417 Nissan
Ottawa, ON
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624 Reviews of 417 Nissan
Great staff, especially Christine, as I came in, a little moody, quickly turned things around with a smile, quick service and had me on a shuttle in 15 minutes. Thanks Christine!! moody, quickly turned things around with a smile, quick service and had me on a shuttle in 15 minutes. Thanks Christine!! More
On June 8th I went to 417 Nissan to order a new fob for my 2013 Nissan Altima. I was told that they would contact me when it was ready but I never received a call. So on the 14th and they had received it a my 2013 Nissan Altima. I was told that they would contact me when it was ready but I never received a call. So on the 14th and they had received it and they asked me to wait while it was programmed. After an hour I saw my car being taken inside. 15 minutes later the person at the counter told me a brake light wasn't working and asked if I wanted it replaced. I said no because I had already made an appointment at my garage to have it done. Another 15 minutes my car was ready and I paid the bill of $347. The bill also included a repair estimate and a multi-point inspection form. I did not bring the car to the dealership for anything except to have the new fob programmed. I'm very disappointed in the length of time it took to replace the fob but more so by doing an inspection without my approval. More
Christine Cordeiro est accueillante, souriante. Elle répond à mes questions . J’apprécie que ma voiture vient d’être lavé lorsque je la reprends. Elle répond à mes questions . J’apprécie que ma voiture vient d’être lavé lorsque je la reprends. More
I have lease 5 cars in the last 14 years and now that I am purchasing the lease i have left a few messages for someone to call me back for the lease buy out no one did have to go in person to get service t am purchasing the lease i have left a few messages for someone to call me back for the lease buy out no one did have to go in person to get service this went fast. They didn't call finance to stop payment in my account and took payment since the 20th of May they are saying the refund will be applied. I have called 3 times 3 different date and still nothing. When you are a client, you are well served when you leave you get really poor service More
This dealership needs to do better regarding their service department. I understand it is difficult to find employees but your technicians (not mechanics) are mediocre at best. This place received the service department. I understand it is difficult to find employees but your technicians (not mechanics) are mediocre at best. This place received their two stars because of Christine at the front desk or it would have been 0. More