400 Chrysler Dodge Jeep Ram

Great staff! Excellent customer service. I purchased a used Honda Civic. Car was immaculate inside. Very pleased with how the car runs. Staff all followed Covid protocols. used Honda Civic. Car was immaculate inside. Very pleased with how the car runs. Staff all followed Covid protocols. More

32K service done here resulted in check engine light/stranded vehicle. It took a while to sort out how to get the vehicle towed to the dealership. Awaiting analysis and resolution. light/stranded vehicle. It took a while to sort out how to get the vehicle towed to the dealership. Awaiting analysis and resolution. More

I came in looking at used cars I had seen on auto trader. I had a great experience with Sam! She made the whole process fun, and easy! No one made me feel pressured at any point. Will definitely recommend an I had a great experience with Sam! She made the whole process fun, and easy! No one made me feel pressured at any point. Will definitely recommend and return again in the future! More

Gavin provided great service & answered all of our questions. We are planning on buying a Jeep & will 100% go back to Gavin. Thank you 400 Chrysler questions. We are planning on buying a Jeep & will 100% go back to Gavin. Thank you 400 Chrysler More

STAY AWAY...Dealership acknowledges their mistake yet won’t take ownership and fix their mistake. I purchased a Chrysler vehicle and wanted to get it inspected by supposedly the pros (far from it)took won’t take ownership and fix their mistake. I purchased a Chrysler vehicle and wanted to get it inspected by supposedly the pros (far from it)took it in for a safety inspection, the dealership completes a standard inspection, I get a call and the service advisor (Matthieu) tells me this is what the work order was created for, I tell the advisor the clerk I spoke to I made it clear that I wanted a safety inspection. He said he will look into it and call me back. Calls me back towards the end of the day and acknowledges it was a misunderstanding and will honor the price I was offered and get the safety inspection done. Service advisor tells me based on the initial inspection that was done rear brakes need to be replaced. So I asked the advisor if I can take the vehicle, replace the brakes and come back for the re-inspection, service advisor said yes that’s fine, this was on a Friday. I replace the brakes over the weekend. Make an appointment for the re-inspection on Tuesday, spoke to the clerk at the front explained my situation that I’m coming in for a re-inspection, she acknowledges and schedules me in for an appointment. Just to ensure I don’t encounter any issues I called again and spoke with the service advisor (Matthieu) that I'm coming in for the re-inspection and is there any additional fees, (mind you I made multiple clarifications before I took the vehicle back from the dealership to replace the brakes and I was assured there won’t be any fees). Matthieu once again confirms there isn’t any additional fees. I take the day off from work, drive 1hr and half to the dealership wait for nearly 30min and they send their tech to asks me “why don’t you get the safety inspection done by the shop that did your brakes” I said because I paid you guys for the inspection already. Shortly after the service advisor and his manager come out and say that they have to charge me an additional fee for the re-inspection. I explain to the manager that I had a discussion with your service advisor and I was told multiple times there won’t be any additional fees. Manager says I have to pay the additional fee and walks away. Service advisor acknowledges it’s his mistake and apologized but they were not willing to take ownership of their mistake, if I wanted the re-inspection I had to pay an additional $100 BEWARE AND STAY AWAY. HORRIBLE CUSTOMER SERVICE. Dealership doesn’t seem to care, you are responsible for their mistakes. After reading some of the other reviews, not an isolated incident. More

Great service - like the txt system thanks drop off very easy - the recall took to long for parts avoided this truck for a vacation trip due to the potential risk easy - the recall took to long for parts avoided this truck for a vacation trip due to the potential risk More

Best place to go when you really want a truck. Samantha was amazing with helping me and my trade in to upgrade to a truck. 2 weeks later she found me the perfect match for me(minus the ugly topper…lol). Wa was amazing with helping me and my trade in to upgrade to a truck. 2 weeks later she found me the perfect match for me(minus the ugly topper…lol). Was sent to finance and met with Brian who was also amazing to meet the needs of my budget. Hands down two of the best people who guaranteed they would find me my truck and they followed through with what they said. So please go see Samantha as she’s friendly, personable and honest with what you want and are getting. 1 million percent recommend them and 400 Chrysler to anyone. You will be happy you chose them More

Micheal Duffy was very helpful and full filled my requests with my 2018 Jeep compass purchase would recommend this dealership. I did not feel pressured to purchase a vehicle. Thanks for tge great ser requests with my 2018 Jeep compass purchase would recommend this dealership. I did not feel pressured to purchase a vehicle. Thanks for tge great service More

From the first phone call to the moment I drove off the lot in my new Ram 1500 Derek Williams was nothing but honest and professional! Had a great buying experience at 400 Chrysler and would definitely go lot in my new Ram 1500 Derek Williams was nothing but honest and professional! Had a great buying experience at 400 Chrysler and would definitely go back or recommend to friends and family! Overall great experience buying my first new vehicle! More

I have only had positive experiences at 400 Chrysler. The staff is courteous and helpful. No surprises from the Service dept. Quotes are given and honoured. I recently traded in my vehicle for a new Cherokee staff is courteous and helpful. No surprises from the Service dept. Quotes are given and honoured. I recently traded in my vehicle for a new Cherokee and the dealership could not have made it easier. I will recommend 400 Chrysler to friends. More