Zee Hanif

Excellent customer service from Mr. Zebbie who was very attentive, responsive, professional and very kind. Highly recommended. I had a great experience with Mr. Zebbie. His positive att Zebbie who was very attentive, responsive, professional and very kind. Highly recommended. I had a great experience with Mr. Zebbie. His positive attitude and willingness to go to the extra mile for customers is very appreciated. More

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Above and beyond! Where do I start…I called Michael Banko as I was interested in a car that was recently posted on the website but the car was so new that pictures wer Where do I start…I called Michael Banko as I was interested in a car that was recently posted on the website but the car was so new that pictures weren’t available. Mike explained to me that he was leaving town the next day for a wedding BUT he would stop by the dealership and take some pics for me. He sent me the pictures and set me up with Marlon Amador so I could come in and see the car in person. Later that day I stopped by the dealership and was greeted by Zubbair Hanif. He was very welcoming and pleasant. He introduced me to Marlon and then Marlon gave me a full tour of the car and dealership. As soon as I saw the car, I knew it was the one for me. Marlon is very knowledgeable and showed me all the bells and whistles the car offers. After I decided to purchase the car, he asked sales manager, Zubbair Hanif to inspect my trade in. Zubbair came back with my quote and gave me an extra $500 on my trade-in than all other offers I received! Then I finished all the paperwork with the finance manager, Darryl. Darryl is a true professional and made everything seem less; from the purchase to insurance. Don’t walk but run to Lexus of Pembrokes pines, this team is exceptional! Thank you, Mike, Marlon, Zubbair and Darryl! More

by Rrflores1112 Verified Customer Verified Customer

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Great experience on service and from sales! !! Hard to find a dealer that really takes of the customer. !! Hard to find a dealer that really takes of the customer. More

by GParra Verified Customer Verified Customer

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Awful! Takes advantage of women, sold me a car that’s been in an accident. Wasn’t on Cara’s report but my mechanic said it’s very obvious and pointed it al Takes advantage of women, sold me a car that’s been in an accident. Wasn’t on Cara’s report but my mechanic said it’s very obvious and pointed it all out to me. As a dealer that does service they definitely knew but didn’t tell me. Slimy and cringy salesman there, especially the sales manager. More

by Disgustedbylexus Verified Customer Verified Customer

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We had an incredible experience at Lexus of Pembroke Pines, all thanks to Edgar. He went above and beyond to find the perfect car for our needs, making the entire process enjoyable. Edgar’s extensive kn Pines, all thanks to Edgar. He went above and beyond to find the perfect car for our needs, making the entire process enjoyable. Edgar’s extensive knowledge of all car types was evident, and his attention to detail made us feel confident in our decision. The buying process was smooth and quick, exceeding our expectations. We couldn’t be happier with our new car and will definitely be returning to this dealership in the future. Highly recommend Edgar and the team at Lexus of Pembroke Pines! More

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Daniel was such a pleasure to work with. Attentive to what we were looking for and pulled a wild card in the end. We are extremely happy with our purchase and completely satisfied with the s Attentive to what we were looking for and pulled a wild card in the end. We are extremely happy with our purchase and completely satisfied with the service received. The dealership was well equipped for our needs. Test drives for the vehicles we were interested was a simple task and the paperwork was a breeze. Daniel was on point! More

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A true definition of car salesman xxxx. Awful and misleading, they also take advantage of females assuming we don’t know the game. They are total creeps from the salesman to the manager of Awful and misleading, they also take advantage of females assuming we don’t know the game. They are total creeps from the salesman to the manager of finance. The piece of junk of a used car they sold me is definitely not “certified used”. Awful experience! More

by Disgustedbylexus Verified Customer Verified Customer

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Marlon was accommodating and technically well informed of the different vehicles we reviewed. His patience and the teamwork paid off and ultimately I purchased a vehicle I was happy with. the different vehicles we reviewed. His patience and the teamwork paid off and ultimately I purchased a vehicle I was happy with. More

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When walked in was greeted rather quickly and contacted by a Sales who accommodated my needs and spent time going over the possible choices. I made subsequent visits and was able to choose one of the choi by a Sales who accommodated my needs and spent time going over the possible choices. I made subsequent visits and was able to choose one of the choices. More

by MBRAUN1 Verified Customer Verified Customer

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Kelsey was awesome! ! I am not a fan of the process of buying a new car, however she made the process as easy going as possible. From pre-sale to post-sale she deliver an ! I am not a fan of the process of buying a new car, however she made the process as easy going as possible. From pre-sale to post-sale she deliver an extraordinary customer service! If her boss is reading, please give her a raise! I do work in the car industry as well and I can assure whoever is reading this review that Kelsey is your salesperson! More

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