401 Dixie Hyundai

Extremely bad service treatment Extremely bad customer service. This is not the first time, when you call them, most of the time the team that service the call doesn't respond proper Extremely bad customer service. This is not the first time, when you call them, most of the time the team that service the call doesn't respond properly. A few times they have been clearly caught making up. Again this last time, I went for an oil change. The next oil change sticker wasn't updated. The next oil change mileage wasn't available on the system. When I asked they kind of made up a number. This is really unacceptable. The service quality has gone down seriously over the years. No I find the team that is working is master of misleading the customer. Failing on keeping the same standard is one aspect; misleading is another aspect. Something to seriously think, if you are getting into a long term relationship with 401 Dixie Hyundai. More

Switched Hyundai dealerships for Devanne! Thank you too Jody Because of Devanne we switched over servicing our Santa Fe after 10 years with another dealership. Davenne provides consistently excellent customer Because of Devanne we switched over servicing our Santa Fe after 10 years with another dealership. Davenne provides consistently excellent customer service, and goes above and beyond the call of duty. Devanne is customer-focused, communicates well, and can be trusted. Also a shout out to her service manager Jody! Go see Devanne at Dixie Hyundai! More

Trust lost I have very bad experience with 401 Dixie Hyundai service department team(Jody Clarke and Devanne R). If you challenge them on the work performed at I have very bad experience with 401 Dixie Hyundai service department team(Jody Clarke and Devanne R). If you challenge them on the work performed at beginning they will try to brush aside your concerns but if you stay firm with your observation they will not hesitate to become impolite and even to insult you. For Jody customer must accept his statements, if not he will start with insults. He has no understanding that he has job because of people like me. He is in the servicing industry, where he has to deal with all kind of customers and to understand that customer at the end is always right. 401 Dixie is not the only Hyundai dealership in town, He and staff at the service desk should be send to the customer training courses otherwise they will loose their business. It is more than obvious that this is dying industry. I will never buy anymore gasoline car from the dealership. It is obvious that electric cars are the future where almost no maintenance will be required. More

Outstanding Service Last week our son was visiting from Vancouver. He had meetings at his Ontario office just off Dixie Road for three days. We live in Port Dover and h Last week our son was visiting from Vancouver. He had meetings at his Ontario office just off Dixie Road for three days. We live in Port Dover and have been storing his Tuscan at our house. He had his Tuscan at his office and at the end of the day he got in his car, started it and found that both window wipers wouldn't work. He couldn't drive his car without window wipers in the bad snow storm. (weather reports were advising not to drive at all if you did not have to), The next day we drove the Tuscan to your dealership, explained the problem and advised that we were from out of town. Jody Clarke, Service Manager overheard us, had the window wipers repaired and made us feel that we were valued clients, It was a wonderful experience! Thank you so much for taking such good care of our family. We will definitely share this good story with our friends! Thank you! The Ireland Family More

Great experience I had a great experience at 401 Dixie Hyundai. Ceci and Greg were very helpful! I would recommend this dealership to others looking to purchase a new I had a great experience at 401 Dixie Hyundai. Ceci and Greg were very helpful! I would recommend this dealership to others looking to purchase a new car. More

The hyundai experience It was great my main man Trevor always takes great care of me and my family when we come in and because of that we will be hyundai lifers. It was great my main man Trevor always takes great care of me and my family when we come in and because of that we will be hyundai lifers. More

Great service Devanne is very knowledgeable, answered all my questions promptly and in a way I could understand. She informed me all the time how the service is pr Devanne is very knowledgeable, answered all my questions promptly and in a way I could understand. She informed me all the time how the service is progressing. Offered coffee and personally prepared and brought it to me. Asked how I am, is everything good. My car was serviced really fast considering that it was quite a lot to do. Great place, great crew. More

Pleasant Experience. Looking for a new car to buy, Ceci Cao the sales person I talk to was very nice and knowledgeable. She answered any concern I had. Looking for a new car to buy, Ceci Cao the sales person I talk to was very nice and knowledgeable. She answered any concern I had. More

Great service The team at 401 dixie hyundai helped us with the right unformation during our vehicle search. Ceci, Darrly, Ben and Rohan provided good service and f The team at 401 dixie hyundai helped us with the right unformation during our vehicle search. Ceci, Darrly, Ben and Rohan provided good service and financing options that made our decision making easy. I would recommend potential car buyers to explore this dealership. More

Great Teamwork Contributed to a Great Buying Experience I wanted to commend the team at 401 Dixie Hyundai who came together to ensure I got the car I wanted, at a great price and with the best financing opt I wanted to commend the team at 401 Dixie Hyundai who came together to ensure I got the car I wanted, at a great price and with the best financing option. Ceci and Ams worked together to ensure my experience was pleasant, informative and moved along in as timely a way as possible. When I picked up my car, Ceci took her time to show me the car options, pointed out extras along the way and programmed my phone to use in the car. Thanks to Darryl for setting me up with Ceci. The professional team at this dealership were committed to creating the best possible car purchasing experience for me and they delivered on that commitment! More