Agincourt Mazda

Sent my cx7 in for servicing it was making a loud noise, 3 days later I was told it was the vvt, not to worry its covered under an extended warranty through mazda. I then was asked to do some other repairs 3 days later I was told it was the vvt, not to worry its covered under an extended warranty through mazda. I then was asked to do some other repairs that I declined (just regular maintenance stuff) since my brother in law is a mechanic and can do all that stuff. I was then informed that I was being charged a diagnosis fee of 2hrs ($212) which I was not made aware of when I was told it was "all" covered under mazda. I processed to then call mazda canada they said they should not be charging me this and they will investigate. I truly believe that a. being female they thought they could just push me around b.they where trying to rip me off. I do not recommend this dealership they are rude and lack in customer service skills as well as communication skills. More

The worst customer experience !! Front desk staffs were very rude and unfriendly. I took my Mazda 3 for a regular service and left with a note on manufacture's record (an attempt to void my warranty) for r very rude and unfriendly. I took my Mazda 3 for a regular service and left with a note on manufacture's record (an attempt to void my warranty) for refusing to flush coolant with them, even though I had ~ 5000 km before recommended coolant flush. After the incident I found out that this happened to others as well. I regret not doing my homework on them prior to my visit. More

THE WORST EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!! Fix one THE WORST EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!! Fix one issue the next day the engine light is on. Extra charge the inspection fee even they promise no THE WORST EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!! Fix one issue the next day the engine light is on. Extra charge the inspection fee even they promise not to charge it. They lied about the charge after you asked them why they extra charge the inspection fee as they mentioned they will not charge it if you do services there. They started to lie about it, asked "did you record what we said". The acted like gangsters, and didn't care about customer. All they want is pull the money out of your pocket, once it out , you will never get it back. If you want to get the worst service you could ever imagine , go there. you will not be disappointed!!!!!!!!!!!!!!!!!!! More