401 Dixie Nissan
Mississauga, ON
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554 Reviews of 401 Dixie Nissan
I bought the extended warranty to ensure that I wouldn't face any issues when it comes to maintenance. I contacted the service manager to schedule an appointment for the repairs covered by the extended warr face any issues when it comes to maintenance. I contacted the service manager to schedule an appointment for the repairs covered by the extended warranty. The manager confirmed three times that my warranty had expired. As a client, I had to contact Nissan Canada and inform them about the issue. Nissan Canada confirmed that my warranty is active, but the service manager insisted that he had confirmed with their warranty department that it had expired. After several calls with Nissan Canada, totaling three hours of conversation and answering multiple questions, they spoke with the manager. He called me to apologize for mixing up the months and days. I asked the manager if they could at least cover the cost of the diagnostic for the time they had inconvenienced me, but he refused. They also wanted to charge me a separate diagnostic fee for each issue with the car. So, guys, make sure to double-check everything they tell you More
Not happy at all. Dealt with Ali. Purchased a used car and told us it would be detailed at time of pick up. When we picked up the car he said he got it washed and it w Dealt with Ali. Purchased a used car and told us it would be detailed at time of pick up. When we picked up the car he said he got it washed and it was left filthy on the inside. Asked Ali why it wasn't detailed and the reply was ( that's not what I said). Quit dishonest. Be careful!!!!!! More
I had to take my car in for a recall, and the customer service exhibited by Veronica especially was top-notch. The entire process was very simple and convenient. I really appreciate the 24 hour a day lock service exhibited by Veronica especially was top-notch. The entire process was very simple and convenient. I really appreciate the 24 hour a day lockbox computer, which allows you to pick up your car at your convenience. More
Very nice! All of the staff were very friendly. Our salesperson Arshdeep took as much time as was needed to explain the features of the car with no rushing. All of the staff were very friendly. Our salesperson Arshdeep took as much time as was needed to explain the features of the car with no rushing. More
Very friendly and courteous service! Work was done in a timely manner. I was impressed that I knew exactly the cost before the work was started. Work was done in a timely manner. I was impressed that I knew exactly the cost before the work was started. More
I have 2021 Nissan Qaskai, had some technical issues with my car had to bring in for repair. It is still under the basic warranty . When service department took appointment and clearly mentioned there with my car had to bring in for repair. It is still under the basic warranty . When service department took appointment and clearly mentioned there will be 149 deposit for checking. I wouldn't even consider to bring it in. I went several other Nissan dealers for repair weren't asking for any deposit for payment. Just simply waisted my time and gas. If serviceman try to charge for the reason beyond my knowledge ? I wonder why services representative, manager, and owners were same back ground, If this is their policy they have to customer inform before hand. Not worth to try. More