401 Dixie Hyundai

Simply amazing I went on Friday ( without an appointment) because my oil light came on, first time it happened in 6 years. I had my children in the car and was worri I went on Friday ( without an appointment) because my oil light came on, first time it happened in 6 years. I had my children in the car and was worried that something could happened. Mitch took my car and had a look. He told me that I was a litre short of oil, he topped it up and told me the next time I do an oil change that I should get an oil flush. I made an appointment for the following Monday. I arrived on Monday, and Cheyenne ( please forgive me I pretty sure I spelled her name wrong) was there to greet me. She knew exactly why I was there without explaining anything. But then again, every time I go there they always know what to do. This dealership in my opinion is probably the best I have ever dealt with. They treat you there customers really well. More

Erick is Amazing First vehicle purchase ever. Erick and Darryl & Ben made me feel super comfortable as I was anxious. They answered every question and Erick came in on First vehicle purchase ever. Erick and Darryl & Ben made me feel super comfortable as I was anxious. They answered every question and Erick came in on his day off for me. Thank you everyone. More

Devanne kept me informed and updated during the service although the service had a big sticker price, and a (2) day overlap, being kept informed and updated and a rental helped keep the process from being o although the service had a big sticker price, and a (2) day overlap, being kept informed and updated and a rental helped keep the process from being overwhelming More

Fast friendly and informative service Service was completed within the hour with updates as to what was happening throughout the service from the advisor. Took time to tell me what was be Service was completed within the hour with updates as to what was happening throughout the service from the advisor. Took time to tell me what was being done, the work that was required and taking the time to review the final vehicle inspection teport with me. More

Overpriced, employees use tricky language to get your money Prices went up but never let me know. This was the last time i go there. They make you feel guilty for not doing services that are not necessary. They Prices went up but never let me know. This was the last time i go there. They make you feel guilty for not doing services that are not necessary. They are like vultchers, they wait for customers that do not know much about cars so that they could rob them. That's what they did with my wife's first visit. They performed service B on a 5000km, brand new car. Charged few hundred. They also sold me the vehicle that i did not need, after two weeks i bought the suv they told me that it is not recomended to put baby seats in the very back(3rd row), meanwhile that's the reason i bought the suv for. More

Good have been better. I blame the service manager for not making their service package based on the make and your model of the vehicle versus the common packages provided a I blame the service manager for not making their service package based on the make and your model of the vehicle versus the common packages provided at this dealership without client knowing what they are missing as they required maintenance in it. It seems that this dealership happens to provide service packages based on combination of required and suggested maintenance from your vehicle manual vs providing only required maintenance. For example, cabin filter requires to be replace at every 12months/24000km for 2017 hyundai elentra. But they don't provide that in their service package. They charge extra after showing client dirty cabin filter trying to convice client for replacing it. I encurage every hyundai owners who go to this dealership to refer to their vehicle's manual and get only required maintenance rather than provided packages. You may end up voiding your warrannty as all required maintenance isn't done. More

Great Experiance It's been a great experience with my sales rep Vic and Sales Manager Darrel Kessel. I would not have bought this beautiful Genesis G80 Tech if they wo It's been a great experience with my sales rep Vic and Sales Manager Darrel Kessel. I would not have bought this beautiful Genesis G80 Tech if they would not have given me piece of mind and convinced me of its great quality and high reputation on the road. Now everybody looks at my car on the traffic lights :) Just to mention that it was not that easy to get this great deal from Darrel; you gotta work on him with great patients! Sarp More

Great experience buying new car! Violet and Johnson made the experience very easy for me choosing and buying my first Elantra. I was recently involved in an accident (where my vehicle Violet and Johnson made the experience very easy for me choosing and buying my first Elantra. I was recently involved in an accident (where my vehicle was declared a total loss) and so was not looking forward to this process, however they were friendly, forthright and gave me lots of confidence in making the right decision. I wasn't pressured and was given the best options suitable for me. I only had a week to complete the entire transaction but they took care of everything making it as smooth as possible! I'm very happy with my purchase and will recommend this location to others. More

Efficient and timely Very happy with the service department here. They took me in right on time and finished earlier than the original time quoted. Cozy waiting room a Very happy with the service department here. They took me in right on time and finished earlier than the original time quoted. Cozy waiting room and friendly service reception staff. More

Excellent service as always. I came to 401 Dixie Hyundai for the oil change and the inspection of vehicle regarding the recall. The services have been done very quick, professiona I came to 401 Dixie Hyundai for the oil change and the inspection of vehicle regarding the recall. The services have been done very quick, professionally and free of charge. Also, it was nice to have a chat with Greg Klepacz, who was the sales representative at the time of purchase of our Santa Fe. He was always checking our level of satisfaction of our vehicle and quality of services provided to us in 401 Dixie Hyundai. All other staff is also nice. I would recommend 401 Dixie Hyundai to other customers for sure. More