417 Nissan
Ottawa, ON
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592 Reviews of 417 Nissan
Avoid 417 Nissan at all costs! I purchased a used car and while it sat on their lot between time of deposit and my pickup, rodents made nests under the hood. They didn't even take I purchased a used car and while it sat on their lot between time of deposit and my pickup, rodents made nests under the hood. They didn't even take the time to do a quick check of the car before letting me drive home. After requesting broken pieces be replaced and another wiring inspection be conducted, the car was returned to me with pieces fixed but with nests still there. How was wiring assessed without moving the nests?! I brought the car to a third party mechanic for piece of mind who told me both air filters were extremely filthy. Following this ordeal, less than 2 months later and barely driving the car, both front mount bearings were so badly deteriorated that I had to replace them. Because these repairs were done at Orleans Nissan due to coordinating watching my kids, 417 Nissan refused to take any accountability for providing me a vehicle in unsafe condition As a mom of two kids under 3, safety is paramount when buying a vehicle, and I had requested a safety be conducted at time of purchase. The nests, the filters, and the mount bearings were all pre-existing conditions that make it evident that 417 Nissan places no value in providing its loyal customers with safe vehicles. Also - previous to this nightmare experience, 417 Nissan sold me a car starter without informing me my vehicle already had a manufacturer built in starter already included. The two starters conflicted so badly, the car timed out and locked my toddler son in the car with the keys inside. They claimed they thought "I wanted a longer range car starter". But ultimately, they are just trying to make money. More
My mother bought a vehicle from this dealership and she liked her salesman (don’t remember his name). Then when she picked up the vehicle there were multiple issues (this is a brand new vehicle). They were liked her salesman (don’t remember his name). Then when she picked up the vehicle there were multiple issues (this is a brand new vehicle). They were unable to solve these issues, after she had to sit and wait for over 3hrs in their waiting room. So she took it to Myers Nissan where within an hour everything was solved. Then she gets a call from 417 Nissan about locking wheel nuts that they forgot to install on her vehicle. She declined the useless things. All in all the level of incompetence from 417 Nissan is disgusting. I’d recommend finding another dealer if your set on a Nissan. More
I will be telling everyone I know to avoid 417 Nissan. First, they took my credit card from me to try to prevent me from leaving. I assumed they were going to take a scan of it for the credit check, but w First, they took my credit card from me to try to prevent me from leaving. I assumed they were going to take a scan of it for the credit check, but when I handed it over, Filipe said it was to “make sure I was serious”, and then they kept it from me until I insisted that I was not going to sign anything at that moment. They tried to get me to sign a “deal” that broke Ontario’s All-In Price Advertising law as it was $3k above the sticker price on the vehicle. They also were trying to get me to sign an 11% interest rate, which would have made my payments $249 biweekly for a $26k car (23k on the sticker). I asked for a specific downpayment and loan term, and they gave me every downpayment and loan term other than the one that I had asked for because I knew what the numbers should look like. They also don’t like it when you take your calculator out. Since I left, I have received calls almost daily from Filipe on 3 separate phone numbers. It has been more than 2 weeks. More
Sales team is dishonest. Watch your paper work closely, they will try to wear you down by making you sit around half the day while they pretend they are busy. Then they will Watch your paper work closely, they will try to wear you down by making you sit around half the day while they pretend they are busy. Then they will try to get you to sign for a deal that is different then what you agreed upon. More
Excellent salesman. Seemed to be interested in me as a customer and trying to understand my needs in a vehicle. Never pushy, just polite and courteous. I would certainly Seemed to be interested in me as a customer and trying to understand my needs in a vehicle. Never pushy, just polite and courteous. I would certainly recommend Hadi to anyone in the market for a new Nissan. More
Michael Ewing was excellent! Prompte on returning calls. Very thorough in answering questions. Knowledgeable but wasn't wasn't afraid to ask me questions for clarity and follow Prompte on returning calls. Very thorough in answering questions. Knowledgeable but wasn't wasn't afraid to ask me questions for clarity and follow up quickly when needed More
Bailey was fantastic! He was very nice and friendly. He answered all my questions and walked me through everything in the car, even offered to drive me home when my car g He was very nice and friendly. He answered all my questions and walked me through everything in the car, even offered to drive me home when my car gets the windows tinted. He also told me to call anytime if I had any more questions about the car. He deserves 10 stars! More