Achilles Mazda
Milton, ON
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63 Reviews of Achilles Mazda
Integrity and Honesty Excellent experience in buying a new 2016 Mazda6 GT from Achilles. To start, their quote for the car was detailed, honest and with NOTHING hidden. Gre Excellent experience in buying a new 2016 Mazda6 GT from Achilles. To start, their quote for the car was detailed, honest and with NOTHING hidden. Great staff,knowledgeable, friendly. In fact, we handled the whole transaction mostly through e-mail and I met with them probably 2 days before picking my car. As if this wasn't enough we needed a second hand car for my wife, so they found us an amazing trade-in car that is great. I would highly recommend Achilles Mazda - what a way to do business! More
Great folks at Achilles From the moment I walked in, Lori was very friendly and respectful, making you comfortable in asking any questions you may have. She was honest in lay From the moment I walked in, Lori was very friendly and respectful, making you comfortable in asking any questions you may have. She was honest in laying out how the final amount was arrived at before committing. She was especially instrumental in making all the paperwork easy, getting you comfortable with the new vehicle and helped get it home. Thumbs up also for Tracy for sorting out all the nuances of financing, insurance, registration etc. Overall a very pleasant experience! More
100 % satisfaction I give my purchase experience from Lisa the car Lady a 10 out of 10 Extremely knowledgeable and answered all if my questions and concerns with 100 % I give my purchase experience from Lisa the car Lady a 10 out of 10 Extremely knowledgeable and answered all if my questions and concerns with 100 % accuracy. If she was not 100% certain she would find out the answer to my question from the appropriate person at the dealership and respond in a very timely manner. !00 % satisfied and would recommend Lisa with confidence. Excellent car purchase experience More
Would recommend I did not purchase my 2014 Mazda 3 from Achilles, even though I had a very good experience with one of the salespeople there (I forget his name) when I did not purchase my 2014 Mazda 3 from Achilles, even though I had a very good experience with one of the salespeople there (I forget his name) when I was shopping for a new car. I lived in Toronto at the time and decided to purchase from a dealer near my workplace. Have been back to Achilles for service (regular maintenance) since moving to Milton and the staff is exceptionally nice and helpful. My only complaint would be the price for service (e.g. oil change), but that is typical of going to a dealership versus, say, Canadian Tire. Apart from that, I would definitely recommend Achilles Mazda for both sales and service. More
Can't say enough! Easy, honest, simple. Met with Lisa at Achilles and could not be happier with the service and support she gave us. From before we stepped in she was providing thorough info Met with Lisa at Achilles and could not be happier with the service and support she gave us. From before we stepped in she was providing thorough information to us so that we were as educated as possible. The second we stepped into the dealership she took us under her wing and walked us through everything and then setup the car for a test drive. Everything was a piece of cake with her and honestly have never had a much more amazing car dealership experience. I would not hesitate to go back to Lisa for anything, and her email responses are unbelievable. I know you're all wondering, so how's the pricing. Let's put it this way, Achilles Mazda gets straight to the point. I couldn't even haggle with them anymore because I came in knowing what I wanted, and they essentially were right there if not slightly better before I had to even put up a stink. If you're looking for a Mazda, this is the place to go, especially if you live in the cities just around Milton, it's worth the extra 10-15 minute drive. More
The best!!! This dealership is fully engaged. The entire staff made it easy, were inviting, and made the experience unlike any other buying experience I have had This dealership is fully engaged. The entire staff made it easy, were inviting, and made the experience unlike any other buying experience I have had before. I have never felt so comfortable in a car dealership. More
High Integrity At the time of sale, salesperson promised an accessory that was not available on delivery. I had completely forgotten about this item, and when I bro At the time of sale, salesperson promised an accessory that was not available on delivery. I had completely forgotten about this item, and when I brought the car in for my first service, they installed it without any prompting or reminder. That is very high integrity in my book. First service was booked online, in and out with winter tire swap...everything was completed efficiently. Service department carries through on the high level of service provided by the rest of the staff. Glad I got my car from Achilles. More
Always above & beyond I have bought 4 vehicles from Achilles Mazda and looking forward to the delivery of my 5th in a few weeks! Dealing with Achilles has always been a pl I have bought 4 vehicles from Achilles Mazda and looking forward to the delivery of my 5th in a few weeks! Dealing with Achilles has always been a pleasure! Never feel pressured and always get the best deal (I stopped going to other dealers to compare after my 3rd car -waste of time cause Achilles always beats their quotes!) More
Good car, bad sales experience I recently went on the hunt for a used Mazda and decided to visit several dealerships for test drives and price comparisons. I visited 3 Mazda dealer I recently went on the hunt for a used Mazda and decided to visit several dealerships for test drives and price comparisons. I visited 3 Mazda dealerships and one Toyota dealership, including Achilles Mazda. All of the dealerships had my chosen make and model with comparable mileage and condition, and it was fun to chat with each sales representative during my visit. While I had a great first impression of the car, I can't say the same for the sales representative. I hope this person is one bad apple amongst the group, but I was a little put off by the unannounced add-on's stuck in my pricing breakdown. When I questioned my rep about one surprise $458 fee, it was implied I would be foolish to refuse it. Also, $37 for Carproof reporting? Every other dealership showed me a Carfax report for free. When I got home and did some light reading, I discovered that my sales person had broken OMVIC registered dealer rules (reference: A car-buying guide for Ontarians. Oct 10, 2014, Toronto Star) when they tried to sneak these two charges onto my quote WITHOUT ANY DISCUSSION WHATSOEVER. I will purchase an add-on if I see it's value. I was never given the chance to consent to or decline said add-ons until I brought them up myself. I hope management reads this and does some continuing education with their staff. Or firing. More
Excellent Service, Great People My husband and I bought a brand new Mazda 6. Achilles was easy to deal with and gave us periodic updates on the shipment of the vehicle. Lisa took My husband and I bought a brand new Mazda 6. Achilles was easy to deal with and gave us periodic updates on the shipment of the vehicle. Lisa took the time to explain the functions of car at the time of delivery. It was definitely a pleasant experience, especially, compared to the purchase of our previous ride when we got caught in the regular dealership games. I have to agree with Achilles in saying that the positive feedback they receive have been genuinely earned. More