Advantage Ford

Booked a test drive and turned up at appointed time. Carson was disorganized. Wasted my time. Went off to 'check the lot' then advised all Escapes have been sold so all he could do was show me the in Carson was disorganized. Wasted my time. Went off to 'check the lot' then advised all Escapes have been sold so all he could do was show me the interior of a sold vehicle. I left. More

Great experience! We had already been to two other dealerships in our quest for a new vehicle. So glad we took the time to visit Advantage Ford. From the get go, our sales rep, Dan, was amazing. They dealerships in our quest for a new vehicle. So glad we took the time to visit Advantage Ford. From the get go, our sales rep, Dan, was amazing. They are not at all pushy yet extremely knowledgeable and helpful. We knew what we wanted and Dan helped us get it. When Dan introduced us to Theresa in finance, we knew we’d made the write choice. She was so great to work with. Overall, this will be my go to recommendation for anyone looking for a car. We can’t wait to pick up our new Ford Edge Sport! More

I recently purchased a Ford Expedition from Advantage Ford. Anyone who is in the market for one of these knows how hard they can be to come by. Ryan went on the hunt for one and found us the perfect vehi Ford. Anyone who is in the market for one of these knows how hard they can be to come by. Ryan went on the hunt for one and found us the perfect vehicle. It had everything we were looking for and it came in under our original budget! Once we decided to go ahead with the vehicle I sat down with Theresa to deal with the financials. She laid out a few options for us and was very clear with everything that was available to us. I truly felt like she had our family's best interests in mind. We chose a plan and everything was taken care of quickly and professionally. I wouldn't hesitate to buy another vehicle from this team and I will be referring anyone I can to go down to Advantage to speak with them! Top notch service from all aspects start to finish! More

not happy. brought my car back after lease ended, refinanced and requested the extended warranty. car needed to be inspected first and it failed inspection. they wanted 3000 to repair. instead I d refinanced and requested the extended warranty. car needed to be inspected first and it failed inspection. they wanted 3000 to repair. instead I declined warranty. finance advised to refund the 3500 that had been put to loan. forward 7 months....still no refund and when I called dealership, I was advised that I still had the warranty and I could come in to repair any issues. booked service appointment, only to be told that there was no warranty and that there were now significant drive train issues. I now had negative equity in my vehicle for trade. general manager noted that a payment towards the 3500 had been made in December 2020 despite it being cancelled in June. but they only paid 2100 instead of the full 3500. would not provide a good trade towards new vehicle. how does a 4 year old car have a rear differential problem, axle seal leak, tire rod weakness? I see now that there are so many problems with the ford escape...poor workmanship...and poor customer service from this dealership. won't be back More

I found the sales staff to be VERY accommodating our vehicle needs. My father was almost in tears thanking Nick the manager for his professionalism and the service he has received for many years. They vehicle needs. My father was almost in tears thanking Nick the manager for his professionalism and the service he has received for many years. They knew that my dad was a long time customer and made us feel important from the very beginning. Happy with our purchase. More

wouldn't buy another vehicle from them, bin dealing with them for over 15 years and after the fiasco from my recent purchases in aug what a joke and my extended warranty after three months is still not reim them for over 15 years and after the fiasco from my recent purchases in aug what a joke and my extended warranty after three months is still not reimbursed to ford credit. salesman cared more about the sale then the client, finance dept cared more about racking up her bones then lies to your face al all rating is -3 what does that tell you More

If you take you vehicle in for service (other than a oil change) it will be hit or miss if the repair occurs. Just got home with a 2019 F350 with 13K on it, I had 4 items to repair, 2 of them were done corr change) it will be hit or miss if the repair occurs. Just got home with a 2019 F350 with 13K on it, I had 4 items to repair, 2 of them were done correctly. I now have to make an appointment at another dealership to have them re fixed. Good thing its under warranty. More

Awful, lies and incompitent. Lied about condition of truck, 2018 f350 46000kms beat on every panel and dented also, broken mirror. They asked what i expected for a used vehicle? Brutal, was reassures wa truck, 2018 f350 46000kms beat on every panel and dented also, broken mirror. They asked what i expected for a used vehicle? Brutal, was reassures was in great shape before I drove 1000kms. Only thing worse that the shape of the truck was their customer service... More