Trevor Neely | Page 2

If there was an Olympic sport for car shopping, I'd be the gold medalist in saying 'no' to everything. Chris Gagel, the ridiculously good-looking salesman who somehow managed to convince me, the world's p the gold medalist in saying 'no' to everything. Chris Gagel, the ridiculously good-looking salesman who somehow managed to convince me, the world's pickiest buyer—to drive off the lot with a smile and a brand new 2025 Chevy Equinox. Only took turning his ideas down for a week. I walked in with a list of demands longer than a Walmart receipt, and an attitude that screamed “I don’t want to be here.” Chris met each one of my rejections with a grin that could melt a snowman in July and an unwavering determination to find the perfect car… or truck… or whatever I was feeling in that moment. After rejecting what felt like the entire inventory, and some creative suggestions that Chris thought were the best ideas ever, he FINALLY had an idea he thought would knock my socks off. I thought his grand idea was a rude joke to try get me out of there. I may as well have just become an employee at that point. I can’t believe I was out-charmed by a salesman…Thanks, Chris! And very honourable mention to Trevor Neely for his efforts as well! More

Print

Always a pleasure dealing with Trevor and his sales team! I will continue to purchase vehicles from them for sure. I will continue to purchase vehicles from them for sure. More

Print

Great experience purchasing my C8 Corvette from Kelowna Chevrolet. Special shout out to Steve and Trevor. Chevrolet. Special shout out to Steve and Trevor. More

Print

Sorry, I have never left a bad review on anything in my life, I am a firm believer that things do not always go as planned and give the benefit of the doubt and second chances, but in this case, there is n life, I am a firm believer that things do not always go as planned and give the benefit of the doubt and second chances, but in this case, there is no star less than 1 unfortunately. 5 stars on effort to sell the car, very helpful, even brought the car an hour away for me to test drive. Kudos. Signed papers, then everything fell apart. Had some repairs that were in the works before I test drove, some repairs and upgrades worked into the final deal. A couple mechanical, a detailing and some window tint were supposed to be addressed. Swapped out the car for a loaner, they had the car for 3 days to get the work done..I drove an hour to return the loaner and pickup my car when they said it was ready. Was handed my key in service, no paperwork showing work done. Went to my car, nothing of the obvious items were done, car was as dirty as it was when I test drove it, the HUD module that was supposed to be replaced still didn’t work, can’t speak about the mechanical, no paperwork to show what was done..there were several other small issues, but worst of all the window tint was completely wrong. Immediately told my salesperson, who came and looked, he went to find manager..they both apologized and said it would be taken care of. Service dept was to call next morning. 5 days, no call. I got fed up and just made a deal for cash payout on repairs and live with it. Made an agreement, was told cheque would be couriered next day. Almost 2 weeks of chasing them, getting the run around and the pass-the-buck, was told the cheque was couriered a few days before. After 3 weeks plus, cheque came by regular mail. When I spoke to my salesperson about how displeased I was about the whole process, he got the sales Manager Trevor involved. After a lot of back and forth to try and find a middle ground to satisfy all my inconvenience, Trevor, without even offering so much as a car wash told me they would cancel the cheque, to return the car and we would cancel the deal. Threw a bunch of we did this, and that..but yes, they did the tint..screwed it up, they reimbursed me for the detail I had to pay for out of pocket first. Horrible service department, WORSE treatment if something goes horribly wrong. Probably a dozen dealership experiences or more in my life, buying new cars and used..hands down worst experience ever. Also believe the other reviews, don’t believe the “we don’t seem to have you in our system line”, I will be waiting for that brush off.. More

Print

Kelowna Chevrolet was really great! Stefan and Trever were awesome to help me get the perfect suv! Stefan and Trever were awesome to help me get the perfect suv! More

Print

I will never buy a vechile anywhere else . The staff is amazing . I feel like family everytime. The staff is amazing . I feel like family everytime. More

Print

Amazing front to back. I service all my vehicles here and I have started to support their sales department and so far so good :) They gave me crazy value on my trade! $4 I service all my vehicles here and I have started to support their sales department and so far so good :) They gave me crazy value on my trade! $4000 above anyone else in town. Got a free gift even though I bought a used truck (usually gifts only come with new vehicle promos and such) Had a slight issue with the truck after purchase and the dealership stood behind it and took care of the issue without questions. 10/10 recommend. More

Print

Joel and Luke where amazing in the car buying process they made the whole experience very easy. Luke even helped me on Sunday when the dealership was closed. Thank you so much Kelowna Chevy your the best they made the whole experience very easy. Luke even helped me on Sunday when the dealership was closed. Thank you so much Kelowna Chevy your the best More

Print

From the moment of first contact on the website, Kelowna Chevrolet made us feel comfortable and well looked after in the remote purchase of our 2023 Traverse. Short weeks later, we were en route from our ho Chevrolet made us feel comfortable and well looked after in the remote purchase of our 2023 Traverse. Short weeks later, we were en route from our home in Coquitlam to pick up our fully prepped new vehicle. When we got to Kelowna, Josh and Vanessa welcomed us (and our small dog) and after we test-drove the vehicle, we processed the documents: full disclosure, well organized, exactly what we had expected. The next day, licence plates attached, we were on our way, in full confidence that we could make the long trip home safely having a good understanding of the features of our new vehicle. Thank you Kelowna Chevrolet! More

Print

Very knowledgeable and helpful. I would highly recommend him to anyone in the market for a vehicle . I would highly recommend him to anyone in the market for a vehicle . More

Print