401 Dixie Hyundai

Taylor was personable and professional. He made every effort to meet my needs. I would definitely recommend friends and family to this dealership, and have was personable and professional. He made every effort to meet my needs. I would definitely recommend friends and family to this dealership, and have already done so. More

Amazing experience! We had an excellent experience with Taylor at 401 Dixie Hyundai! We did a lot of research and knew what we wanted, so it was just a matter of dealing We had an excellent experience with Taylor at 401 Dixie Hyundai! We did a lot of research and knew what we wanted, so it was just a matter of dealing with a "dreaded" salesperson. As soon as we met Taylor, that stereotype went out the window - he was AWESOME! Super friendly and funny, and more importantly he knew what he was talking about. He gave us a lot of information about the car we were interested in (Elantra GT), and answered any and all questions that we had. When it came down to negotiations, it was clear that he genuinely wanted us to get the best price. Taylor was very accommodating with us as well. We initially came into the dealership just to test drive the car. It was important for us to make sure our golf clubs fit into the hatchback, and Taylor totally understood that. He invited us back anytime with our clubs to make sure they fit (which they did) - there was no pressure to purchase the first time coming into the dealership, and there were no slimy sales tactics or anything like that. This was my first time buying a new car, and it really was great. It was easy to establish a rapport with Taylor, and I'm really glad we ended up purchasing our car from him and 401 Dixie Hyundai. Everyone we ran into at the dealership was very friendly, asking us questions about ourselves and the car we were interested in. We feel we got a great price, and would definitely buy a car again from this dealership. Very, very pleased with our experience! More

Great experience! We had a great experience at 401 Hyundai! Taylor was very helpful and patient with all of our questions and concerns. We have had our car for over 6 m We had a great experience at 401 Hyundai! Taylor was very helpful and patient with all of our questions and concerns. We have had our car for over 6 months and we love it! We will definitely come back for our next car purchase. More

Friendly atmosphere Great dealership, Trevor was very friendly and made my first experience with 401 Dixie Hyundai enjoyable. I would return there to purchase my next veh Great dealership, Trevor was very friendly and made my first experience with 401 Dixie Hyundai enjoyable. I would return there to purchase my next vehicle More

My first service visit: terrible experience! I bought my new Sonata Hybrid Limited from your dealership a few months ago. The sales representative was Mr. Fernando Toro. At the time, he gave me h I bought my new Sonata Hybrid Limited from your dealership a few months ago. The sales representative was Mr. Fernando Toro. At the time, he gave me his cell number and told me I should be contacting him personally when I needed to bring the car in for service. I thought that was quite odd, so I contacted your main number instead. I have since found out that Mr. Toro may no longer be employed there. I brought the car in for its first service on October 29, 2014. I have listed below a number of items related to my experience for your review: 1. I contacted the dealership to make my first service appointment for my new car; was required to phone back 5 times before I was able to speak with someone in the service dept. 2. Requested shuttle service ahead of time 3. Dropped off the car at 7:55 am on Wednesday and did not receive a lift back to work until after 9 am (a more than 1 hr wait); no pick up requested, given the wait time 4. Asked for an explanation re. why the stereo was working so poorly and barely received a response; something was changed with the equalizer, but no one agreed to show me what the issue had been; when I asked whether I needed to research the problem myself, I was told I should read the manual 5. Reported a serious degradation in fuel efficiency over the first 6 months (900 km on 1 tank initially, down to less than 700 km on a tank of gasoline presently; I had better fuel efficiency on my old Chrysler!!); the service rep did not have an explanation for this and told me it’s normal!! 6. Asked for a quote to repair a scratch in the paint along the lower right-hand side bottom cladding; the quote came back at $850 plus HST; when I asked if you have your own paint-shop, at first I was told yes, and when I asked again if this was in fact true, I was told you use a subcontractor; I was handed a business card for a body shop close by; I then proceeded to have the small damage to the cladding evaluated by another local body shop and was provided a quote at less than one third the cost of yours; needless to say, I have arranged for the repair to be done there, rather than at your dealership 7. Also, the car was not washed externally or cleaned internally (a service other dealership provide routinely); no paper mats to protect the front and nothing to show that a full checkup was done (27-point checklist you advertise) 8. No information, contact or follow up regarding required service now or in the future. 9. No response or follow up to my complaint at all from anyone at Hyundai. Given this first experience with the quality of service I received at 401 Dixie Hyundai, I don’t believe I will be bringing my car back to you, unless I hear that some significant changes have taken place. I have owned many vehicles of different brands over the past 3 decades and have never received such poor service before. More

Dave Martin Makes Your New Car Purchase Hassle Free Being a woman I have always felt that I needed to bring a man along while purchasing a new car. With Dave Martin and Dixie/401 Hyundai after the exper Being a woman I have always felt that I needed to bring a man along while purchasing a new car. With Dave Martin and Dixie/401 Hyundai after the experience I could have come on my own. I even told Dave yesterday when picking up my new Veloster that this was the best experience I have had purchasing a new car (and I have bought or leased every five years). I was looking at test driving quite a few cars at other car dealerships that day we came in...but never had to. Dave has a non car salesman approach and look which both of us found refreshing. Not pushy, very informative, sincere and professional. They were willing to find a car in the province that was the colour I was looking for and Dave came in early on a Saturday to accommodate my schedule to pick up the new car. I will definitely recommend Dixie/401 Hyundai and Dave Martin. I have already had people asking me about the car. More

Helpful and friendly dealership:) Very friendly and helpful staff. Taylor was very well organized and he closed the deal very fast. Nice, polite, knowing all answers. Would really reco Very friendly and helpful staff. Taylor was very well organized and he closed the deal very fast. Nice, polite, knowing all answers. Would really recommend this dealership. More

Review The dealership provided excellent service in all areas! Taylor was very professional, helpful, knowledgeable, and friendly. He made every effort to me The dealership provided excellent service in all areas! Taylor was very professional, helpful, knowledgeable, and friendly. He made every effort to meet my needs and remained dedicated to my satisfaction ever since. More

Very relaxed experience I have really hated going to car dealerships in the past. I hate the pressure selling and ridiculous negotiations. My experience with Taylor was compl I have really hated going to car dealerships in the past. I hate the pressure selling and ridiculous negotiations. My experience with Taylor was completely different. I felt relaxed and the experience was surprisingly pleasant. More

Taylor made all the difference In my years of purchasing cars I've encountered many sales people, most of whom are out to make a quick buck. This is not the case with Taylor. It's c In my years of purchasing cars I've encountered many sales people, most of whom are out to make a quick buck. This is not the case with Taylor. It's clear that personal reputation means a great deal to him so when I received an email humbly asking for a quick review, I was happy to take the time. I've never met another salesperson that actually encouraged me to look elsewhere before I signed the paperwork. I took his advice but found myself back in the showroom later that very day buying the car. I guess when you actually take the time to fully understand the client's needs you can be confident they'll come back. I hope to do repeat business when I'm in the market again. Bravo! More