417 Nissan
Ottawa, ON
Filter Reviews by Keyword
By Type
592 Reviews of 417 Nissan
amazing!!! right from the first email Ralph was amazing! great personality and easy to work with. Ralph and Nasri worked together to get us to the payments we wa right from the first email Ralph was amazing! great personality and easy to work with. Ralph and Nasri worked together to get us to the payments we wanted to be at. Dany who started the finance application and josee who finished it were also very friendly and great to work with...any concerns we had were delt with asap by Ralph. i would recommend this dealership to anyone! More
Completely Satisfied I'm completely satisfied with the level of service provided by Juliano. I would definitely recommend him to those considering purchasing or leasing I'm completely satisfied with the level of service provided by Juliano. I would definitely recommend him to those considering purchasing or leasing a Nissan in the Ottawa area. Nasri and Josee were also both very helpful. All three were professional. More
Brian Sacco is an absoulte assest to this car dealership. Upon entering this car dealership, Bran Sacco was courteous, professional, very helpful and knowledgeable. The negotiating stage was very very frustr Upon entering this car dealership, Bran Sacco was courteous, professional, very helpful and knowledgeable. The negotiating stage was very very frustrating. Jimmy Mahdere was very friendly at the initial meeting, wanting to sell a vehicle. He was friendly the second time that I came in with my wife, however, during the negotiation stage, he never came out to see us. We felt that his numbers did not match with ours, we felt very bad for Brian Sacco because he was the middle man and we understood this. We purchased the vehicle on a Thursday, and we picked it up on next Saturday. We saw Jimmy three times that Saturday and he looked at us and walked right past us like we never existed. We found this unprofessional, disheartening, and extremely disappointing, given that we just spent close to 40k in your dealership, and he didn't even acknowledge us with a simple smile, hello, or a congratulatory hand shake. We never met anyone from the Service Department, and in fact, don't even know where it is in your dealership. Dany in Finance was very good to deal with. The only person who shook our hands, said thank you and congratulated us was Brian Sacco. The treatment we received was far less superior than that of the service we receive at our Volkswagon Dealership. We would purchase a vehicle from Brian Sacco if the need arises again in the furture, however we will hesitate doing this in your dealership. Overall Customer Service could be improved tremendously. More
Great experience again and again! 417 Nissan Infiniti is by far the BEST dealership I have ever dealt with, ever. I purchased the Infiniti Q50S and it’s outstanding. But what made it b 417 Nissan Infiniti is by far the BEST dealership I have ever dealt with, ever. I purchased the Infiniti Q50S and it’s outstanding. But what made it better for me was my experience with everyone I dealt with! Everyone is friendly, VERY helpful and knowledgeable. It’s clear to me that their drive is helping customers have a great experience. They go above and beyond every time! I have zero reservations at recommending 417 Nissan Infiniti and I do often! This kind of service is vary rare now a days. THANK YOU More
Closing our previous leases and finding and new leased car. Dealer was proactive and helpful in closing and buying out our two previous leases. Dealer was also flexible in finding a way for us to afford our ne Dealer was proactive and helpful in closing and buying out our two previous leases. Dealer was also flexible in finding a way for us to afford our new lease vehicle of choice -- a 2019 Nissan Roque SUV. More
To the Awesome 417 Team First, I would like to thank the 417 Infinitinissan team! They know how to treat a customer right and will go above and beyond to ensure he or she wil First, I would like to thank the 417 Infinitinissan team! They know how to treat a customer right and will go above and beyond to ensure he or she will drive away with the vehicle they want and not settle for second best! My experience with this dealership has been nothing but positive from day 1! I walked in to make an appointment with my existing Rogue that I had leased from a different dealer whom has little regard for customer satisfaction! I had many issues with the vehicle itself and the last straw was a failing transmission! After talking with Andrew and his management, I was convinced to give Nissan another try! Well !!! I am so happy I did! We love our new Rogue! It is made better than my first and much more enjoyable ride! Also, the Service Department is one to mention as well! The Old Rogue has transmission issues before the deal for new one! It was a Friday evening (late) and I had text through their website to make an appointment for the next day! Elliot replied, understood my predicament, set up the appointment for Saturday morning. Everything was ready when I had arrived, even a loaner! I was so impressed! And wasn’t even a client at this point! Also thanks to Cody and Mark! So, in closing, I highly recommend this dealership to one and all! Thankyou 417 More
Great sales team Went to look at used rogues and came out with a 2019 qashqai. Excellent sales team and great customer service. Andrew answered all our questions and g Went to look at used rogues and came out with a 2019 qashqai. Excellent sales team and great customer service. Andrew answered all our questions and got us a price that fit into our budget! More
Great Team & Very professional! 5 STARS My mom was looking to purchase Nissan vehicle. I made my research on line to see which dealerships stood out & read reviews on Overall Staff. I was a My mom was looking to purchase Nissan vehicle. I made my research on line to see which dealerships stood out & read reviews on Overall Staff. I was also referred by Facebook clients to visit 417 Nissan, on star top road. I sent an email to top salesperson which had over 25 reviews on line Uy ( Wii ) at 22:00 pm to confirm I was coming in the next day for Purchase of Nissan vehicle. Uy was on time for our appointment. My mom did her test drive and selected a vehicle, after Uy answered and explained everything about the SUV’S ( Murano and Rogue). I recommend this dealership as sales and financing are organized, professional and knowledgeable!! They are a WINNING TEAM ?????????? Sincerely, Mylene & Sue More
Unexpected excellent service Ralph and Dany addressed our needs for a used car. Listened to our needs. Honest and sincere and helpful. Good attention to detail. Addressed our qu Ralph and Dany addressed our needs for a used car. Listened to our needs. Honest and sincere and helpful. Good attention to detail. Addressed our questions. Engaged our 5-year old kid through a long process. More
Tout simplement fantastique ! Je viens de sortir une nissan murano 2019 de ce concessionnaire. Cela fait ma troisième expérience avec 417 nissan et je suis toujours satisfait. Je Je viens de sortir une nissan murano 2019 de ce concessionnaire. Cela fait ma troisième expérience avec 417 nissan et je suis toujours satisfait. Je ne me vois pas dans un autre concessionnaire. Le service est impeccable. More