Action Honda

Excellent Customer Services We have been dealing with Action Honda since we came to Canada 22 years ago and got our very first Honda CRV there. Edwin has been provided his exper We have been dealing with Action Honda since we came to Canada 22 years ago and got our very first Honda CRV there. Edwin has been provided his expertise knowledge since then and always be there to assist us to resolve our automotive questions. With our new car purchase 2 weeks ago, he analyzed and compared different options and recommended the best to us. He is professional and patient to explain the new car features to us and answered all our concerns. Edwin, thanks for your excellent services 😊 More

Honda CRV 2019 LX AWD Very nice dealership. Recommeded for people who wants nice deals on honda cars. Very nice employees adn provided nice information regarding Honda CRV. Very nice dealership. Recommeded for people who wants nice deals on honda cars. Very nice employees adn provided nice information regarding Honda CRV. This dealership is best in Scarborough please go there if you want to buy car. TUSHAR PATEL More

APPRECIATION of EXCELLENT SERVICE We have been dealing with Action Honda for the past 10 years and we are very satisfied with the way the way they have accommodated us. With our new We have been dealing with Action Honda for the past 10 years and we are very satisfied with the way the way they have accommodated us. With our new recent purchase, your sales consultant Raymond Luk has once again assisted us with so much professionalism. He is very efficient and knowledgeable in what he is doing. He was patient and extremely helpful in answering ALL our questions and concerns. We will highly recommend him to our family and friends. Thank you ACTION HONDA! More

Recall service On Monday July 29, my 2011 Honda CRV was brought in for two recalls: 1) airbags inflator and 2) rear frame corrosion. When I picked up my CRV in the a On Monday July 29, my 2011 Honda CRV was brought in for two recalls: 1) airbags inflator and 2) rear frame corrosion. When I picked up my CRV in the afternoon, I noticed that both SRS airbags light were not functioning properly. The one on the dashboard stayed on all the time, and the one on the passenger side is off all the time even when no one is sitting on the seat. I immediately drove back to the dealership and spoke with the service advisor. The service advisor told me that my car was brought in with the SRS light on and changing the airbag inflator would not have affected the SRS light and show me the Honda recall letter quoted “if your SRS light is on, it is not a result of the inflator recall issuse ." I'm definitely sure the SRS lights in my CRV was not on when I drop off my car for recall. The service advisor at Action Honda don't want to check why the SRS lights are on after the recall unless I pay for $120 for a diagnostic test. When I drove back home I find some stuff was left on the passenger side floor (photo taken for my records) not sure is from the airbags compartment or not so I decided to open the airbags compartment to find out. When I took out the air vents at the passenger side, in order to open the airbags compartment, I immediately saw there was a yellow plug that was unplugged, immediately I thought this was related to the airbags so I plugged in and started up the car. When my car started up, the SRS lights were working back to normal, (photos taken for my records). The recall service I received from Action Honda is extremely unacceptable. Not only did they not follow up on the related problem after preforming the service and not checking their work before handling the car to the customer but also arguing with me that the SRS lights was on when I brought the car in for the recall. I will not come back to this dealership and definately will not recommend anyone. More

Service reps extremely rude and ignorant I visited the service dept to have my key fobs looked at and instead of one of the Male service reps (older brown man) asking me if I needed help I ha I visited the service dept to have my key fobs looked at and instead of one of the Male service reps (older brown man) asking me if I needed help I had to approach him. I told him the issue I was having and he rudely told me to change the batteries, he did not offer to change them or even listen to the rest of my issue. I took my fob and left, I will never be returning to that location to have anything repaired or looked at on my vehicle. HORRIBLE CUSTOMER SERVICE!!! More

The ONLY place I buy my cars Edwin Luk and his team give 5 star service, they listen to your needs and work VERY hard to get you the best possible pricing. I only get my cars here Edwin Luk and his team give 5 star service, they listen to your needs and work VERY hard to get you the best possible pricing. I only get my cars here. I love ACTION Honda!!! More

Rate Action Honda Highly I have seen that this dealership has mixed reviews and customer experiences. I purchased 2018 Honda CR-V Touring model in April 2018 ( previous car H I have seen that this dealership has mixed reviews and customer experiences. I purchased 2018 Honda CR-V Touring model in April 2018 ( previous car Honda Accord ). I am happy to report that car sales person Joseph Zhang was simply the most professional, honest sales person we met. Yes, there were negotiations on the price of the car, including extended warranty, some additional accessories as well - all season mats, Visor and Cargo Net. But our reasonable offer was accepted without much hassle and let me tell you, Action Honda beat two dealership that I got the price from, by more than $1000. Please do your own research and find out. At the end of it all, that is after the final agreement on price, I thought that I deserve a Free Oil Change, they accommodated as a good will gesture. Right in the beginning, I had told Joseph two things- no back and forth with manager multiple times or else we get out and secondly, no Hassel with marketing folks for after sale services. They complied on both these request which at times leaves a customer frustrated.Best of luck with your search and purchase More

Serviced all my vehicles since 1998 I have dealt almost exclusively with Action Honda since 1998. They have always treated me fairly, done excellent work. I have purchase my last 3 vehic I have dealt almost exclusively with Action Honda since 1998. They have always treated me fairly, done excellent work. I have purchase my last 3 vehicles from this dealership, and will continue to use them for virtually all my automotive needs. More

The technician scratched my car serviced from Action Honda I serviced my car (2015 Honda Accord) from Action Honda which was leased from this dealership. The service person asked to do this and that and I did I serviced my car (2015 Honda Accord) from Action Honda which was leased from this dealership. The service person asked to do this and that and I did all. Eventually I paid 361 CAD in total. To my surprise I found my car scratched in two places (driver's door and passenger's door from the left). When I informed them about the scratches, the service person (an old man) lied outright that the scratches were not from them. When I asked him whether he had ever seen car, he stopped. Then I left my car in the dealership for the night. The next morning one person called me to pick up my car with a very rude voice. I guessed this was the technician. Then I went and found my car sanded only with the scratches there intact. I did come back home with the scratches in my car knowing that those people were not going to fix it. Here, I am now with scratches in my car from my Honda Dealership after paying 361 CAD. More

Worse Service- Never go back I would never recommend this location service. lack of knowledge on the service desk employee. Totally disappointed in the service, the price was w I would never recommend this location service. lack of knowledge on the service desk employee. Totally disappointed in the service, the price was way too high as well as. More