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Tom Lowther
Tom Lowther at Heiser Toyota
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Tom Lowther

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
222 Reviews
4.8

222 Reviews

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222 Reviews of Tom Lowther

June 24, 2024

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The service was good. They explained everything to me and they told me what was wrong. More

by Yeraudissanchez12
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Yes
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Jun 24, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 19, 2024

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Good service. In and out process without any issues. Would recommend to anyone who’s in need is service. More

by THAOJAKE
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Yes
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Jun 19, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 18, 2024

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Most of the people I encounter are cordial & respectful to me. Whenever I’m there. More

by ADAMRUSSP
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jessica Phillips, Jakub Kania

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Jun 18, 2024

Heiser Toyota responded

Adam, Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 18, 2024

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Work was performed correctly and my wait time was reduced to less than half the time they quoted me More

by ALAN.R.THEIS
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Yes
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Jun 19, 2024

Heiser Toyota responded

Alan, Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 18, 2024

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Everyone is so helpful, friendly, and professional. We’ve been very happy with the services provided. More

by Jessica Niedzwiecki
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Darrin Henry

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Jun 19, 2024

Heiser Toyota responded

Jessica, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 15, 2024

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Service was exceptional at the dealership. The staff were professional, efficient, and attentive to all needs. More

by guidenamare1
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Yes
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Jun 17, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 13, 2024

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I have been using Heiser Toyota as the sole service provider for my 2012 RAV4. They have always done right by me and I will continue to bring car in for service and maintenance. More

by JBPONZI
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Yes
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Jun 14, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 12, 2024

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Great customer service highly recommend they where out of soda but that's not what I came there for....2 thumbs up More

by NITABPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter, Lori Gong, Christopher Dixon, Christopher Graesing

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Jun 12, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 12, 2024

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Great service, friendly and helpful employees. My daughter loves her new mirror on her truck. More

by debivy33
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Recommend Dealer
Yes
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Jun 12, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 12, 2024

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Great Service Everytime I Go There It's Starting To Really Feel Like Home At Toyota Thanks To All You Guys. More

by briannextlevel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Darrin Henry, Colt Grandstaff, Peter Miszewski, Joshua Porter, Xavier Lee, Shardai Flores, Steve Nowak

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Jun 12, 2024

Heiser Toyota responded

Thank you for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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