400 Chrysler Dodge Jeep Ram
Innisfil, ON
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739 Reviews of 400 Chrysler Dodge Jeep Ram
Waited 2. 15hrs for oil change & tire rotation. Tried to sell me a brake service for $475 when I have full maintenance pkg 🤷🏻♀️ 15hrs for oil change & tire rotation. Tried to sell me a brake service for $475 when I have full maintenance pkg 🤷🏻♀️ More
I had a service appt for Wed Jan 10th for 1:30pm because both my key fobs wouldn't unlock or start my 2020 Ram 1500. The service department didn't even look at the truck until the afternoon of Fri Jan 12th. both my key fobs wouldn't unlock or start my 2020 Ram 1500. The service department didn't even look at the truck until the afternoon of Fri Jan 12th. Then I was told they had to wait until Monday Jan 15th because they didn't have the fob sensor in stock. It was literally an hour job that should have been done the day of the appointment. But instead I had to wait w days shy of a week, and was still charged for a new battery for 1 fob. At the very least you could have washed, or detailed the truck for the inconvenience. More
Bought a 2019 Ram 2500 from this dealership in 2019. The truck recently had problems with a parasitic battery drain. Took to the dealer on 90 HWY in Barrie and after two days I was told the truck was The truck recently had problems with a parasitic battery drain. Took to the dealer on 90 HWY in Barrie and after two days I was told the truck was in perfect condition and they could find nothing wrong. They charged me $178 and when I went to leave the truck would not start. They gave me a boost to start it and never offered to fix it. Absolutely pathetic customer service!! More
Long wait time of 2 hours to have just an oil change done with an 8:15am appointment. They did do a complementary car wash this time though. with an 8:15am appointment. They did do a complementary car wash this time though. More
Excellent service from the purchase of my jeep wrangler rubicon 1 year ago to servicing the vehicle. Also the parts department is amazing. I just call and describe what I want to order for additions and th rubicon 1 year ago to servicing the vehicle. Also the parts department is amazing. I just call and describe what I want to order for additions and they find exactly what I am looking for. More
This review might have been lower but in the end I was satisfied, not blown away but satisfied. Booked online and received no confirmation email or call so called on appt morning to confirm. Everything wa satisfied, not blown away but satisfied. Booked online and received no confirmation email or call so called on appt morning to confirm. Everything was good for 11:15 but when I got there they then told me they were shorthanded, running behind and my car would not be available until much later in day. Received call late in afternoon saying it would stay overnight. This was just basic service. It was holidays and I was not pressed and they were all friendly so not big deal this time. Plus they ubered me so it ended OK. I guess communication could have been better, that's all. More