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Willie Willett

Overview Reviews (972) Inventory (128)

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Willie Willett

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Willie Willett

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.9

972 Reviews

Overview Reviews (972) Inventory (128)

Dealership Experience

18 yrs, 10 mos

Industry Experience

36 yrs, 10 mos

Languages Spoken

English

4.9

972 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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972 Reviews of Willie Willett

June 21, 2024

Dealership Rating

Employee Rating

Thank you guys for giving me the best business possible need the lawyer rates though need the lawyer rates though More

by DECULLIN1958

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Kevin Burgher, Stacy Hernandez, LINA SCHMOLDT

Helpful 0

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Jun 23, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words! We're delighted to hear that you had a great experience with us at Andrew Toyota. We appreciate your business and look forward to serving you again in the future.

June 17, 2024

Dealership Rating

Employee Rating

Andrew Toyota provided great service for regular oil change and tire rotation. In addition, the technicians identified two belts requiring replacement. They advised on need for change, the cost and ti change and tire rotation. In addition, the technicians identified two belts requiring replacement. They advised on need for change, the cost and time to complete. Car was appropriately serviced and returned on time. More

by RBEMBENEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 18, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you had a great experience at Andrew Toyota. We strive to provide thorough and timely service, and we appreciate your business. If you have any more automotive needs in the future, don't hesitate to reach out to us!

June 16, 2024

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Employee Rating

Great Service. Willie kept me well informed on the progress of my repair. I was pleased with the work and the cost. Willie kept me well informed on the progress of my repair. I was pleased with the work and the cost. More

by jnelsonhr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that Willie provided you with great service and kept you well informed throughout your repair. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.

June 15, 2024

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Employee Rating

Outstanding customer service from everyone at the dealership, I like to take my vehicle here for service on account of the service I receive. dealership, I like to take my vehicle here for service on account of the service I receive. More

by gbrinkman0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're thrilled to hear that you received outstanding customer service from everyone at Andrew Toyota. We appreciate your loyalty and trust in us for servicing your vehicle. If there's anything else we can do for you, please feel free to reach out.

June 15, 2024

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Employee Rating

Prompt, courteous, knowledgeable, informative and concerned that I was fully aware of my options and that I was completely satisfied. concerned that I was fully aware of my options and that I was completely satisfied. More

by Jantheman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Endisch, John Ferrigno

Helpful 0

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Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words! We're delighted to hear that you had a positive experience with us at Andrew Toyota. We strive to provide prompt, courteous, knowledgeable, and informative service to ensure our customers are fully satisfied. If there's anything else we can assist you with, please don't hesitate to reach out.

June 10, 2024

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Employee Rating

They are very thorough and knowledgeable! The care and concern shown to us was most appreciated. The care and concern shown to us was most appreciated. More

by GEOCARMAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic

Helpful 0

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Jun 11, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're delighted to hear that you found our team at Andrew Toyota to be thorough and knowledgeable. We appreciate your kind words about the care and concern shown to you during your visit. If you have any further questions or need assistance, feel free to reach out.

June 06, 2024

Dealership Rating

Employee Rating

Everything was amazing and I loved how fast I was in and out. Very helpful! out. Very helpful! More

by sm5667

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT

Helpful 0

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Jun 07, 2024 -

Andrew Toyota responded

Hi, We're delighted to hear that you had an amazing experience with us at Andrew Toyota! Our team is committed to providing fast and helpful service. Thank you for choosing us, and we look forward to assisting you again in the future!

May 31, 2024

Dealership Rating

Employee Rating

Always fast and reliable. Willie Willitt has been taking care of my cars for a long long time. Willie Willitt has been taking care of my cars for a long long time. More

by JHankwitz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew C. Schlesinger

Helpful 0

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Jun 01, 2024 -

Andrew Toyota responded

Hi, Thanks for your loyalty and kind words! We're thrilled to hear that Willie has been providing you with fast and reliable service over the years. We're here for you whenever you need us!

May 30, 2024

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Employee Rating

I think the service department shows expertise when caring for cars. They show care when working with owners . It IS good professional work! caring for cars. They show care when working with owners . It IS good professional work! More

by donna.fletcher

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT

Helpful 0

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May 31, 2024 -

Andrew Toyota responded

Hi Donna, Thank you for your kind words! We're thrilled to hear that our service department's expertise and care met your expectations. We appreciate your feedback and look forward to continuing to provide you with professional and attentive service.

May 25, 2024

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Employee Rating

Since 2010, I've been an Andrew Toyota customer. Have purchased and leased new cars. Also, a loyal car maintenance customer for their service department. Marc Brandofina has been my go to person Have purchased and leased new cars. Also, a loyal car maintenance customer for their service department. Marc Brandofina has been my go to person for new cars. He is attentive, friendly, knowledgeable, personable, and customer focused. Highly recommend both Marc and Andrew Toyota. More

by kennyk

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marc Brandofina

Helpful 0

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May 27, 2024 -

Andrew Toyota responded

Hi Kenny, Thank you for your loyalty and kind words! We're thrilled to hear that Marc Brandofina has consistently provided you with excellent service. We appreciate your recommendations and look forward to continuing to meet your car purchasing and maintenance needs.

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