Addison on Eglinton Chevrolet Buick GMC

Family had bought and serviced approximately 6 cars here. Until this past year. Latest purchase was brought here for all regular maintenance and when an exhaust problem was detected by me, I brought it in Until this past year. Latest purchase was brought here for all regular maintenance and when an exhaust problem was detected by me, I brought it in twice to be fixed while still under warranty. Needless to say, the service department could not find the issue until magically just after the warranty expired and then offered me a “loyalty” discount to bring the cost down to about $3000 to replace it. Old service manager would even offer to keep a car overnight if he couldn’t determine a problem immediately. This clown…..5 minute check both times and then after warranty gives me the “doctor I have a pain” but can’t find it excuse. Difference is the doctor doesn’t just send you on your way and shrug his shoulders. Then they tried selling me a new car. Never again. More

The team at Addison was great. After being very hesitant to trade in my 2016 Impala, iam now glad I did as they worked very hard to find me exactly what I wanted...I’m now the proud owner of a 2021 Chevy Co to trade in my 2016 Impala, iam now glad I did as they worked very hard to find me exactly what I wanted...I’m now the proud owner of a 2021 Chevy Colorado, thanks to Ray, Terri & Gwen. More

Susan, you are amazing! You got me in and out of there in a flash when I needed help quickly! And the best part of all, it didn’t cost me a cent! You turned what I thought was going to be a bad day, into a g a flash when I needed help quickly! And the best part of all, it didn’t cost me a cent! You turned what I thought was going to be a bad day, into a great day! More

The service department is awesome, doesn’t matter who you deal with all very professional, friendly and helpful. Reason this is my 4th vehicle purchased at this dealership, they are absolutely awesome! deal with all very professional, friendly and helpful. Reason this is my 4th vehicle purchased at this dealership, they are absolutely awesome! More

Service was done to fit my schedule. Managed quickly and properly. My service adviser is a gem. I have been well treated for many years. Thanks Susan. properly. My service adviser is a gem. I have been well treated for many years. Thanks Susan. More

We are so happy with the service Seanan from the dealership gave us. He provided the best costumer service we have ever had. Will definitely be going back when needing another vehicle. dealership gave us. He provided the best costumer service we have ever had. Will definitely be going back when needing another vehicle. More

Excellent experience especially with Joe Pinch. It was a pleasure given the unusual circumstances to be looked after without any issues due to Covid 19 pleasure given the unusual circumstances to be looked after without any issues due to Covid 19 More

Excellent service and special for Eduart! Excellent service excellent service excellent service excellent service excellent service Excellent service excellent service excellent service. Who do the va service excellent service excellent service excellent service excellent service Excellent service excellent service excellent service. Who do the vacuum i wish to do little bit better More

I have dealt with Addison around 20 yrs., and they, and Susan Shier has gone the extra mile for us. Excellent great job. She's the best. Susan Shier has gone the extra mile for us. Excellent great job. She's the best. More

Great experience . Went in for oil change was in and out faster that I was expecting but always good service. People are very helpful. Always liked working this service department. faster that I was expecting but always good service. People are very helpful. Always liked working this service department. More