401 Dixie Kia
Mississauga, ON
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522 Reviews of 401 Dixie Kia
Good experience My husband and I are very pleased with the service and attention to detail that our representitive gave us in buying our 2014 Rondo. We asked for sev My husband and I are very pleased with the service and attention to detail that our representitive gave us in buying our 2014 Rondo. We asked for several things and Marcus did all of them. Buying this car was the easiest time I had ever had. Thanks so much! Barb And Dave Shaw More
Dixie Kia service sucks! Since the management changed the level of service has seriously gone downhill. I booked an appointment for an oil change and they offered 7:30 am. The Since the management changed the level of service has seriously gone downhill. I booked an appointment for an oil change and they offered 7:30 am. The service dept. opens at 7:00 am. I arrived at 7:15 and was told the mechanic wouldn't be in til 8:00. No apologies! My wife had left a message the day before to book the appt. but got the answering machine. She left a message to book the appt. for anytime in the morning. I had called after she said she had to leave a message and got through to an advisor. They returned her message two days later to book the appointment. Really? More
Great value and service I was in the market for a new vehicle but was looking at purchasing at another dealership. Both were very helpful and informative but Amit and the 401 I was in the market for a new vehicle but was looking at purchasing at another dealership. Both were very helpful and informative but Amit and the 401 Dixie Kia team shined through. I received a fair price for my used vehicle and overall purchase. The team was also able to arrange for aftermarket tinting within one day of notice which means it was all done when I picked up my new 2014 Optima SX Turbo! Amit took the time to take me through all of the features and even connected my phone to the vehicle via Bluetooth before I left the lot. I noticed minor cosmetic damage after delivery. I had no way to prove it was there prior to delivery but Amit and the service team took care of it at no charge and no questions asked. In fact, they even waived installation charges of a cargo net because I had to wait longer than anticipated. I am sure some customers expect superior service every time but I think the best way to evaluate a dealership is how they handle service hiccups when they come there way. 401 Dixie met with my expectations and even exceeded them in this regard. Overall, I am extremely pleased with Amit and the 401 Dixie Kia team and look forward to a long and positive relationship with them. More
Great experience Not a typical car dealership, very friendly and welcoming. No pressure to purchase and they were able to work out a great deal with lots of free upgr Not a typical car dealership, very friendly and welcoming. No pressure to purchase and they were able to work out a great deal with lots of free upgrades. More
2014 Kia Forte 5 Purchased my first Kia and I must say it was a very pleasant and rewarding experience. Cannot say enough about the enthusiasm, professionalism and kn Purchased my first Kia and I must say it was a very pleasant and rewarding experience. Cannot say enough about the enthusiasm, professionalism and knowledge of the staff. I was greeted by Marcus, Melissa and Sky. I felt welcomed and not pressured when walking into the showroom. I was able to discuss openly and with comfort any concerns I may have had and they answered my questions thoroughly and insightfully. Easy and friendly to talk to. I drove a few cars, discussed models and options and pricing. I finally chose the car I wanted, and we were able to settle on a purchase without any pressure. The team was able to find the car in relatively short time. Upon picking up the car, I was again greeted with the same enthusiasm as on my first visit. Thank you Marcus, Melissa and Sky for making my purchase a great experience. You were great! More
Very attentive and helpful We were very pleased to have ended up working with Amit to source a car. He was very capable and available for questions, and made sure we got what we We were very pleased to have ended up working with Amit to source a car. He was very capable and available for questions, and made sure we got what we needed in a car, and were happy with it. Overall, dealing with Amit made the process very smooth and enjoyable. More
First time buyer I started my search for a new car around February and been to a few dealerships, but none like this one. I found everyone there was very welcoming and I started my search for a new car around February and been to a few dealerships, but none like this one. I found everyone there was very welcoming and helpful. I got to realize that buying a car for the first time is not as easy as it seems and can get a bit stressful. However, Sunil made this first time experience the complete opposite. He has such a great personality, and had my family and I laughing. Melissa who was also very friendly helped make this purchase less painful. I would recommend this dealership to anyone looking for a car. In the end I left the 401 Kia dealership with more knowledge, a smile, and a car ! Thank you ! More
3rd Kia purchase at 401 Dixie A great experience with my 3rd Kia purchase. I traded in my old Sportage for a new one, got a good trade-in deal. Special thanks to Kendra Hatheway a A great experience with my 3rd Kia purchase. I traded in my old Sportage for a new one, got a good trade-in deal. Special thanks to Kendra Hatheway a new sales lady, very pleasant, no pressure and ready for a joke once in a while. She answered all my questions and even assisted after the sale was done. She was well supported by Melissa Stitt in Finance, Sky and the Sales Manager. More
In all my years of buying cars, I have never had a more enjoyable time with the sales staff. They were pleasant to deal with from the time they introduced themselves to delivery. I highly recommend these s enjoyable time with the sales staff. They were pleasant to deal with from the time they introduced themselves to delivery. I highly recommend these sales people for a stress free and enjoyable purchase. More
All the staff I met with at 401 Dixie Kia were a pleasure to deal with. They were extremely friendly yet very professional and made me feel welcome and that my business was appreciated. I would whole hea to deal with. They were extremely friendly yet very professional and made me feel welcome and that my business was appreciated. I would whole heartedly recommend the dealership and look forward to doing more business with them for the servicing of my new vehicle as well as future purchases. More