Agincourt Mazda

Be warned - check the math I test drove a 2016 Mazda CX-5 demo vehicle. The salesman (Kurt) provided me with two financing quotes which were over my budget. I brought up that I I test drove a 2016 Mazda CX-5 demo vehicle. The salesman (Kurt) provided me with two financing quotes which were over my budget. I brought up that I found it surprising that a 2016 new vehicle was only $1000 more then a demo and he mentioned that along with those savings I would also save on new car fees such a freight/pdi. I took a photo of the two quotes and once I got home I was using an online calculator to figure out what I could afford but was surprised to find that using the numbers he gave me there was an extra $5096. I emailed him to see where this came from and have not received an answer. I hoped for a quality explaination but since I received none I can only assume they were trying to pull the wool over my eyes and rip me off. Make sure if you purchase a vehicle from these guys that you get a breakdown of the cost and check the math. Very disappointed with the dishonesty! FYI. The car was priced at $29245, I was quoted $2500 for a trade in, $1000 down for 48 months at 0% biweekly payments. Online calculator (and my math) with 13% tax was $281/payment. The written quote the dealership provided was $330/payment. 330-281=49x26 payments per year for 4 years is $5096. Thats a lot of extra money in their pockets! More

BAD experience Because we renewed our lease in the beginning of the month, so we were charged twice on that month. We were told we would get the money back for bein Because we renewed our lease in the beginning of the month, so we were charged twice on that month. We were told we would get the money back for being charged extra, its been more than 6 months now and we still did not get our money. I recently email Justin multiple times and we did not hear back. I can't believe this is happening for such a big dealership. When they want you to renew your lease, they contact you multiple times, and we have questions we were ignored. This is totally unacceptable. More

very good car and pleasant staff The dealer was very good at allowing us to test drive a car and explain things about the cars. The dealer then allowed us to leave and the discuss th The dealer was very good at allowing us to test drive a car and explain things about the cars. The dealer then allowed us to leave and the discuss the matter before signing papers. Once we came to a price (deal) and went home the dealer should have given us a copy of papers so we could talk to the insurance company properly. More

Personable & Professional Everyone I dealt with was personable and professional. Jimmy Lu, the salesperson I dealt with listened to what I had to say and what my key requirem Everyone I dealt with was personable and professional. Jimmy Lu, the salesperson I dealt with listened to what I had to say and what my key requirements were and addressed them right away. You would think this is a key component but surprisingly not all sales reps I dealt with at other dealerships were interested in actually listening to the customer. Jimmy did a great job from the time we walked in the door to closing the deal today. He was proactive with his follow up throughout the process and was courteous, personable and without any pressure. Jimmy's support team who we met; Kurt Ranos, Heeral Shah, Jeff Wang and Susan Su were all a pleasure to deal with. More

Buying a car Noel was very polite,friendly and persistent. Easy to talk to, willing to answer questions. Quick reply by e-mail. Overall very professional and I Noel was very polite,friendly and persistent. Easy to talk to, willing to answer questions. Quick reply by e-mail. Overall very professional and I would recommend to my family members More

Great service Friendly, easy to talk to sales representative. No hassle negotiations on final price. As a customer felt at easy in discussing purchase details. N Friendly, easy to talk to sales representative. No hassle negotiations on final price. As a customer felt at easy in discussing purchase details. Nice group of people at dealership. More

Good to deal with Found the salesperson to be very friendly and helpful. Our transaction was completed in a timely and professional manner. The dealership is clean and Found the salesperson to be very friendly and helpful. Our transaction was completed in a timely and professional manner. The dealership is clean and comfortable and all staff members we interacted with were helpful and friendly. More

Pleasant sales environment I enjoyed my experience with salesperson Jay Khan, he was courteous, friendly and easy to deal with. The front end sales was a stress free experience I enjoyed my experience with salesperson Jay Khan, he was courteous, friendly and easy to deal with. The front end sales was a stress free experience. There was more sales pressure than I would have liked during the financing process with regards to the purchase of an extended warranty although in the end I purchased one. In retrospect I was pressured into making a purchase that was probably not financially advantageous in terms of the cost benefit. In general, I have always found the purchase of a car to be unpleasant experience one that does not benefit from undue pressure. More

Mazda Purchase Vivian, our sales, was very knowledgeable, friendly, and helpful with our purchase. The employees in the dealership made us felt welcome, cars showroo Vivian, our sales, was very knowledgeable, friendly, and helpful with our purchase. The employees in the dealership made us felt welcome, cars showroom were well organized, clean, and professionally staff. More

Purchasing the car The staff was very friendly. And the service was really fast. And theplace was very clean and taking careof the clients very well. I will recommend my The staff was very friendly. And the service was really fast. And theplace was very clean and taking careof the clients very well. I will recommend my family and friends More