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401 Dixie INFINITI
Mississauga, ON
145 Reviews
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145 Reviews of 401 Dixie INFINITI
January 18, 2021
Made an appointment for my wife’s 2017 QX60 with 401 Dixie Infiniti for a/ c compressor noise, bang while accelerating, wiper blades and a recall. The appointment says rental vehicle, which I took as t Dixie Infiniti for a/ c compressor noise, bang while accelerating, wiper blades and a recall. The appointment says rental vehicle, which I took as they will rent me a vehicle because of the recall and noisy compressor. After the service advisor took my wife’s vehicle in I asked about the rental vehicle and I was told that I can rent a vehicle. When I pointed out about the rental vehicle that is on the appointment, I was told by the service manager that they don’t supply loaner or rental vehicles, I asked then why is it on the appointment. She apologized the the confusion and asked if I wanted a shuttle service to and from my home. I have a few appointments for my wife’s specialists today and need a vehicle. It would be pointed out that even though the vehicle is still under warranty and there is a recall, that they do not supply a vehicle. When I originally called and asked about the vehicle situation, I was told they have rental vehicles. I assumed that was a courtesy. I was wrong. That’s the second time I’ve had poor service. Not again More
by Bill
Employees Worked With
Did not get names
January 11, 2021
A great car buying experience, the sales personnel promptly responded to my initial enquiry and then followed up with lots of help through the transaction. The car was delivered on time and squeaky cl promptly responded to my initial enquiry and then followed up with lots of help through the transaction. The car was delivered on time and squeaky clean. Many thanks to Sylvia and Robert. More
by Lou.
Employees Worked With
Sylvia
December 28, 2020
Great service department. Clean, fast, professional. I prefer to service my car here over downtown Infiniti due to the excellent service provided. Always excellent service from the minute I drop off the c prefer to service my car here over downtown Infiniti due to the excellent service provided. Always excellent service from the minute I drop off the car to when I leave! More
by RA
Employees Worked With
Amanda
December 07, 2020
Sales and service staff are very friendly and Sales and service staff are very friendly and knowledgeable,understood my expectations,nice to talk to,waiting time is short.Yes, I .Recommend the Sales and service staff are very friendly and knowledgeable,understood my expectations,nice to talk to,waiting time is short.Yes, I .Recommend the service for other customers. More
by VAL
Employees Worked With
Danny. Angela
December 02, 2020
when I was looking for a vehicle Mike understood my needs and knew exactly what I was looking for and explained to me the different models/range that were available keeping in mind the price and knew exactly what I was looking for and explained to me the different models/range that were available keeping in mind the price More
by Agnello
Employees Worked With
Mike, Raj
November 24, 2020
Sales and service staff are friendly and knowledgeable. In the past I’ve even dealt with the mechanics working on my vehicle, after that I wasn’t confident my service would exceed my expectations. Repair/m In the past I’ve even dealt with the mechanics working on my vehicle, after that I wasn’t confident my service would exceed my expectations. Repair/maintenance on a vehicle is never cheap, but with this level of service it makes it a little easier to put out the money More
by jyoung
Employees Worked With
Amanda
November 02, 2020
Sales person very knowledgable , great experience. Understand my request, great deal . Overall experience very positive, recommend dealership and sales person.Definitely be back for my next car Understand my request, great deal . Overall experience very positive, recommend dealership and sales person.Definitely be back for my next car More
by Mira
Employees Worked With
Sylvia
October 28, 2020
I used to look forward going to this dealership prior to Covid-19. The waiting room was a treat, i love the cleansiness of the place. The staff is always professional to me and they take care of my Jx35. Th Covid-19. The waiting room was a treat, i love the cleansiness of the place. The staff is always professional to me and they take care of my Jx35. They keep my vehicle humming and purring. I always get my vehicle washed after any kind of service. My Jx35 lolves this and always seems to run better when i leave there. Amanda is always great looking after my vehicles needs. More
by Wayne Perkins
Employees Worked With
Amanda
September 17, 2020
Terrible dealership,terrible customer service, they take no ownership for there product even though it’s obvious that there is issues with the body of there cars and the paint they use no ownership for there product even though it’s obvious that there is issues with the body of there cars and the paint they use More
by Apostoloszindros
Employees Worked With
Amanda
August 18, 2020
It's always been a pleasure to go into this dealership as this was my 5th vehicle I've leased here. Sylvia was a pleasure to work with and was very informative throughout the process. this was my 5th vehicle I've leased here. Sylvia was a pleasure to work with and was very informative throughout the process. More
by TJB
Employees Worked With
Sylvia Golec
