Tony Yang | Page 47

Mr. Yang was very knowedgable on the product and has assisted me post sale questions on the vehicle. I would return to this store for another vehicle. assisted me post sale questions on the vehicle. I would return to this store for another vehicle. More

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Concierge Customer Service Tony embodies concierge customer service. My experience purchasing a new vehicle from Mercedes-Benz London and with Tony Yang was excellent. Tony trul Tony embodies concierge customer service. My experience purchasing a new vehicle from Mercedes-Benz London and with Tony Yang was excellent. Tony truly cares about his customers. He is honest, efficient and very friendly. His responses to my emails have been as fast as an Mercedes on the Autobahn. I would highly recommend Tony Yang. More

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experience Tony is a very knowledgeable saleman in Mercedes-Benz london. I recommend this dealership to everyone who are willing to purchase either used or new c Tony is a very knowledgeable saleman in Mercedes-Benz london. I recommend this dealership to everyone who are willing to purchase either used or new cars. More

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Tony made our purchase experience very enjoyable and easy. We were short on time and could not easily get away from work for the transaction. Tony was able to personally accommodate us and really went a easy. We were short on time and could not easily get away from work for the transaction. Tony was able to personally accommodate us and really went above and beyond. There was a considerable amount of leg work on his part and not once did he show any problem with our requests. In fact to the opposite he was very positive and professional finding solutions to the various bumps we presented along the way. In the end the vehicle was delivered ahead of time saving us the hassle of getting temporary transportation between vehicle purchases. I'd highly recommend Tony as your sales specialist. More

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Tony Yang is a great help at Mercedes. We call him up at any time of need for service on our vehicle and he arranges for our car to be picked up and dropped back off to us and also provides us with a loaner any time of need for service on our vehicle and he arranges for our car to be picked up and dropped back off to us and also provides us with a loaner for the day. He's great to talk to and very friendly. Tony has amazing customer service skills always says hi to us when we come in and always answers any of our questions we have. He's a great asset to the company and we would definitely go to him for our next vehicle. Thank you, Voula & Konstantinos Sakellis More

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I had a great experience purchasing my new vehicle from Mercedes-Benz London and with Tony Yang. He was very informative & helpful, responded quickly to any & all inquiries, and a pleasure to deal with. Mercedes-Benz London and with Tony Yang. He was very informative & helpful, responded quickly to any & all inquiries, and a pleasure to deal with. I would definitely recommend Tony and Mercedes-Benz London to any of my family & friends looking for a new vehicle. More

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sales person (Tony Yang) showed us several options for sales person (Tony Yang) showed us several options for the range of car we were seeking. He is very knowledgeable about the Mercedes product line. sales person (Tony Yang) showed us several options for the range of car we were seeking. He is very knowledgeable about the Mercedes product line. In addition, he patiently took us through the various functions on the car we purchased. We are looking for a second vehicle in the near future and Mercedes-Benz of London (and Tony) definitely will be our first (and hopefully only) stop. The dealership in general was pleasant and we were chatted up by several friendly employees. We also dealt with Sam Youngren in the Finance section. Very helpful and pleasant individual. Congratulations to HR at this dealership. They know how to pick their people. More

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I initially called MB London late on the afternoon of New Year's Eve enquiring about a pre-owned low mileage MB B200. Tony Yang actually returned my call within an hour that afternoon - very impressive!!! Th Year's Eve enquiring about a pre-owned low mileage MB B200. Tony Yang actually returned my call within an hour that afternoon - very impressive!!! The vehicle in question was a rare "manual transmission" model, which was a requirement of mine. I was calling from Alberta and was serious enough to consider flying to Ontario (I am from Ontario and most of my family still lives there) to test drive it. My main concern at that stage was what condition the pre-owned vehicle was in. Tony provided me with a CarProof, detailed verbal maintenance history and a detailed verbal description of the condition of the vehicle. I explained to Tony that I was also looking at other local vehicles in Alberta - this fact did not diminish Tony's interest in me as a customer or his high level of service. Tony offered to me and soon thereafter sent me a detailed walk-around YouTube video of the vehicle with a verbal commentary as he filmed. The video was extremely helpful for me to assess the vehicles' condition and it showed the B200 to be in excellent condition, just as Tony had represented it to be. Tony also followed up with me several times throughout my car-buying process, at appropriate intervals, to ensure that I had all of the information that I needed and to offer his service to advance a deal. I was able to test drive a similar B200 locally and actually found it to be smaller than I needed. In the end I elected to buy a new Subaru Forester, a vehicle which is slightly larger and offered me all-wheel drive. I live in the Rocky Mountains near Canmore, Alberta and ultimately decided that all-wheel drive was also a necessary requirement. I highly recommend Tony Yang as a sales consultant. I found him to be professional, friendly, knowledgeable, helpful, service-oriented and extremely creative in his approach to getting me the information that I needed 3,000 km away, especially the walk-around YouTube video. More

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This dealership has exceeded my expectations of service. The people are always very helpful and friendly. Tony sold me my car almost 2 years ago and still keeps in touch and is always there if I have any qu The people are always very helpful and friendly. Tony sold me my car almost 2 years ago and still keeps in touch and is always there if I have any questions or concerns. More

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Tony has been most accommodating in the purchase of my vehicle. He was patient and answered all my questions regarding the cars I was interested in. He also made some helpful suggestions with the options vehicle. He was patient and answered all my questions regarding the cars I was interested in. He also made some helpful suggestions with the options that were available with the car. There were some minor glitches with the order because of the availability of the part (not Tony's fault). Tony was able to ratify the problem in a quick, efficient manner. It has been a pleasurable experience purchasing my car with Tony. I strongly recommend my friends who are interested in getting into a Mercedes to deal with Tony. Joe More

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