Agincourt Mazda

Rust after only 5 years, did not honor rust protection My Mazda 3 started to rust after only 5 years. Although I paid $1200 for the Platinum rust protection package Agincourt Mazda void my warranty due t My Mazda 3 started to rust after only 5 years. Although I paid $1200 for the Platinum rust protection package Agincourt Mazda void my warranty due to failure to comply with bi-annual rust inspection. They claim my last visit was 'rust repair' and not 'rust inspection'. More

Service department is a Ripoff outfit Bought a used mazda from this dealer, that experience was fine - but my first, and subsequent services were all about milking me for every last drop o Bought a used mazda from this dealer, that experience was fine - but my first, and subsequent services were all about milking me for every last drop of coin in my pocket. Go in for a normal service and end up with $1500 in 'needed repairs' constantly. Second opinion and half these problems aren't problems at all. The straw the broke the camel's back was that my 'brakes were unsafe and too corroded' the discs were rusty on the outside, but other than a few flecks on them they were fine, and the calipers hat lots of wear left. I will never buy from these guys again, nor will I ever buy a Mazda again. More

Recent Service The service guys are very good, kept me informed of my car and when it will be ready to pickup. They did an excellent job in fixing my car, and I am The service guys are very good, kept me informed of my car and when it will be ready to pickup. They did an excellent job in fixing my car, and I am very pleased with the service. More

Crooks and Thieves Worst car sales experience. Pushy, cheats, deceptive, dishonest. Though the salesman himself is not bad, the people higher than himself are the proble Worst car sales experience. Pushy, cheats, deceptive, dishonest. Though the salesman himself is not bad, the people higher than himself are the problems. Hope people realize this. More

Very dissapointing. Visited this dealership after a series of emails between myself and the salesperson to view and test drive a specific Certified Pre-Owned Mazda5, and Visited this dealership after a series of emails between myself and the salesperson to view and test drive a specific Certified Pre-Owned Mazda5, and to have my trade-in vehicle appraised. I arrived at the pre-arranged time (7:30pm) after a 40 minute drive to get there, and was greeted with the news that the car had sold that morning to another customer. At no time in the day, did the salesperson have the courtesy to inform me that the car was no longer there. He then proceeded to try to convince me to consider a different higher-priced vehicle that he still had on the lot. Bait and switch? This was followed by a rambling sales pitch, highlighted when he insinuated that Hyundai/Kia cars are not worthy of owning, clearly failing to recall that I was there to trade in my trusty, reliable, and well-enjoyed Hyundai Elantra, as mentioned in my first email contact. Very disappointing. As a very large dealership with a likely very high turnover of vehicles, you'd be advised to double check that they actually have the car you are interested in before venturing out the door. More

I called ahead of time, was more or less guaranteed a price. I warned her not to waste my time - I show up and the manager practically laughs at the deal. My question was why they let me waste my time if price. I warned her not to waste my time - I show up and the manager practically laughs at the deal. My question was why they let me waste my time if the deal was such a joke. The sales person was overly friendly to the point that it was just straight out annoying and fake. I would not recommend this dealership to anyone and I don't even know how they're in business. More

This was the worst place I ever went. They made me wait two hours to fix my trunk which he fixes in 10 mins and sat down and ate us lunch. I really didn'y care cause I wasn't paying for it but they had th two hours to fix my trunk which he fixes in 10 mins and sat down and ate us lunch. I really didn'y care cause I wasn't paying for it but they had the worst service. The only good thing was the service advisors and the shuttle driver A+ to all if them. The mechanics are good as well except Rudy. I don't why they do why they do by I was the worst service I ever revived in my life and if you want to do any service make sure he doesn't touch your car More

Sent my cx7 in for servicing it was making a loud noise, 3 days later I was told it was the vvt, not to worry its covered under an extended warranty through mazda. I then was asked to do some other repairs 3 days later I was told it was the vvt, not to worry its covered under an extended warranty through mazda. I then was asked to do some other repairs that I declined (just regular maintenance stuff) since my brother in law is a mechanic and can do all that stuff. I was then informed that I was being charged a diagnosis fee of 2hrs ($212) which I was not made aware of when I was told it was "all" covered under mazda. I processed to then call mazda canada they said they should not be charging me this and they will investigate. I truly believe that a. being female they thought they could just push me around b.they where trying to rip me off. I do not recommend this dealership they are rude and lack in customer service skills as well as communication skills. More

The worst customer experience !! Front desk staffs were very rude and unfriendly. I took my Mazda 3 for a regular service and left with a note on manufacture's record (an attempt to void my warranty) for r very rude and unfriendly. I took my Mazda 3 for a regular service and left with a note on manufacture's record (an attempt to void my warranty) for refusing to flush coolant with them, even though I had ~ 5000 km before recommended coolant flush. After the incident I found out that this happened to others as well. I regret not doing my homework on them prior to my visit. More

THE WORST EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!! Fix one THE WORST EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!! Fix one issue the next day the engine light is on. Extra charge the inspection fee even they promise no THE WORST EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!! Fix one issue the next day the engine light is on. Extra charge the inspection fee even they promise not to charge it. They lied about the charge after you asked them why they extra charge the inspection fee as they mentioned they will not charge it if you do services there. They started to lie about it, asked "did you record what we said". The acted like gangsters, and didn't care about customer. All they want is pull the money out of your pocket, once it out , you will never get it back. If you want to get the worst service you could ever imagine , go there. you will not be disappointed!!!!!!!!!!!!!!!!!!! More