401 Dixie Nissan

Great customer service sales person (Olympio) took the time to understand my need and worked with me and my family to get us a fair deal which enabled us to get the car. sales person (Olympio) took the time to understand my need and worked with me and my family to get us a fair deal which enabled us to get the car. More

Very unprofessional service centre Service department here is nothing but a disaster unit. Stepped into the centre at 9.58am for a scheduled oil change and finally done at 12.35pm. Thin Service department here is nothing but a disaster unit. Stepped into the centre at 9.58am for a scheduled oil change and finally done at 12.35pm. Things happened in between are worth to describe. Upon arrival service consultant told me that service will take between 60-90 minutes to complete. After handing over the key to service consultant while I was waiting at the customer lounge there was a paging for me to remove my car from where it was parked. While brought this matter to service consultant she was wondered how come customer service page while the keys are with the service consultant. While talking to my service consultant I heard the other consultant sitting besides her calling a maintenance staffs in a very orderly manner and speaks to him in the same manner. I am a supervisor to a firm where I don't treat my employees in this manner at all. Later I heard this same consultant talking to a customer at the lounge that maintenance staff working on her car's switch or whatever. If you don't know what part exactly they working on how you became a service consultant? Also the customer besides me was assured that whole service on his vehicle has been done and he will get his vehicle within 20 minutes after the wash and I saw that he waited another 45 minutes after. No respect for time of others at all . ofcourse not when an oil change can take more than 2.5 hours what else can expect. I will never ever recommend this service centre to anyone when we all live in a world of customer is the king and this centre not at all cares about that. More

Nice dealership Service was excellent. Very friendly staff.Helpful in decision making . Good advices. I hope servicing the vehicle will be similar.Assistant Manager I Service was excellent. Very friendly staff.Helpful in decision making . Good advices. I hope servicing the vehicle will be similar.Assistant Manager Ivana Misic was professional and helpful. More

Very poor management. I went in for an oil change and tire swap. I am a regular customer and i drive a 350z. They ruined all 4 of my rims during the tire swap and agree I went in for an oil change and tire swap. I am a regular customer and i drive a 350z. They ruined all 4 of my rims during the tire swap and agreed to refinish them which im still waiting to get done. To add insult to injury, ive been going to the dealership every week(3times already)the first time they scheduled to fix my rims, i showed up on a friday morning AFTER MY NIGHT DUTY at work and apparently the front desk guy didnt know how to handle this issue; i was sent back home. 2nd time: i spoke to the Manager Michael Corbett and he said someone will get back to me shortly and the people that rescheduled it did not know this refinishing is not done at the dealership and due to miscommunication i was sent back again. 3rd time: i showed up the 3rd time and they say this service is a whole day task. Never informed me that if i dropped off the car at 8am, i can only get it back by 4pm. How am i supposed to get to work if i leave my car with them ? Shouldn't they let me know how long the service would take? Shouldnt they consider people have lives and jobs ? No loaner cars ? No customer satisfaction? Mind you, this confusion is all because THEY SCRAPED MY RIMS!!!! More

Great pricing Jay made a special arrangement to meet me, when I came from out of town. They even helped me do a lot over the phone to save an e tea trip. Thank Jay made a special arrangement to meet me, when I came from out of town. They even helped me do a lot over the phone to save an e tea trip. Thank you! More

It was good that I would love to come again The 401 Dixie Nissan Dealership was very good in explaining things, understanding one’s budget, seeking to come down to one’s budget, and recommendin The 401 Dixie Nissan Dealership was very good in explaining things, understanding one’s budget, seeking to come down to one’s budget, and recommending things with regard to the purchase of the car that I would always recommend people to them. I thank Olympio Fernandes for his excellent job in sales, and others like Zeb and Nabeel More

Jay Fernandes was great Jay worked extremely hard to make sure we had a positive and pleasant experience at 401 Dixie. We will certainly return there in the future. Thank y Jay worked extremely hard to make sure we had a positive and pleasant experience at 401 Dixie. We will certainly return there in the future. Thank you Jay. More

Buying car Good service. Had some issues with our car pick up but manager went above and beyond to fix it which proved excellent customer service. Thanks. Good service. Had some issues with our car pick up but manager went above and beyond to fix it which proved excellent customer service. Thanks. More

Acknowledging the customer As soon as my mother and I stepped onto the dealership and were looking at cars Firdosh came over and asked how we were doing and what we were interes As soon as my mother and I stepped onto the dealership and were looking at cars Firdosh came over and asked how we were doing and what we were interested in and what our budget was. He was very helpful and polite. I would recommend him to family and friends. More

very happy The service was very good & the staff worked as a team to make sure the paper work was done & my new truck was clean & ready to go The service was very good & the staff worked as a team to make sure the paper work was done & my new truck was clean & ready to go More