Addison on Eglinton Chevrolet Buick GMC

People are nice (being in customer service they have to be)but the service and quality of service received is absolutely horrible. We will never bring our vehicles to be serviced there again. We brought ou be)but the service and quality of service received is absolutely horrible. We will never bring our vehicles to be serviced there again. We brought our traverse there 3 times in the past 2 years spending more than 3k on an air conditioning issue. Please keep in mind that because of the pandemic we barely used the vehicle….and only used the air conditioning for approximately 6 months in the past 2 years. The vehicle was first “repaired “ on July 2019, again 8 days later….and now in June 2021. Each time they (service department) found something else wrong….where we as the customers need to pay AGAIN. Get it right the FIRST TIME. I have no problem paying…..but where I have a problem is you guys don’t stand behind your work. We will never buy or service our vehicles from your location. And we are letting all family and friends know about how disappointed we are in your level or lack of service received. I hope you understand just how disappointed we are. Maybe someone needs to review the work being done in your service department to ensure your loyal customers are receiving the best quality of work possible. I now feel that the mom and pop shops are the way to go as I’m sure they will appreciate our business……and stand behind their work. Again people are nice (because they have to be) but the quality of service will determine a satisfied customer. More

Seanan was fantastic. Easy to work with and always available, worked hard for my business - gave me all the options based on my budget - which assisted greatly in my buying from the dealership available, worked hard for my business - gave me all the options based on my budget - which assisted greatly in my buying from the dealership More

First time experience buying there. Great sales staff. ( Seanan Powers) also great management staff as well. Vehicle pick up in 3 days so will update my review then. Seanan Powers) also great management staff as well. Vehicle pick up in 3 days so will update my review then. More

Amazing people, amazing service! Been going there for 3 years. Wouldn’t trust my car with anyone else but that dealership. Always a great experience years. Wouldn’t trust my car with anyone else but that dealership. Always a great experience More

The people are so friendly and competent. Very good to negotiate with them. I'm so happy 😊 with the deal that I made. Thank you all of you guys negotiate with them. I'm so happy 😊 with the deal that I made. Thank you all of you guys More

It was not bad experience as it was first visit i want to see their dealing after service usually dealership show curtious at the time of sake but later they are terrible. see their dealing after service usually dealership show curtious at the time of sake but later they are terrible. More

Susan in service is as good as it gets.(not as happy Susan in service is as good as it gets. (not as happy with my Truck issue as i am with her!!) Low KM on a Denali and another AC issue,,,twice now. Susan in service is as good as it gets. (not as happy with my Truck issue as i am with her!!) Low KM on a Denali and another AC issue,,,twice now. More

The entire experience was excellent. The service and support team at Addison treat me and my vehicle like I’m their most important customer. Tara S was super to deal with, and very professional. We wil support team at Addison treat me and my vehicle like I’m their most important customer. Tara S was super to deal with, and very professional. We will buy our next SUV from Addison because of the service experience we receive there. Would highly recommend!! More

Excellent service and recommend to all my friends and family, will always call Addison for my first choice for GM products weather it’s a truck or suv family, will always call Addison for my first choice for GM products weather it’s a truck or suv More

Seanen Power worked quickly and efficiently to find me the vehicle I wanted. Great experience working with with the sales staff. Financing was done ASAP. Overall great experience. the vehicle I wanted. Great experience working with with the sales staff. Financing was done ASAP. Overall great experience. More