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417 Nissan
Ottawa, ON
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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592 Reviews of 417 Nissan
June 11, 2020
Excellent service by everyone that helped us get our new 2020 Nissan Rogue. Great team effort by Sebastien and Marcel, they were professional, listened to our requests and went above and beyond to make sure 2020 Nissan Rogue. Great team effort by Sebastien and Marcel, they were professional, listened to our requests and went above and beyond to make sure we were satisfied! More
by Rachael
Employees Worked With
Patrick Laroche, Amin Amadeh, Sebastien Faucher, Marcel Salem
June 10, 2020
Great experience. Got what we were looking for Sebastien a fait un merveilleux travail. Il a su nous proposer le produit qui repond a nos attentes. tres courtois et poli. Je le recommande pour tout Sebastien a fait un merveilleux travail. Il a su nous proposer le produit qui repond a nos attentes. tres courtois et poli. Je le recommande pour toute personne qui veut se procurer un Nissan. More
by roulasalloum
Employees Worked With
Sebastien Faucher, Justin Morin-Wilson
June 09, 2020
Pushy, forceful, greedy.....I felt like i was being Pushy, forceful, greedy..... I felt like i was being stuck up at gun point. Sales people need sensitivity training. Especially during covid.....woul Pushy, forceful, greedy..... I felt like i was being stuck up at gun point. Sales people need sensitivity training. Especially during covid.....would not buy More
by Kwick2015
Employees Worked With
Patrick Laroche, Amin Amadeh, Farid Jaber
June 09, 2020
Great service, delivered what was needed Infiniti service has been great. Cory, understood what I was looking to have completed, he made good suggestions about the services I requested and Infiniti service has been great. Cory, understood what I was looking to have completed, he made good suggestions about the services I requested and identified services that I didn't need because they had been done already the visit before. I liked his honesty. Cory kept me informed and actually the work was completed earlier than expected. More
by edshep
Employees Worked With
Cory Racine
June 08, 2020
J’ai eu la deal que je recherchais. Patrick et Marcel ont travaillé fort pour moi, en plus d’avoir fourni un service à la clientèle exemplaire. Un gros merci! ont travaillé fort pour moi, en plus d’avoir fourni un service à la clientèle exemplaire. Un gros merci! More
by EPR
Employees Worked With
Patrick Laroche, Farid Jaber, Marcel Salem, Justin Morin-Wilson
June 07, 2020
kind and nice Michael was very helpful and ease to understand. Specially when we talk about price for the qashqai he break down the price for me to understand. I Michael was very helpful and ease to understand. Specially when we talk about price for the qashqai he break down the price for me to understand. I went 4 dealers this time to buy , I choose Michale.. Thank you. More
by qashqai 2020
Employees Worked With
Michael Ewing
June 05, 2020
Marcel was a fantastic person to deal with throughout the entire process. He was very knowledgable about all the vehicles and products. Justin, the financd guy, was also amazing. He helped explain everything entire process. He was very knowledgable about all the vehicles and products. Justin, the financd guy, was also amazing. He helped explain everything to me in easy to understand language. Overall, it was a very pleasant experience. More
by Anthony Dunn
Employees Worked With
Nasri Dagher, Marcel Salem, Justin Morin-Wilson
June 03, 2020
Excellent, knowledgeable and courteous service by Michael Ewing. The Infiniti team went above and beyond and met all my expectations! I will be recommending your team to friends and family. Thank you to 417 Ewing. The Infiniti team went above and beyond and met all my expectations! I will be recommending your team to friends and family. Thank you to 417 Infiniti team for making my purchase experience seamless. More
by Debbieg72
Employees Worked With
Patrick Laroche, Michael Ewing, Farid Jaber, Linda Carrière
June 03, 2020
Nice customer service . And quick and reliable service . Every one looks organized and what I really like was the video of my car before I even came down Every one looks organized and what I really like was the video of my car before I even came down More
by Happymanosunde
Employees Worked With
Josee Haviland, Marcel Salem
June 01, 2020
CASE RESOLVE, HAPPY ENDING! were looking to buy our first car, when we contacted Nissan I asked if there was any offer for front line workers. The agent said there was a 3 month were looking to buy our first car, when we contacted Nissan I asked if there was any offer for front line workers. The agent said there was a 3 month deferred financing program and if we purchase the car we could get 6 month deferred. We agree to purchase the car giving the fact that the sale agent would enrolls us for the 6 month deferral financing program. I had sent an email to the sale agent to confirm the detail of the phone conversation we had. He never responded, instead when he came by my house I asked if he had received my email. He responded that everything was finalized and confirmed including the 6 month deferred program. Once we finalize the deal and purchase the car, upon arriving home that’s when we realize that the 6 month deferral program was not applied to our financing plan. When we contacted the agent, he informs us that we were not approved. At no time during the purchase or when we were signing the documents did the sale agent informed us about this change. The agent never informs us that we needed to first get approval; he just said front line workers can benefit from this deferral program and that he was able to get us 6 month deferred if we purchase the car. At no time during the entire process did he mention score limit, at no time during our conversation did he mentioned eligibility criteria's. At no time during the entire buying process did he mention that we were not eligible. All he said was if we purchase the car, if we give him our business instead of going to other car dealership he would give us 6 month deferred. We contacted the operation manager who was only on his first day on the job. We explained our situation, he listened and assisted us in getting the 6 month deferred program. We are very happy that are concern was taken care effectively on a timely basis. More
by rdversailles
Employees Worked With
Marcel Salem, Justin Morin-Wilson, Greg Klepacz
