Valarie Parsons

The 2015 Nissan Pathfinder I purchased had many problems. Yes they fixed it but it was a HUGE inconvenience. I had to negotiate and advocate for parts availability. They changed parts till the problem was go Yes they fixed it but it was a HUGE inconvenience. I had to negotiate and advocate for parts availability. They changed parts till the problem was gone. We had to bring it back three times. Finally the service manager rode with my wife and identified the knocking. The emergency break is now broken and needs replacement after six months.Do not give this dealer your buisness. More

Report | Print

Buying a new car is a big decision and can be somewhat stressful. Val was wonderful and easing that stress, as well as other team members, finance etc. I would not hestitate to recommend others to go to stressful. Val was wonderful and easing that stress, as well as other team members, finance etc. I would not hestitate to recommend others to go to Charlesglen for their next vehicle. P.S. I also really love my car :) More

Report | Print

My experience with Charlesglen Toyota was positive - all the staff involved were pleasant and professional. Val, in particular, was amazing to work with - communication was quick and clear without the push the staff involved were pleasant and professional. Val, in particular, was amazing to work with - communication was quick and clear without the pushy sales tactics that I’ve experienced previously. More

Report | Print

Val was so amazing, professional, passionate and positive! I was super lucky to have had her referred to help me on my first new car purchase!! Would very much recommend Charlesglen Toyota to anyone positive! I was super lucky to have had her referred to help me on my first new car purchase!! Would very much recommend Charlesglen Toyota to anyone I know. Thank you for such a fabulous and pleasant experience. More

Report | Print

Val was excellent to deal with for our purchase. We really enjoyed the experience. Thank you Val for your great service! We really enjoyed the experience. Thank you Val for your great service! More

Report | Print

Val was and continues to be an awesome salesperson! So glad we were hooked up with her!! So glad we were hooked up with her!! More

Report | Print

This was our second time dealing with Val and again, it was a pleasure! Always great to work with Val and she is so friendly and professional! Would recommend Val and Charlesglen when looking for a new v was a pleasure! Always great to work with Val and she is so friendly and professional! Would recommend Val and Charlesglen when looking for a new vehicle. More

Report | Print

This is our second Toyota purchase with Val Parsons and Charlesglen. Val is awesome to deal with, very friendly, professional and helpful. Great staff and service department, highly recommend this dealersh Charlesglen. Val is awesome to deal with, very friendly, professional and helpful. Great staff and service department, highly recommend this dealership. More

Report | Print

Val is the best! She is very knowledgeable and smart! She is also very helpful. She is very knowledgeable and smart! She is also very helpful. More

Report | Print

Charlesglen Toyota and Val has been great to deal with. Friendly and knowledgeable staff. Thank you for everything. We will be back for our next vehicle! Friendly and knowledgeable staff. Thank you for everything. We will be back for our next vehicle! More

Report | Print