Valarie Parsons

Before coming to Charlesglen Toyota, even if we had made a deposit with another dealer, we constantly felt no idea in terms of when, how, and what kind of vehicle color we are going to have for our new made a deposit with another dealer, we constantly felt no idea in terms of when, how, and what kind of vehicle color we are going to have for our new RAV4 XLE. Until one month ago, we met Val Parsons, a Product Advisor, with great personalities and profound professional experiences. Val treats us with kindness, honesty and respect, she responded to our inquiries without any delay. We feel so lucky to have her to be our advisor. Things went faster after our first met, less than two months later we received a call from Val, our booked vehicle was arriving, and a few days later we got our new car. So if anyone wants to get a new vehicle and avoid frustrations, come to meet Val Parsons, because she is one of the best! More

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It was a very pleasurable experience with Valerie Parsons. She was on her game and found the vehicle we were looking for in time for Christmas , especially after being advised there was a 1 year-18 m Parsons. She was on her game and found the vehicle we were looking for in time for Christmas , especially after being advised there was a 1 year-18 months waiting list. The bonus was her delicious buttermilk biscuits! More

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Valarie Parsons was very personable, respectful, and provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to d provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to driving it off the lot. More

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Charlesglen treated me well during my recent new car purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the manda purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the mandatory freight charges, etc. in the original price, rather than treat them as add on items later in the negotiations. More

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Overall a great experience with the Charlesglen team! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! More

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Reception was pleasant and welcoming. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. More

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Excellent service from Val once again! We are loving my new highlander! Thank you very much Val! We are loving my new highlander! Thank you very much Val! More

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When it comes to service, communication, patience, and getting the help you need, Charlesglen Toyota and Val Parsons are both 10/10. Can’t thank her enough for helping me get through the confusing journey getting the help you need, Charlesglen Toyota and Val Parsons are both 10/10. Can’t thank her enough for helping me get through the confusing journey of getting a new vehicle and always being there whenever I was confused or unsure about anything and doing everything she can to help me get this vehicle. I am very happy with the service I received and the truck I got. Thank you! More

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Val Parsons was very accommodating and personable. She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive. Our truck was ready at the time agreed upon and with help from Mark Peters who explained the tech features and Arlana Bolton in finance I was out the door in 2 hrs. In all an exceptional experience More

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A tremendous experience from the moment we first walked in the door. Val Parsons in particular, was excellent throughout the process, and has followed up with us to ensure our complete satisfaction. Th in the door. Val Parsons in particular, was excellent throughout the process, and has followed up with us to ensure our complete satisfaction. Thank you Val and everyone at Charlesglen! More

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