Agincourt Hyundai

My licence plate covers now say Agincourt! :) Even after a few bad reviews, I visited agincourt hyundai for a noise in my gensis coupe. I was greeted n treated super well and figured out the wheel Even after a few bad reviews, I visited agincourt hyundai for a noise in my gensis coupe. I was greeted n treated super well and figured out the wheel bearing was the noise. They didn't have one in stock so they had to get one from a warehouse or something so they shuttled me to the mall so I didn't have to wait. Then they picked me up when it was ready and my car was like new again! I'm pretty sure those poor reviews are isolated incidents and have reasons to them, but I had a very very good experince. I switched my licnece plate covers to Agincourt ones now. :) More

IMPRESSED I had about 1 month left on my warranty and I took my car to kingscross Hyundai because my gas gauge wasn't reading properly. Have an 08 Santa Fe I re I had about 1 month left on my warranty and I took my car to kingscross Hyundai because my gas gauge wasn't reading properly. Have an 08 Santa Fe I read everywhere online that it's a coming problem and warranty does cover it. But when I showed up at kingscross they said I would have to pay for it because I use xxxxty gas. A friend had told me they've been going to Agincourt Hyundai for years so they referred me to joe and Sujee there! I made an appointment and they took care of my car right away! They even have me a courtesy car so I could drop my daughter off to school. Good job Guys keep up the amazing service! More

Going the extra Step! I have been going to another local Hyundai shop for over 14 years, and finally was referred to Agincourt Hyundai by a friend. I was a little skeptical I have been going to another local Hyundai shop for over 14 years, and finally was referred to Agincourt Hyundai by a friend. I was a little skeptical of trying a new service spot but I did so anyways. Wow. Just wow! The quality and customer service was so much better than my old location. They serviced my vehicle, gave me a complimentary wash, recommended future services coming up, and the owner even gave me a free chcolate bar and pop lol. Very nice guys! Will be travelling a little further for better service from now on. :) More

Don't do it Would NEVER recommend this place. Had a horrible experience, especially being a single woman. Appear to treat women very poorly. Owner yelled and talk Would NEVER recommend this place. Had a horrible experience, especially being a single woman. Appear to treat women very poorly. Owner yelled and talked down to me after the traumatic experience I had with my car. Worst customer service imaginable. Seem to handle themselves in a very dishonest manner and appear to only care about money, not safety. Didn't even make it out of the dealership parking lot. Almost killed myself. My car suddenly had no brakes. The breaks were not an issue when I dropped the car off. They said it was a coincidence. They said it was indeed very unusual. To fix the problem would cost over $2000. They would give me a great deal by charging only $1000. That isn't including what I already paid. ( Before the breaks went, I already paid for the problem I came in with and they had said my car was fixed and good to go.) So my car is unsafe to drive and now I am out of the money I paid them. The dealership said they only guarantee the work they were asked to do and it is "not their problem". Too bad I couldn't tell if they did good work because my car is no longer drivable. I couldn't even drive it off of their lot. Good thing I still am alive though. At least we (the dealership and I) can both agree on this. Not worth your life. Spend the time and find a place that provides safe and reliable service you can trust. TRUST is the key word. They most likely knew my car was not worth fixing and had major issues, regardless fixed one issue and said it was good to go. [ I made sure to tow my car to another mechanic shop to get a second opinion after all this.] Learn from the majority of reviews written here. Poor service -- from the service coordinator, general manager, owner and the mechanics. Keep up the great team work Agincourt Hyundai! All work together to maintain the dismal 2.9 rating you receive on this website, and more importantly, the rating you justly deserve. Won't be recommending you to friends, family and acquaintances. And I am sure all of the people I know who currently go to you for servicing will now be going to other dealerships. Personally, by far the worst and scariest experience ever. More

terrible service, poor manner I traded a 2008 Elantra with a 2014 Tucson, when picking up the new Tucson,there were some stone chips, appointment arranged for a touching up free. H I traded a 2008 Elantra with a 2014 Tucson, when picking up the new Tucson,there were some stone chips, appointment arranged for a touching up free. However on the scheduled day, the service was declined because the paint expert was on vacation, the co- ordinator Sujee had v poor manner. The wheel of the sunroof of the new Tucson was accidentally broken, the sunroof kept open, I sent it in for service, they said that it could be done by the end of the day, however I got the answer that they were placing an order for that parts from Korea, no definate available date. The co-ordinator gave me plastic sheet to cover the roof, but it could be fipped off by wind when driving, which endangering the traffic. The service manager acceped to keep my car indoore while waiting for the parts. After big struggle with the GM Nick, he promised to provide me with a loaner vehicle within 3 days. Today is the 4th, he made no reply though I gave him serveral call. More

sujee Worst experience ever Cost me 800$ for poor quality experience. I tried to contact Hyundai Canada. They didn't supported me as well. I wish I Worst experience ever Cost me 800$ for poor quality experience. I tried to contact Hyundai Canada. They didn't supported me as well. I wish I have never purchased a hyundai vehicle More

