Yair Bitton

Poor service, not detailed, extremely long waiting. Poor greeting upon arrival. Lost my car . Will never return. This was my first Kia after years with nissan Poor greeting upon arrival. Lost my car . Will never return. This was my first Kia after years with nissan More

by MODAFERRII Verified Customer Verified Customer

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Really good attention since the beginning, fast and friendly, really enjoying my bran new car friendly, really enjoying my bran new car More

by niko1mm Verified Customer Verified Customer

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Para servicio tienen que mejorar se tardan 4 hora que deberían de aser son muy lentos deberían de aser son muy lentos More

by SARAREYESS34 Verified Customer Verified Customer

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There services was amazing very polite they explain all the proccess to me and the time was smooth the proccess to me and the time was smooth More

by Patriciazaldivar13 Verified Customer Verified Customer

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They did a good job. the service and staff was pleasent and knowledge and skills. Was top. the service and staff was pleasent and knowledge and skills. Was top. More

by Ester cray Verified Customer Verified Customer

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Hollywood Kia service department always does a great job for me. They exceeded my expectations every time I’m completely satisfied. for me. They exceeded my expectations every time I’m completely satisfied. More

by MICHAELETTUS12 Verified Customer Verified Customer

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This is the worst dealership ever and everybody has an attitude. I called this dealership for 3 weeks straight and nobody answered the phone and they took my phone number and told me they'd call me back a attitude. I called this dealership for 3 weeks straight and nobody answered the phone and they took my phone number and told me they'd call me back and never called me back. I asked to speak to a manager several times and the manager was never available to speak. The day I walked in for my appointment there was like seven people sitting in a circle talking not even working. When I bought this car it was promised to warranty for my tires but now that it's a new dealership they don't have records of anything so I had to spend $250 on one tire it's always something with this dealership. The first car I bought was used I bought it cash at the end of the night and I was 8 months pregnant and it started raining and I flew off the road because the tires were bald they told me that it wasn't their problem and that it was one point lower than what they would have to change the tires. The second car I bought had some recall and it started smoking. The third car I bought I bought it at night again and it was pouring rain and they assured me that the exterior of the car was fine when I got home there was a huge dent in the back it had been in an accident that they didn't tell me about and I didn't do anything about it I was stuck with the car. This time I got a car and they lied to me they told me Ihave warranties that I don't have. They also promised all these oil changes for free but every time you call for an appointment they don't have one for 2 months. I will never ever buy another car from Hollywood Kia like ever and I don't recommend it to anybody. The only time you get any service is when they're trying to sell you something More

by NICHOLECOHEN Verified Customer Verified Customer

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Yair is a super manager. Solving problems with best and fast solutions . 5 star +. Best manager ever dealt with! Solving problems with best and fast solutions . 5 star +. Best manager ever dealt with! More

by LADDYLOOKLIKE Verified Customer Verified Customer

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Hello, I bought a Kia Sportage car from this dealer and really regretted it, sevis bottom. I called Kia and said that I had an overdue oil and filter change, they said you can come without an appointment, really regretted it, sevis bottom. I called Kia and said that I had an overdue oil and filter change, they said you can come without an appointment, but before 9 am, 08.23.24 at 8:30 I brought my car. I was without a car all day and arrived at the service center at 4:30 pm. They didn’t do anything, I also showed that sometimes when you turn on the engine, the light comes on, check the battery. battery. they didn’t do anything, I started calling the manager, I was understandably upset, the manager started yelling at me, why am I indignant, I came without any appointment at all, he started yelling at me, threw the keys to my car at me, said that I would I was cleaning, yelled in a rude manner and said unpleasant words and treated me like xxxx, I burst into tears, maybe because I’m Ukrainian, I called my friend and started asking for help. I cried, this manager yelled and said that he would call the police.. This is the customer focus from Kia Holywood. I went to the sales office, I paid, and the service had to be urgent for me, since I was leaving for another state and couldn’t wait 3 weeks for my appointment, the sales manager asked them to make an appointment the next day, Saturday at 8 am... I hear I change the oil and filter in a bad mood and cry in the Kia and spend more than 12 hours for oil and filter change. More

by Dasha Verified Customer Verified Customer

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Kia receptionists don’t answer the phone. Stayed on the line for two hours and they didn’t pick up, nor do they return voice mails. I had to drive there to make a maintenance appointment. The Stayed on the line for two hours and they didn’t pick up, nor do they return voice mails. I had to drive there to make a maintenance appointment. The service department also does not answer calls. The service department is disorganized and could not locate my car for two days after I had it towed there. They said my car would be fixed in two days, and it wasn’t ready for eight days. Terrible service. More

by BONNIEDONNIEFAITHROBERTS04 Verified Customer Verified Customer

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