401 Dixie Nissan

I had the unfortunate experience of trying to purchase a vehicle at this dealership which included my trade-in vehicle and got nothing but the run around from the financial Services Manager Salil Bhatia. vehicle at this dealership which included my trade-in vehicle and got nothing but the run around from the financial Services Manager Salil Bhatia. I received an instant Trade In value from Auto Trader where the vehicle was listed by the dealership, but when I asked about a trade in appraisal based on the instant value offer he asked for more detailed information on my trade which I provided for him. I then had to follow up with him as he did not reply after receiving all the information I provided that he requested. When I called him again to discuss the purchase financial details he told me he would call me back in 45 minutes with all the details BUT he never called back. This experience was a total waste of my time and efforts. Will never deal with this dealership again and recommend no one else does either! More

Welcoming Friendly staff, clean environment. They were fairly quick an kept me up to date with my vehicle. fairly quick an kept me up to date with my vehicle. More

Well coming customers very well. Treat customers to fulfill their needs. Staffs are friendly and very helpful. fulfill their needs. Staffs are friendly and very helpful. More

Best service and advised by Service Advisor Haseeb.I Best service and advised by Service Advisor Haseeb. I appreciate the work done by Nissan Service. Best service and advised by Service Advisor Haseeb. I appreciate the work done by Nissan Service. More

I am being terrible harassed by the dealership 401 Nissan I traded my 2015 Nissan Versa in 2019 the transaction was cleared after Nissan charging me an amount , after 2 yrs I am getting a letter from the co I traded my 2015 Nissan Versa in 2019 the transaction was cleared after Nissan charging me an amount , after 2 yrs I am getting a letter from the collection agency that I have to pay an amount of $4645.97. I visited the dealership twice and met a manager by the name of Salma Khan who has no time to talk and since past more than a month she has not cleared my issue I have also marked a copy of all my email conversations to the manager Ali Raza but seems they are not interested in retaining their customers in fact this had been a nightmare for me as the matter going to collection agency hits my credit. If the matter is not cleared I will report this to Omvic. More

Very professional services however the service cost for maintenance exceeds 20 percent compare to other dealership. maintenance exceeds 20 percent compare to other dealership. More

Excellent service and support by Hasib a at the service center. Cordial and quick turn around center. Cordial and quick turn around More

They do good service I leave my car and I trust there work and they are clean work and they are clean More

Terrible customer service. They had my truck for 2 months waiting for a part. I could never get a hold of anyone in service. Finally reached out to General Manager then Service Manager. They found a w months waiting for a part. I could never get a hold of anyone in service. Finally reached out to General Manager then Service Manager. They found a way finally to get part. I asked, not offered, for at least a car detailing as I waited so long. Of course, my truck took an extra day because they were busy with others. Promises always broken More

Four appoints to have a Technical Service Bulletin issue on my Nissan Rogue addressed. The first visit Dixie Nissan denied there was a problem, stated they checked for TSBs and found nothing. I wasn't conv on my Nissan Rogue addressed. The first visit Dixie Nissan denied there was a problem, stated they checked for TSBs and found nothing. I wasn't convinced and did my own research, found the TSB and printed it out for them. They said that they had located the TSB and were going to get back to me? Second visit to diagnose the problem, I thought that's what the first visit was for. Third visit appointment was made, I show up Dixie Nissan tells me they won't be able to keep the appointment and send me home. Each time I needed to drop off the vehicle was a huge inconvenience, a lot of schedules being altered for drop offs and pick ups. I am told numerous times Waqas, the service manager, will contact me.....I'm still waiting for the call. By the way, no one in the service department answers the phone. All in all, a horrible experience. More