401 Dixie INFINITI

Salesperson Sylvia is not just a puzzle, she is absolutely INFURIATING. I Drove an HOUR to see the car. She promised to get back to me the next business day with basic info. . I even told her take absolutely INFURIATING. I Drove an HOUR to see the car. She promised to get back to me the next business day with basic info. . I even told her take 2 or 3 days, it’s fine. I had already decided to buy . I went to bank, got a certified cheque for $10,000 , to secure the car. SEVEN days later, no reply. I called THREE times , left messages. No response. No basic courtesy. I KNOW (I did confirm with reception (on Saturday November 4 around 2 pm) that she did take my message. STILL , no response , no BASIC manners . In person , she seemed eager to sell, but is she for real? She was a MONUMENTAL WASTE of my time, time that I just did not have. Lost money is sometimes replaced, but lost time is gone forever. The car I saw is still not sold, and they are still advertising it. But even if it had been sold, it is simple basic human courtesy to let me know. More

Prompt friendly efficient service. Staff always personally acknowledge you with a smile and thd waiting area is always stocked with wonderful goodies Staff always personally acknowledge you with a smile and thd waiting area is always stocked with wonderful goodies More

This dealership has always been good to me when ever I bring my vehicle to them. bring my vehicle to them. More

Pleasant and no pressure by sales. Vehicle in stock to test drive. Best part no wait on getting my new 2023 QX55 and I'm in love with it! Vehicle in stock to test drive. Best part no wait on getting my new 2023 QX55 and I'm in love with it! More

Great turnaround times. Shuttle to work. Annoying upselling/costs for basic service items. Way overpriced. Shuttle to work. Annoying upselling/costs for basic service items. Way overpriced. More

There were oil stains on my steering wheel; someone forgot to clean their hands, but it was no big deal as I cleaned it myself forgot to clean their hands, but it was no big deal as I cleaned it myself More

Have been very satisfied with the workmanship, service, staff and facility for over ten years staff and facility for over ten years More

Customer consultation were very Polite, helpful friendly, Accommodating professional Accurate with their timing and welcoming. friendly, Accommodating professional Accurate with their timing and welcoming. More

The maintenance group at Dixie infinity preformed and excellent job in each area of the maintenance process. excellent job in each area of the maintenance process. More

Maintenance costs are very expensive. Not impressed with wait times and could wash the car better Not impressed with wait times and could wash the car better More