehicle be left for me to pick up. I will take it somewhere customers are respected. To be fair, Melissa and Vitalii were both very pleasant on the phone. More

People driven business for customer satisfaction Keith and Ron are both excellent car advisors. They want to make your experience the best it can be. I (we) have known them for a period of time and t Keith and Ron are both excellent car advisors. They want to make your experience the best it can be. I (we) have known them for a period of time and this is our third purchase. Thank you Rob for advising me on trading in our vehicle. Thank you Keith for making this sale so seamless and looking for ways to ensure the purchase worked for our family. Keith we want to thank YOU for the full tank of gas. A great way to drive off the lot with our purchase. More

Awesome experince!!!!! My experience with airdrie dodge was great and dealing with Sean miles was a awesome experience he is very honest and doesn't waste your time. I went My experience with airdrie dodge was great and dealing with Sean miles was a awesome experience he is very honest and doesn't waste your time. I went to go look at trucks and bought one that day. Anyone looking for a new vehicle i recommend you go to airdrie dodge and ask for sean miles you wont be disappointed. More

Overall good place to buy a vehicle My over all experience with Airdrie Dodge was good. Jim our sales person was great! My only critic was with finance department. I tried to get financi My over all experience with Airdrie Dodge was good. Jim our sales person was great! My only critic was with finance department. I tried to get financing as a single applicant and that was my fault. after waiting for 3 days without any word I had to phone back my self to find out that I had conditional approval pending with my wife as a co applicant. After submitting her application we were approved 2 days later. I felt I should have been contacted right away so I could have done this sooner and not have to contact them myself. More

Steve Parsons Steve helped me a few times until I found a vehicle that was perfect for me, he was patient and respectful of my wants vs needs. Steve helped me a few times until I found a vehicle that was perfect for me, he was patient and respectful of my wants vs needs. More