Acura of Barrie
Barrie, ON
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71 Reviews of Acura of Barrie
I bought my first Acura (a TLX) in 2022. Kevin Campbell was my salesperson, and he was great! He continues to check-in with me, asking how the car is, asking if all is ok and whether or not Kevin Campbell was my salesperson, and he was great! He continues to check-in with me, asking how the car is, asking if all is ok and whether or not I'm still happy with it. It isn't a sales call or pitch, he's just a good salesperson who wants to ensure all is well and the car is still meeting my expectations. I've also had really good experiences with the service staff at Acura of Barrie, they're all great. I do also want to share just how incredible my Acura TLX is.... During the most recent US Thanksgiving/Black Friday holiday weekend, we were visiting Erie, PA, when they had record lake-effect snowfall in one day alone (almost 2ft) AND the snow just kept coming! My TLX AWD (and with snow tires), was literally like a tank! It easily sailed through feet (NOT cm's) of snow like it was nothing. We decided to leave on the Sat and head home, because the forecast was calling for it to continue snowing for several days. The car was absolutley solid through the drive of relentless lake-effect snowfall, and a completely snow covered hwy. I've had many different brands of vehicles over the past 40yrs, and never really favoured one over another, but I can say that I'm now a fan of the Acura brand; it has proven to deliver safe and reliable transportation. I would highly recommend this dealership and their staff! More
Have been buying ACURA'S ONLY SINCE 1982. BARRIE MY FAVOURITE SERVICE CENTRE. FROM START TO FINISH THEY RATE 10 ON A SCALE OF 1-5..... NEVER ANY SURPRISES AND ALWAYS DOING EVERYTHING TO MA BARRIE MY FAVOURITE SERVICE CENTRE. FROM START TO FINISH THEY RATE 10 ON A SCALE OF 1-5..... NEVER ANY SURPRISES AND ALWAYS DOING EVERYTHING TO MAKE THE EXPERIENCE A PLESANT ONE..... BEST WAY TO FIND OUT IS TO TRY IT YOURSELF..... More
What a wonderful place to deal with, from the reception, sales personnel and the service department. If you have not experienced this dealership please check it out, you will not be disappointed. I have p sales personnel and the service department. If you have not experienced this dealership please check it out, you will not be disappointed. I have purchased several vehicles from this dealership and have never been disappointed. They are courteous, friendly and very professional. Check them out, you wont be disappointed! More
Exceptional customer service in service department led by Nathan Guaglio. Not often does an employee or company are willing to go that extra mile. Congrat. on a job well done! Nathan Guaglio. Not often does an employee or company are willing to go that extra mile. Congrat. on a job well done! More
Great service ! After the rough roads in the Maritimes I was concerned some damage was done. I much appreciate the detailed review of what was done (before and a After the rough roads in the Maritimes I was concerned some damage was done. I much appreciate the detailed review of what was done (before and after measurements) for my wheel alignment. More
After having a Tire Blowout on a rear tire on my RDX due to a road conditions I requested the tow truck driver to take it to Barrie. Acura . When this was done the Customer Service Rep . Catherine in due to a road conditions I requested the tow truck driver to take it to Barrie. Acura . When this was done the Customer Service Rep . Catherine informed me that they had a busy schedule however they would do their best . In about two & half hours the job was completed and ready to go I cannot say enough about their service dept . and staff . Well. done Acura off. barrie More
Had a worrisome noise when applying the brakes on our MDX. We have all our service work done at Acura of Barrie and no surprise, they didn’t disappoint this time. Found the problem, fixed the problem, re MDX. We have all our service work done at Acura of Barrie and no surprise, they didn’t disappoint this time. Found the problem, fixed the problem, recognized our 15 plus years as clients and we’re back on the road. Can’t thank Nate, Adam and the service team enough! You guys rock!!! More
I took my vehicle in for regular service. Making the appointment was easy and was able to get the day and time that best worked for me. The Service person was very friendly and professional. Making the appointment was easy and was able to get the day and time that best worked for me. The Service person was very friendly and professional. He walked me through the service to be performed, the cost and the time it would take. They offered to drive me to a location of my choosing or wait in their location which was very clean and comfortable with lots of different drinks available. The service was performed in the time they told me it would be and my car came out nice and clean with the end of service car wash. I live an hour away but it's worth the drive. More