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Tony Sanchez
Tony Sanchez at Claremont Toyota
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Tony Sanchez

Service Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6
115 Reviews
4.6

115 Reviews

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115 Reviews of Tony Sanchez

September 27, 2024

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Employee Rating

Poor service, rude and unprofessional advisor. Very bad experience. I cannot trust these people any more. Never replace tires with them, that’s a precious piece of advice More

by HICHEM.HAJAIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Reeder, Teddy Tobar

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September 25, 2024

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Employee Rating

Good services, but order wrong parts. I still will come again ,TOYOTA car is good. More

by MARTHACHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

Claremont Toyota responded

Thanks for your feedback! We're glad to hear you enjoyed our service. We apologize for the mix-up with your order and appreciate your understanding. We’re committed to improving and ensuring you have a great experience next time. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Sep 26, 2024

Claremont Toyota responded

Martha, We appreciate your feedback and understanding. Despite us ordering the wrong parts, we're glad you're still satisfied with the service you receive and we look forward to providing you with a 5-star experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 24, 2024

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Employee Rating

Muy buen servicio al cliente gracias por todo espero, sigan teniendo el mismo servicio al cliente More

by ISRAELIRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Teddy Tobar

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Sep 25, 2024

Claremont Toyota responded

Gracias Israel! Estamos encantados de saber que tuvo una excelente experiencia con nuestro servicio de atención al cliente. Su apoyo significa mucho para nosotros y seguiremos esforzándonos por mantener ese nivel de servicio. Apreciamos sus comentarios! Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

September 24, 2024

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I always receive friendly and professional service at each visit. Definitely one of a kind level of service, thank you! More

by ANIS.ZDIN05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rigoberto Mendoza, Fabricio Escobal, James Reeder, Teddy Tobar , Phil Tarin

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Sep 25, 2024

Claremont Toyota responded

Thanks for the fantastic feedback, Anis! We're thrilled to hear that you consistently enjoy our friendly and professional service. Your support means a lot to us, and we look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2024

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Employee Rating

Employees always helpful and courteous; They are knowledgeable about their work. They try not to waste your time. More

by GDCARR1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Tarin

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Sep 24, 2024

Claremont Toyota responded

We're thrilled to hear that our team’s helpfulness and expertise made your experience positive. We strive to respect our customers' time and provide top-notch service. Your feedback means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 20, 2024

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Employee Rating

Great customer service the wait room is nice people are great check out is Quick More

by TIFARREOLA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder

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Sep 23, 2024

Claremont Toyota responded

We're thrilled to hear you had a fantastic experience! Our team works hard to create a welcoming environment and ensure quick service. Thank you for your kind words; we can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 20, 2024

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Employee Rating

Very efficiently run service dept. Keeps you informed sll the way through drop off to pick up. I was impressed with all service people I camd in contact with. More

by CHRISBETS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder

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Sep 23, 2024

Claremont Toyota responded

Thanks, Chris! We're thrilled to hear you had a great experience with our service department. Keeping you informed is our priority, and we appreciate your kind words about our team. Looking forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 19, 2024

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Employee Rating

Friendly and professional attitude. I recommend friends and family. A place you can trust. Thank you Claremont Toyota Service More

by TSANCHEZ3137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder

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Sep 20, 2024

Claremont Toyota responded

We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. We're here to provide trusted service whenever you need it! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 18, 2024

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Employee Rating

Every time I go, every service advisor is welcoming and helpful throughout the process of the service More

by MARYSS13061003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Garcia, Mo Alsalamony, James Reeder

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Sep 19, 2024

Claremont Toyota responded

Thanks for your fantastic feedback, Mary! We're thrilled to hear that our service advisors consistently provide a welcoming and helpful experience. Your support means a lot to us, and we look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 16, 2024

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Employee Rating

I recently had my car serviced at Claremont Toyota, and the experience was fantastic. The staff were friendly and professional, ensuring everything went smoothly. The wait time was reasonable, and their co More

by JRSEVILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder

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Sep 17, 2024

Claremont Toyota responded

Thank you! We’re thrilled to hear you had a fantastic experience at Claremont Toyota. Our team takes pride in providing top-notch service, and we're glad you enjoyed the coffee too! Your recommendation means a lot to us. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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