Tom Iles

Jon Bierd was great. Very friendly and very responsive. Answered all my questions and concerns and followed up with me on a regular basis. I would highly recommend him if Very friendly and very responsive. Answered all my questions and concerns and followed up with me on a regular basis. I would highly recommend him if you are looking at purchasing a new vehicle. Coulter Phoenix off of 12th and camelback was great! More

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I had a wonderful experience with Andrew Emerson purchasing my new GMC Yukon. He went over all of the features thoroughly and was very transparent on all pricing. I highly recommend Andrew and the r purchasing my new GMC Yukon. He went over all of the features thoroughly and was very transparent on all pricing. I highly recommend Andrew and the rest of the team at Coulter. More

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Jon, Tom, Wes, and will were a great help and made this process very easy process very easy More

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The dealership was great from start to finish. Jon in sales, Tom the manager and Jeff in finance. Professional through and through. Jon in sales, Tom the manager and Jeff in finance. Professional through and through. More

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I worked with Jessie Otanez and his manager, Tom, on getting the right car for me. They were both very knowledgeable and very friendly. They were very straightforward and didn't play games. I got a grea getting the right car for me. They were both very knowledgeable and very friendly. They were very straightforward and didn't play games. I got a great deal on my car and they were also mindful of my time. It was one of the easiest car buying experiences I've ever had. Thank you soooo much Jessie!!!! More

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Jesse and Tom were great a pleasure to meet and deal with The owners can be proud of standard they exemplify Thanks The owners can be proud of standard they exemplify Thanks More

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Tom Iles, Mark Martino, and Will Lane were excellent in helping us with our Buick purchase. In fact, we came back three days later and bought a second Buick. They were patient answering any questions we helping us with our Buick purchase. In fact, we came back three days later and bought a second Buick. They were patient answering any questions we had and very low key throughout the entire process. The best thing they did was to let the cars sell themselves. We also thoroughly enjoyed the boutique and personalized care and attention vs. a cattle call process and mentality we experienced at another dealership. They will definitely get our future business and referrals. More

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Best customer service ever. I had a problem and made them aware and they jumped through hoops to help me and make me a lifetime customer. I had a problem and made them aware and they jumped through hoops to help me and make me a lifetime customer. More

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Very professional, very considerate, no hassle and no pressure. This dealership is by far the best in the whole metro Phoenix area. Our salesman was Jon Bierd who didn’t hesitate to answer any questions pressure. This dealership is by far the best in the whole metro Phoenix area. Our salesman was Jon Bierd who didn’t hesitate to answer any questions we had, Onan was the finance guy we worked with and Tom is the manager, words cannot express how pleasurable our experience was with all of them, we will definitely be taking all of our business here going forward in the future. Our keys were never hidden from us to make us stay they left them on the desk and informed us we were free to leave at any point. We were just going to “look” and ended up purchasing a 2024 GMC Denali 2500 best decision we have made by just looking. More

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Highly reputable - very good people. Purchased a CPO truck from this dealership two weeks ago. We both knew the original owner smoked when I took delivery after a thorough cleaning. Purchased a CPO truck from this dealership two weeks ago. We both knew the original owner smoked when I took delivery after a thorough cleaning. I returned it for a second deep clean; and the smell was gone for awhile - then reappeared for the third time. So, almost a month after having purchased the vehicle, the used car manager Tom Iles asked me to bring it, select any other new or used vehicle I wanted, and applied 100% of the original purchase price in on the trade. Couldn't ask for a better outcome. Kudos to Brittney, Wes, John and Sarah as well - great team effort and old-school outstanding customer service. More

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