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Victor Mercado

Overview Reviews (1107)

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Victor Mercado

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Victor Mercado

Service Manager

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.6

1,107 Reviews

Overview Reviews (1107)

4.6

1,107 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1107 Reviews of Victor Mercado

June 16, 2024

Dealership Rating

Employee Rating

No oil change should take more than 30 minutes. I arrived at 1;15 for a 1;30 appointment and left at 2;39.. Not good. I arrived at 1;15 for a 1;30 appointment and left at 2;39.. Not good. More

by jars1019

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala

Helpful 0

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Jun 17, 2024 -

Bronx Honda responded

We try our best to get everyone out in under an hour, but sometimes there are people ahead of you who take longer than expected. I apologize for the wait. --Marcie

May 30, 2024

Dealership Rating

Employee Rating

Katie is always extremely kind and very knowledgeable. In Constant contact when I need something done. In the past, I’ve worked with Latoya as well who is also incredibly helpful everytime I visit! In Constant contact when I need something done. In the past, I’ve worked with Latoya as well who is also incredibly helpful everytime I visit! More

by Amanda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala

Helpful 0

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Jun 01, 2024 -

Bronx Honda responded

Thank you so much, we look forward to seeing you again! All the best, Marcie

May 15, 2024

Dealership Rating

Employee Rating

The customer service is great there especially Katie Lobos is great with the customer thanks Lobos is great with the customer thanks More

by Apalma

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala

Helpful 0

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May 15, 2024 -

Bronx Honda responded

Thank you very much, we are grateful to you for your loyalty to Katie and Bronx Honda! All the best, Marcie

May 07, 2024

Dealership Rating

Employee Rating

They take care of you. I have been there twice and both times I was satisfied. I have been there twice and both times I was satisfied. More

by Gninfo12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson

Helpful 0

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May 26, 2024 -

Bronx Honda responded

We are very grateful to you for your loyalty to Bronx Honda, thank you! All the best, Marcie

April 20, 2024

Dealership Rating

Employee Rating

She is polite, friendly and very patient. I would recommend Bronx Honda Service! Make sure you service with Bronx Honda I would recommend Bronx Honda Service! Make sure you service with Bronx Honda More

by PETERCARS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

Helpful 0

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Apr 20, 2024 -

Bronx Honda responded

Thank you so much Peter, we are grateful for your loyalty to Bronx Honda! 🙏🙏🙏 All the best, Marcie

April 09, 2024

Dealership Rating

Employee Rating

Please give Mr. Peters a raise.He deserves that and then some always looks out for me.Thank you Mr Peters Peters a raise.He deserves that and then some always looks out for me.Thank you Mr Peters More

by CLODBUSTERS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter "Cars" Steiniger , Ivan Then

Helpful 0

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Apr 22, 2024 -

Bronx Honda responded

Thank you so much for your loyalty to Bronx Honda and Peter, we are very grateful to you! All the best, Marcie

April 09, 2024

Dealership Rating

Employee Rating

She made my experience very smooth and answered all questions i had, i appreciate her help thank you so much questions i had, i appreciate her help thank you so much More

by tanisharhodes_08

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

Helpful 0

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May 21, 2024 -

Bronx Honda responded

Thank you very much, we are grateful to you! 🙏 All the best, Marcie

February 19, 2024

Dealership Rating

Employee Rating

The staff at honda service center were very helpful and friendly. The service center handle my service in a timely fashion. i will recommend to all my friends and family to contact honda service for there friendly. The service center handle my service in a timely fashion. i will recommend to all my friends and family to contact honda service for there service needs More

by Gil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala , Manuel Herrera, David Sanchez

Helpful 0

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Feb 22, 2024 -

Bronx Honda responded

Thank you for the kind words, this means a lot to the entire team here at Bronx Honda! We will always work hard to earn your business. All the best, Marcie

February 16, 2024

Dealership Rating

Employee Rating

Excellent professional professional Excellent professional professional Excellent professional professional Excellent professional professional enough enough emough professional professional Excellent professional professional Excellent professional professional enough enough emough More

by Mohamed.eldefrawi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos , Manuel Herrera

Helpful 0

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Feb 17, 2024 -

Bronx Honda responded

Thank you very much! --Marcie

February 15, 2024

Dealership Rating

Employee Rating

Diana was very helpful and informative with my concerns with my vehicle. Keep up the great work with my vehicle. Keep up the great work More

by CAMPSL69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

Helpful 0

Report | Print

Feb 17, 2024 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda, we are committed to constant improvement! All the best, Marcie

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