Great Service Just got a 2015 Elantra. Tried out Ontario Hyundai - cheap sales tactics and Sisley who was not bothered... Then A buddy of mine recommended Nick Kou Just got a 2015 Elantra. Tried out Ontario Hyundai - cheap sales tactics and Sisley who was not bothered... Then A buddy of mine recommended Nick Koundouros - GM at Agincourt. Very professional and friendly, Answered all my questions, very transparent on pricing. Bengy Ho, business manager made the rest of the deal a walk in the park. Walked in for a deal on 2014 and Drove away in a 2015 in two days. Recommend 100% More

Consider your self warned Took my 3 year old car in because of a problem with a backup camera. Got it back they said they didn't see a problem, but replaced rear control arm on Took my 3 year old car in because of a problem with a backup camera. Got it back they said they didn't see a problem, but replaced rear control arm on a recall. Immediately noticed a clunk coming from the rear a car. Took it back in and told them the camera was acting funny still. Got the car back they claimed they did not hear the clunk but decided to replace a strutt and they still didn't fix the camera. Magically the clunk had gone away so it was apparent they didn't want to admit any wrong doing on the first repair. This time after I started driving the car there was another new problem. The car was shaking while highway breaking. So now I had to take the car in for a third time. By this time the original problem, the backup camera, was not working 100% of the time. So I ask them again to fix it. I get a call later that day and they tell me my breaks are shot and the backup camera is damaged and it is a few months out of warranty. I found this suspicious because I had my breaks serviced at my trusted mechanic only a few months prior. The gentleman on the phone then proceeds to tell me that if I get my brakes done they will fix my camera for free. They also started accusing my regular mechanic of not doing the work on the previous break job, said that they charged me but didn't do any service. So now I'm supposed to trust the word of someone who I'm having to take my car to for a their time for the same problem over the reputation of my mechanic that I haven't had a single problem with in 15 years. So in the end out of principle I tell them not to touch my car. I go in to pick up my car and they hand me a bill for $150. Thinking maybe they did some sort if fix... Nope they charge me $150 diagnostic fee because the camera would have been a non warranty repair. To sum up, 3 trips and 150 dollars later I have more problems than I started with. My advice to you is a)don't go to this dealer they do bad work b) check your warranty before you take it anywhere. If the item is not currently covered under warranty they will charge you for the pleasure of doing nothing. More

factory woker Awesome service,had my car at another hyundai dealership three times dealer comments,NFF took to agincourt hyundai road tested car with foreman and is Awesome service,had my car at another hyundai dealership three times dealer comments,NFF took to agincourt hyundai road tested car with foreman and issue addressed same day. Good job guys More

Never again I have a 2011 Sonata 2.0T that I always used this dealer for all the scheduled maintenance. It was always good: good service, on time and performed pr I have a 2011 Sonata 2.0T that I always used this dealer for all the scheduled maintenance. It was always good: good service, on time and performed properly. Until this last time when I went to do the 3 Year scheduled maintenance... I scheduled it 1 week in advance. Arrived 10 minutes before scheduled time, the service advisor prepared all the paperwork, took note of my complaints and asked me if I wanted a shuttle, since the service would take 2.5 hours to be completed. I said yes and he asked me to wait in the customer's area a few minutes to have the shuttle. 15min, 30min, 45 min, 1 hour and nothing... I then decided to ask the service advisor that attended me about the shuttle and he asked me to wait just more 10 min. I said ok, and waited: 10min, 20min, 30min... I decided then to go back and see what was going on. It was at this time that I noticed that my car was just parked outside! I asked the service advisor, "Is my car ready?". He said, "No, it did not get into the workshop yet"... I then noticed my car keys was behind 2 other ones on the line of cars to go into the workshop over the counter... I then decided to ask, "What happened...? Why is not in the workshop yet?". And got an answer back, "The workshop is full... Waiting to have an empty spot...". I saw inside the workshop through a window in the customer area and there were only 4 cars there, most booths were empty... "Any news on the shuttle...?". "No, not yet...". One hour and a half after arriving, the car was not under work yet, there was no preview when it would be and shuttle was also lost... In other words, I would stay there the rest of the day and still had a chance to not have my car serviced... And all this started at 10am! Realizing all that, I did the only thing I could do: cancelled the service ($350) and left the dealership with the intention to never come back again... Checking on internet, I found out I am not the only one that had this experience on this dealer... Seems service went straight to the bottom within the last 6 months... That's a pity, because this was the closest dealer to me... I also found on internet lots of good reviews from Hyundai Richmond Hill. It is a bit far away from me, but it was the best service I have ever had so far. Check my review there where I describe my experience... More