Tom Trout
Tom Trout at Toyota of Cleveland

Tom Trout

Service Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.9
128 Reviews
4.9

128 Reviews

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128 Reviews of Tom Trout

April 13, 2025

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Employee Rating

We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making More

by wavans2009
Sales Price Transparency
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Recommend Dealer
Yes
Apr 14, 2025

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Kenny, and Crystal made each purchase feel special. We appreciate your loyalty and look forward to serving you again in the future!

April 12, 2025

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There is nothing I would Not recommend about Toyota of Cleveland to make this post brief, except I wanted to purchase a Supra or similar and found that ingress and egress to the cabin had expired due to m More

by ratchettt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Mendez

Apr 14, 2025

Toyota of Cleveland responded

Ratchettt, thank you for your continued loyalty to Toyota of Cleveland since 2006! We're delighted to hear that our team consistently provides superior service and dedication. If there's anything else we can do for you, just let us know!

March 05, 2025

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On time, friendly, professional. yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee More

by woodall86
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Toyota of Cleveland responded

Thank you for the enthusiastic feedback! We're delighted to hear that our team at Toyota of Cleveland provided a timely and professional experience. We look forward to welcoming you back again in the future!

November 18, 2024

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The entire team is exceptional from beginning to end. My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is th More

by Svachon
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Nov 19, 2024

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Joey, Crystal, and Stockton have all provided exceptional service. We look forward to assisting with future purchases and appreciate the recommendation!

June 05, 2024

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We were a first time buyer for our salesperson, Cadence, but she did a great job. We purchased a used car but felt confident after being shown paperwork on its history and maintenance the dealership had don More

by VW purchaser
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Damon Roberts , Cadance Matlock

Jun 06, 2024

Toyota of Cleveland responded

Thank you for sharing your experience! We're glad to hear Cadence and the team at Toyota of Cleveland made your first-time purchase smooth and reassuring. We appreciate your trust in us, enjoy the new ride!

January 29, 2024

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Great service and very friendly staff. It was a pleasure to do business with them More

by c_horton65
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin, Andy Peek, Eddie Shadgett, Luis Mendez, Angelia Caronia , Frankie Foster, Matthew Kress, Jeremy Thomas, Cameron Toll

Jan 29, 2024

Toyota of Cleveland responded

Horton, thank you for trusting us with your business! We'll see you next time. Safe travels!- The Toyota of Cleveland Team

November 15, 2023

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Great experience! Everyone was so kind and helpful and accomadting! Will definitely do business with them forever! More

by Nikki Clark
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Recommend Dealer
Yes
Nov 15, 2023

Toyota of Cleveland responded

Thanks so much, Nikki. We look forward to your next visit to Toyota of Cleveland!

September 06, 2023

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We've been dealing with Toyota of Cleveland for almost 30 years, always satisfied with the experience. Great dealership! More

by smgermany
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Tyler Ratledge, Keith Jackson, Andy Peek , Angela Cofer, Colby Parker

Sep 06, 2023

Toyota of Cleveland responded

We're so glad to know you've had a satisfying experience with us at Toyota of Cleveland for almost 30 years! Your continued support means the world to us. Here's to many more great experiences ahead!

April 20, 2023

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Alfred Odister is always professional and knowledgeable. He makes car purchasing a smooth and pleasant experience. He will be getting all my friends and family as referrals! More

by Martha
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Recommend Dealer
Yes

January 26, 2023

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Always friendly, knowledgeable, and respectful. Customer service is excellent! We will continue to do business with this dealership as we have always been impressed with the establishment. Returnin More

by shasco11
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Recommend Dealer
Yes
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