Wendy Vu | Page 3

Great experience! I went to look at a used vehicle and was very impressed by the no pressure approach. I was free to check out as many cars as I wanted and not once was I went to look at a used vehicle and was very impressed by the no pressure approach. I was free to check out as many cars as I wanted and not once was I pressured into "making a deal." Charles was the assigned salesperson and he was an absolute pleasure to work with start to finish. Picked up my car today, and am very happy :) More

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Great Experience I had the pleasure of dealing with Migeul, Tracy and Wendy during my new car purchase. Sales was fantastic. I am not easy to please and tough to barga I had the pleasure of dealing with Migeul, Tracy and Wendy during my new car purchase. Sales was fantastic. I am not easy to please and tough to bargain with, but I gave Miguel my terms and he did everything to exceed my expectations. Support was amazing as well. Wendy and Tracy were there to help and ensure the purchase was smooth. Also, I feel the true measure of customer service experience is how people react when this go sideways, and this team impressed. Upon delivery of my vehicle one key was missing the Navigation SD card was also missing. The team reassured me that this would be taken care of without me needing to make another trip to the dealer. A second key and Nav SD card will be shipped to my address. Thanks to the team! More

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Great total experience!!!!!!!!!!!!! Great overal experience from the first phone call to actually picking up my vehicle today. Made it a pleasant experience . Thank you to everyone inv Great overal experience from the first phone call to actually picking up my vehicle today. Made it a pleasant experience . Thank you to everyone involved. More

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Mercedes at the best Price and a customer service to match We purchased a 2013 Mercedes Benz C350 today, and we don't know whether to begin this review with Charles Bayrau/Wendy Vu/Tracy Lee's excellent custom We purchased a 2013 Mercedes Benz C350 today, and we don't know whether to begin this review with Charles Bayrau/Wendy Vu/Tracy Lee's excellent customer service or the amazing price and quality of the vehicle. To begin, Charles was very helpful, going through with us all our possible options in our price range. Everything was really forth coming, from beginning till end there was nothing hidden. The vehicle history was fully revealed, our options were fully explained. For any new buyers, this is your guy, we probably asked too much questions but he was able to answer and help us with each and everyone. Charles is certainly the MVP of the day! Honourable mentions to both Wendy Vu and Tracy Lee, they helped us a lot on explain the details of getting our license plates. Layed out all our options in case we didnt like the initial plates and went through great extent to help us. Next is the pricing, short version: best pricing we could find, no hidden fees, Long Version: The pricing is great, we certainly compared prices around the area and this is really just one of the best place. No, i mean, this IS the best place for pricing. But the key point is not only pricing, its the fact that with your budget, they will work with you to see what your requirements are and match you with the perfect vehicle. This was a used vehicle, we expect some wear and tear but no, we were wrong, The vehicle looked almost brand new, even the engine looked like it just came out of the manufacturer. The car handles like a dream! More

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Nissan Juke Nismo at a best price! What can I say about Charles! Absolutely the best service in Oakville or anywhere. Coming all the way from Scarborough I felt welcomed and appreciated What can I say about Charles! Absolutely the best service in Oakville or anywhere. Coming all the way from Scarborough I felt welcomed and appreciated at this dealership. The best place to buy in Oakville or anywhere. I am so happy with my purchase and look forward to seeing them soon for my free oil change! Oakville I love you and all your old money. Ante and Charles are more than kind, knowledgeable and pure professional in their approach. I recommend them highly, as I am a motorcycle rider they have shown me that 4 wheels are always better than 2! More

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My dream came true I went to Oakville used car superstore to look at my dream car. I was greeted by all the enthausiastic and professional staff. They made this experien I went to Oakville used car superstore to look at my dream car. I was greeted by all the enthausiastic and professional staff. They made this experience a great one would definitely recommend Charles and the dealership for anyone looking to buy a car. More

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2009 Cayenne Thank you to Colin and all the staff at Oakville Used Car Superstore. Everyone was really friendly and helpful without being pushy. From the Manager Thank you to Colin and all the staff at Oakville Used Car Superstore. Everyone was really friendly and helpful without being pushy. From the Managers, Reception and Salespeople, I can't say enough about them all. The vehicle was ready on time and in perfect condition. You can't go wrong here with Colin on your side! Thanks again to all! More

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The saleman Chris wawryka was very good to deal My experience at the Oakville Superstore the people were really nice and helpful and kind and Chris wawryka was the salesman that sold me the GMC it w My experience at the Oakville Superstore the people were really nice and helpful and kind and Chris wawryka was the salesman that sold me the GMC it was fantastic to deal with and also I was very happy drive off the lot knowing I went to the right dealer sincerely Charles Erskine I would like to thank Molson O'Neill and Colin also very much I am very happy thanks to all at the dealership cheers guys you're like family thank you so much I'm very happy More

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purchase of used Infiniti The salesman Charlie was a real treat to work with and the rest of the staff were very accommodating during the whole process and in general was done The salesman Charlie was a real treat to work with and the rest of the staff were very accommodating during the whole process and in general was done in a timely manner. Also when using my VISA card to make a license plate payment Wendy noticed my visa card had no signature on the back, so I signed it immediately. Thanks to the whole staff, it was a pleasure dealing with you and I will recommend you to family and friends. More

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Fantastic customer service ,entire staff go above and beyond There was not one employee that didn't go out of their way to greet me and ensure I was being looked after. There was no pressure ever when looking a There was not one employee that didn't go out of their way to greet me and ensure I was being looked after. There was no pressure ever when looking at various models. I was most impressed by a staff member who initially saw me inspecting a vehicle and shared some info about a new model that had came in . I was treated with respect and my opinion mattered . This team wants their customers happy and they genuinely want repeat business. This isn't about numbers it's about care for clients ! Hands down , I will always come back . Ante & Colin go above and beyond in every aspect to ensure the process is stress free. Wendy the secretary is outstanding and welcomes everyone who walks through the doors . High end dealerships I visited cannot compare to this teams approach to courtesy and client care ! More

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