400 Chrysler Dodge Jeep Ram

My original appointment for my service was back in March of 2023, part I needed replaced under warranty was on back order, which was understandable. I waited and waited for 400 chrysler to call me about my of 2023, part I needed replaced under warranty was on back order, which was understandable. I waited and waited for 400 chrysler to call me about my part being in. So July 29th I decided to call the service department to see if they had gotten the part in to be replaced. When talking with the service department, they told me the customer that I needed to call the parts department to see if the part they ordered was in. To me this was very odd, but for the 2nd time doing warranty work on our vehicles this seemed to be a normal thing for this dealership. Once j was told the part was in I was then transferred back to the service department to book the vehicle in. What was supposed to be less than an hour job they informed me of the job being completed once I called them after 7.5 hours after it was sent in to be worked on, and I called to see if it was done, but the service department lady I spoke with couldn't tell me if my vehicle was finished or not. She could only book me in. I was 10 mins away from the dealership when they finally sent me the notification stating my vehicle was done. Any time I have delay woth this dealership either for parts, or for warranty work on our vehicles the service has been complete xxxx. Not impressed with either of the chrysler service departments near me here. I will be driving further to have some quality service work done to my vehicles in the future. More

Our mechanic, Ryder, was very knowledgeable and thorough. He explained exactly what was going on with our vehicle in a way that was easy to understand. My husband and I highly recommend 400 Chrysler. Our sal He explained exactly what was going on with our vehicle in a way that was easy to understand. My husband and I highly recommend 400 Chrysler. Our sales agent, Davin, even came to check on us to make sure that everything was good. Great service!! Thank you!! More

Worst dealership service department. They damage your vehicle then try and hide it and then they give you run around. Communication is not good with them unless u call multiple times a d They damage your vehicle then try and hide it and then they give you run around. Communication is not good with them unless u call multiple times a day they do not return phone calls. Went in for simple concerns my vehicle ended up needing to be painted. Technicians have no care for vehicles. They had it for 7 weeks worst service I have ever had. More

Jodi was extremely helpful in navigating my truck repairs and kept me updated at all times. Her explanations and suggestions were clear and understandable, allowing decision making to be made easier and conf and kept me updated at all times. Her explanations and suggestions were clear and understandable, allowing decision making to be made easier and confidently … Thank you Billy More

Amazing staff, really helpful and knowledgeable when showcasing the vehicles. Got updates every step of the way of vehicle build. showcasing the vehicles. Got updates every step of the way of vehicle build. More

The staff at 400 Chrysler are super friendly and knowledgeable. Matt made my first experience buying a new vehicle very easy. knowledgeable. Matt made my first experience buying a new vehicle very easy. More

Super dealership with friendly helpful staff! ! Derek & Mike are knowledgable & personable. Derek was amazing...felt comfortable dealing with him. Mike was prompt contacting me. Was great to m ! Derek & Mike are knowledgable & personable. Derek was amazing...felt comfortable dealing with him. Mike was prompt contacting me. Was great to meet with him, he explained everything clearly, very organized & efficient. More

Very friendly staff service department showes. the work that has to be done and price it before starting the work that has to be done and price it before starting More

Christine and her staff are top notch. ..felt valued and appreciated from the first time I walked in for service, through buying another vehicle, and then further services. I would highly r ..felt valued and appreciated from the first time I walked in for service, through buying another vehicle, and then further services. I would highly recommend this dealership More

Excellent service department fast friendly atmosphere. Got me back on the road in no time ! Got me back on the road in no time ! More