400 Chrysler Dodge Jeep Ram

Diesel mechanics are very knowledgeable and effective at making repairs and would recommend their service. making repairs and would recommend their service. More

I had a service appt for Wed Jan 10th for 1:30pm because both my key fobs wouldn't unlock or start my 2020 Ram 1500. The service department didn't even look at the truck until the afternoon of Fri Jan 12th. both my key fobs wouldn't unlock or start my 2020 Ram 1500. The service department didn't even look at the truck until the afternoon of Fri Jan 12th. Then I was told they had to wait until Monday Jan 15th because they didn't have the fob sensor in stock. It was literally an hour job that should have been done the day of the appointment. But instead I had to wait w days shy of a week, and was still charged for a new battery for 1 fob. At the very least you could have washed, or detailed the truck for the inconvenience. More

Bought a 2019 Ram 2500 from this dealership in 2019. The truck recently had problems with a parasitic battery drain. Took to the dealer on 90 HWY in Barrie and after two days I was told the truck was The truck recently had problems with a parasitic battery drain. Took to the dealer on 90 HWY in Barrie and after two days I was told the truck was in perfect condition and they could find nothing wrong. They charged me $178 and when I went to leave the truck would not start. They gave me a boost to start it and never offered to fix it. Absolutely pathetic customer service!! More

Long wait time of 2 hours to have just an oil change done with an 8:15am appointment. They did do a complementary car wash this time though. with an 8:15am appointment. They did do a complementary car wash this time though. More

Excellent service from the purchase of my jeep wrangler rubicon 1 year ago to servicing the vehicle. Also the parts department is amazing. I just call and describe what I want to order for additions and th rubicon 1 year ago to servicing the vehicle. Also the parts department is amazing. I just call and describe what I want to order for additions and they find exactly what I am looking for. More

This review might have been lower but in the end I was satisfied, not blown away but satisfied. Booked online and received no confirmation email or call so called on appt morning to confirm. Everything wa satisfied, not blown away but satisfied. Booked online and received no confirmation email or call so called on appt morning to confirm. Everything was good for 11:15 but when I got there they then told me they were shorthanded, running behind and my car would not be available until much later in day. Received call late in afternoon saying it would stay overnight. This was just basic service. It was holidays and I was not pressed and they were all friendly so not big deal this time. Plus they ubered me so it ended OK. I guess communication could have been better, that's all. More

Fast & Friendly service. Only drawback is the time it takes to secure an appointment as they are often booked weeks out. Staff is great at this location! Only drawback is the time it takes to secure an appointment as they are often booked weeks out. Staff is great at this location! More

Excellent experience from start to finish. Worked with me on exactly what I wanted and needed. Matt was awesome at showing me how to set up my new truck and really understand all the new techn Worked with me on exactly what I wanted and needed. Matt was awesome at showing me how to set up my new truck and really understand all the new technologies. More

The staff is very friendly and helpful. The service was performed in a timely fashion. I would highly recommend The service was performed in a timely fashion. I would highly recommend More

Bought a vehicle recently from this dealership. Ordered parts and paid for them to be installed. Told me the parts were in stock. Drop my vehicle off told me it was gonna be four hours for my veh Ordered parts and paid for them to be installed. Told me the parts were in stock. Drop my vehicle off told me it was gonna be four hours for my vehicle to be done. They ended up having it for two days. Still didn’t get the job fully done lied to me about parts being ordered Dealership totally dropped the ball. Worst experience I’ve ever had with a dealership will never use this dealership again and we’ll hardly recommend other people to not use this dealership. Sales person that I dealt with when I bought the vehicle didn’t even say hi to me when I was in the showroom waiting for my vehicle on my next visit even though I know he saw me Very unhappy with this dealership. Worst experience I’ve had. Absolutely garbage service and representatives More