Acadia Toyota

Your best not going here I tried to buy a car here made a formal offer sent pictures of my trade and was just plain ghosted.me. Salesmen I dealt with had no sales personality at all, act like they do not t w formal offer sent pictures of my trade and was just plain ghosted.me. Salesmen I dealt with had no sales personality at all, act like they do not t want to sell and I am 68 yrs old had a great CRV trade and the money to buy, I was ready to buy immediately . The online chat was no help at all, just,said they would forward my info to sales team and would not provide me with the sales managers email. Just try somewhere where they actually wan to earn your business More

My daughter was in today with an active warranty on her tires , warranty is active until July 23 2026 , she went in told service technician that her tire was bubbled out on her sidewall, I had told her it tires , warranty is active until July 23 2026 , she went in told service technician that her tire was bubbled out on her sidewall, I had told her it was a broken belt problem ,,and that is what I wanted her to convey to the dealership that sold her the car with the warranty for a yr which is not run out yet , but will be in the next two weeks how convenient , tires are included in the warranty it is one tire with the broken belt they told her that it was air pressure issue, and was not under warranty, but they decided to charge her for a new tire, and for a diagnostic report telling her the tire was no good , tire levy as well plus the tax , came to just under 500$ , this is ridiculous and I am not only going to be putting a review here , If this issue is not dealt with by tomorrow,!!! More

I was told my brake pads were at 2 mm, needing immediate replacement. I agreed based on that. Yet the invoice clearly states the pads were 4 mm. That’s misrepresentation, it changed my decision to authorize replacement. I agreed based on that. Yet the invoice clearly states the pads were 4 mm. That’s misrepresentation, it changed my decision to authorize the work. I was offered just a partial refund <25% that doesn’t rectify the misleading info. Customers should expect honesty and proper justification before approving major services. Lying to customers so they authorize work is a HUGE problem and is a warning and indicates there are deeper integrity issues overall. More

Service was not good. Always had good service in the past while car was under warranty with the free maintenance package, once the free service was done it cost 139.99 plu Always had good service in the past while car was under warranty with the free maintenance package, once the free service was done it cost 139.99 plus tax for an oil change on a corolla. They said it needs brakes at 50 thousand km, needs air filters that are way overpriced, time to trade for something new that is not Toyota, at the very least it will be the last time I ever walk into that building More

Worst sales experience I’ve had purchasing anything. Less than helpful, dishonest to try to make money on extras. Would contradict information. Treated like other customers were more important and didn’ Less than helpful, dishonest to try to make money on extras. Would contradict information. Treated like other customers were more important and didn’t take time to help. Very uncomfortable conversation both on the phone and in person with sale rep. Drove to Amherst Toyota and purchased my new car there instead.. they were Amazing! More

Please stay away from this dealership. I have owned Toyotas for the last 15 years, this is the worst dealer I have ever delt with. Nothing but lies. Even when your contract states information they say Toyotas for the last 15 years, this is the worst dealer I have ever delt with. Nothing but lies. Even when your contract states information they say it is wrong. Please stay away from this dealer, I should have listen to the online comments before I purchased my truck. More

My experience purchasing a vehicle at Acadie Toyota Moncton has been extremely satisfying after all those years! Ask for Serge Allain, he is the best salesman in the business! He is amazing and make Moncton has been extremely satisfying after all those years! Ask for Serge Allain, he is the best salesman in the business! He is amazing and makes the process really smooth. He was responsive, extremely knowledgeable goes above and beyond for his customers, and tries to help as much as possible. On our last purchase just a week ago, I was in and out in 2 hours, paper ready the next day to sign and we were out of there in no time with a remarkable vehicle, great deal, and outstanding customer service! Since 2013-Present: Acadia Toyota Moncton has given us outstanding customer service (especially Serge A. Eric B, Melanie C, Murielle P, and Jason W.), those folks could not have been more seamless during our last four transactions and they always made the process very pleasant, I actually feel at home every time I step in this building. For the past 8 years-ish, this has been our fourth vehicle, Acadie Toyota Moncton has been the easiest dealership I have dealt with. I highly recommend this dealership - those folks are going above and beyond in every aspect! Regards G. Basque More

Bought a used car from them. The sales guys was great but the after sales was not good. i was told the car came with 2 keys and on the day of purchase did not get my second. They told they would get me a se the after sales was not good. i was told the car came with 2 keys and on the day of purchase did not get my second. They told they would get me a second key after 6 months of waiting they told me they are not getting me a key. Now i have to spend over $350 of my own money for a second key. I will never buy a other car from that dealer ship and will never recommend them to my friend and family. More

Used Toyota 26k later.. Bought a used Toyota with extended warranty. Less than 2 yrs and 26k I've replaced the battery, struts, shocks, brake pads, rotors and part of a contr Bought a used Toyota with extended warranty. Less than 2 yrs and 26k I've replaced the battery, struts, shocks, brake pads, rotors and part of a control arm (which should be covered under extended warranty but since it's not the actual control arm...just the piece that keeps it together it's not covered...gotta love fine print!) Appreciating wear and tear, I should have gotten at least a year in without repairs for the price I paid. Don't put any stock in "Certified Pre Owned"...I will not be buying new or used from this dealership again. More

Way over charged, I was too trusting, Never again. They charged me 1399.00 admin fee which I did not notice as I was in a hurry but did realize it a few days later when I called back they said it was t They charged me 1399.00 admin fee which I did not notice as I was in a hurry but did realize it a few days later when I called back they said it was the lender scotia dealer advantage that put this extra charge on. So I called them they said no that the dealer is the one that charges that amount not them. I called Acadia Toyota back they said that the finance Guy put that extra charge on because he got me a lower rate than 34% now its only 13.99% easy to hide 1399.00 looks a lot like 13.99 oops I made the mistake off trusting a bunch of people who have just over charged me by 1100.00 dollars as I ran into a fellow today who showed me his bill of sale and he was only charged 299.00 for the same year of vehicle anyone else out there that has been over charged lets pass it on would not want anyone to make the same mistake I have in the future. More