400 Chrysler Dodge Jeep Ram

Could use improvement of customer experience. Ensuring the truck is washed especially from the mechanics grease hand marks all-over the hood would make the experience more appreciated. Considerin Ensuring the truck is washed especially from the mechanics grease hand marks all-over the hood would make the experience more appreciated. Considering when you spend $1800 in repairs!! Plus the dealership should have a charging station in the waiting area to charge our phones. More

This is our third time purchasing trucks from 400 Dodge. Working with Steve and Cristy is always a good experience. Friendly, informative and always the best pricing. Thank you again! Working with Steve and Cristy is always a good experience. Friendly, informative and always the best pricing. Thank you again! More

I had excellent service with this garage. They were about to put my mind to rest with some information and advice. Both the service operative and the lady helping me at the desk were pleasant They were about to put my mind to rest with some information and advice. Both the service operative and the lady helping me at the desk were pleasant, and took time for me. I would definitely recommend them. More

I had a very positive experience at 400 Chrysler Dodge. I can't say enough about the sales representative I dealt with. Devon was terrific from start to finish. I can't say enough about the sales representative I dealt with. Devon was terrific from start to finish. More

Caleb was amazing to work with, great dealership. Made buying a car straightforward and easy Made buying a car straightforward and easy More

Just bought a new Jeep Wrangler I am so impressed love my new Jeep and Mat was so courteous helpful and informative without being pushy love the soft sell about him and it made my purchase so much more Comf new Jeep and Mat was so courteous helpful and informative without being pushy love the soft sell about him and it made my purchase so much more Comfortable. The process was amazing from start to finish and all questions were answered right away or explained before I even had to ask. This is the second vehicle I have purchased from this dealership would highly recommend them especially Mat. I haven’t been into service yet but am Looking forward to dealing with them too More

My original appointment for my service was back in March of 2023, part I needed replaced under warranty was on back order, which was understandable. I waited and waited for 400 chrysler to call me about my of 2023, part I needed replaced under warranty was on back order, which was understandable. I waited and waited for 400 chrysler to call me about my part being in. So July 29th I decided to call the service department to see if they had gotten the part in to be replaced. When talking with the service department, they told me the customer that I needed to call the parts department to see if the part they ordered was in. To me this was very odd, but for the 2nd time doing warranty work on our vehicles this seemed to be a normal thing for this dealership. Once j was told the part was in I was then transferred back to the service department to book the vehicle in. What was supposed to be less than an hour job they informed me of the job being completed once I called them after 7.5 hours after it was sent in to be worked on, and I called to see if it was done, but the service department lady I spoke with couldn't tell me if my vehicle was finished or not. She could only book me in. I was 10 mins away from the dealership when they finally sent me the notification stating my vehicle was done. Any time I have delay woth this dealership either for parts, or for warranty work on our vehicles the service has been complete xxxx. Not impressed with either of the chrysler service departments near me here. I will be driving further to have some quality service work done to my vehicles in the future. More

Our mechanic, Ryder, was very knowledgeable and thorough. He explained exactly what was going on with our vehicle in a way that was easy to understand. My husband and I highly recommend 400 Chrysler. Our sal He explained exactly what was going on with our vehicle in a way that was easy to understand. My husband and I highly recommend 400 Chrysler. Our sales agent, Davin, even came to check on us to make sure that everything was good. Great service!! Thank you!! More

Worst dealership service department. They damage your vehicle then try and hide it and then they give you run around. Communication is not good with them unless u call multiple times a d They damage your vehicle then try and hide it and then they give you run around. Communication is not good with them unless u call multiple times a day they do not return phone calls. Went in for simple concerns my vehicle ended up needing to be painted. Technicians have no care for vehicles. They had it for 7 weeks worst service I have ever had. More

Jodi was extremely helpful in navigating my truck repairs and kept me updated at all times. Her explanations and suggestions were clear and understandable, allowing decision making to be made easier and conf and kept me updated at all times. Her explanations and suggestions were clear and understandable, allowing decision making to be made easier and confidently … Thank you Billy More